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Shangri-La Phnom Penh

4.5 star property
VIP Access

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Photo gallery for Shangri-La Phnom Penh

Outdoor pool
Property video
Club Twin Room, City View (Horizon)
Bar (on property)
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Parking included
  • Room service

Explore the area

View in a map
Village No14, Sam Dach Hun Sen Rd., Tonle Bassac Commune, Chamkarmorn Dist, Phnom Penh, 120101
  • Place, Riverside
    ‪15 min walk‬
  • Place, Royal Palace
    ‪17 min walk‬
  • Place, Central Market
    ‪4 min drive‬
  • Airport, Techo Intl. Airport (KTI)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for City Apartment, 1 Bedroom

1 bedroom, in-room safe, individually decorated, individually furnished

City Apartment, 1 Bedroom

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, River View

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom, River View

  • 90 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for City Room, 1 King Bed (Deluxe)

1 bedroom, in-room safe, individually decorated, individually furnished

City Room, 1 King Bed (Deluxe)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, River View

Deluxe Twin Room, River View

Deluxe Twin Room, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, City View (Horizon)

1 bedroom, in-room safe, individually decorated, individually furnished

Club Room, 1 King Bed, City View (Horizon)

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, City View (Horizon)

1 bedroom, in-room safe, individually decorated, individually furnished

Club Twin Room, City View (Horizon)

  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Horizon)

1 bedroom, in-room safe, individually decorated, individually furnished

Club Room, 1 King Bed, River View (Horizon)

  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

1 bedroom, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed, City View

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, River View

1 bedroom, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed, River View

  • 90 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for City Room, 1 King Bed (Superior)

1 bedroom, in-room safe, individually decorated, individually furnished

City Room, 1 King Bed (Superior)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
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  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 171 reviews
The price is €153
includes taxes & fees
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About this property

Shangri-La Phnom Penh

Luxury hotel with 3 restaurants connected to a shopping center in Phnom Penh
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Shangri-La Phnom Penh offers 303 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include single sofa beds. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Shangri-La. The spa is open daily.
With your stay at Shangri-La Phnom Penh, you're connected to a shopping center and just a quick walk from NagaWorld Casino. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 14 minutes by foot from Riverside and a 1-minute drive from Cambodia-Vietnam Friendship Monument
Shangri-La Phnom Penh offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. 5 meeting rooms and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 12379 square feet (1150 square meters) and includes conference space. A children's pool, a sauna, and spa services are also featured at the luxury Shangri-La Phnom Penh. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Shangri-La Phnom Penh has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 32.96 for adults and USD 14.48 for children
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,379 square feet of conference space
  • 5 meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • Area rugs in room
  • Lift (110 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 54 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Phnom Penh

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 32.96 for adults and USD 14.48 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shangri-La Phnom Penh Hotel
Shangri-La Phnom Penh Phnom Penh
Shangri-La Phnom Penh Hotel Phnom Penh

Shangri-La Phnom Penh Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suhaa, Kigali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather new and still getting their way around a Shangrila but nice they’re ready this will be awesome!!!
Rooftop Pool
View from the lounge
Little welcome snacks
Stayed 6 nights in Jul 2025

10/10 Excellent

Kimhong

Stayed 1 night in Jun 2025

8/10 Good

Jovy

Stayed 3 nights in May 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff’s is very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nickole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything, it was a very nice and welcoming stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tong

Stayed 5 nights in Mar 2025

10/10 Excellent

Vibol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally welcoming and friendly. They went over and beyond to ensure that we were happy. Starting with the concierge on arrival and the receptionists on the 49th floor as well as the entire dining experience on the 48th floor for both the breakfast and dinner services. There was a wide variety of food options for breakfast. We decided to have dinner and breakfast every day at the Shangri La during our stay because of the presentation, taste, sanitary, and attention to details by the staff who were very friendly and thoughtful. This stay will remain as a special reminder of the kind and hospitable people of Phnom Penh and Cambodia in general.
Stayed 3 nights in Mar 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked a Club level room but found out at check in the hotel is new and will not have a Club Lounge for months. Expedia should NOT have offered a higher priced room when the amenities paid for are NOT available. The hotel offered a few bite size snacks a a drink...hardly a club experience. Hotel is nice but staff is new and service suffered. Location is a bit remote but I've found that the case with many of the larger chain hotels. I like Shanghai La hotels and will continue to stay at other locations but not here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory

Stayed 1 night in Jan 2025

10/10 Excellent

ivette

Stayed 1 night in Jan 2025