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The Quay Boutique Hotel

4.5 star property

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Photo gallery for The Quay Boutique Hotel

Bar (on property)
Sports facility
Panoramic Suite, 1 King Bed, River View
Lobby
Rooftop pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
277 Sisowath Quay, Phnom Penh
  • Place, Riverside
    ‪1 min walk‬
  • Place, Royal Palace
    ‪5 min walk‬
  • Place, Phnom Penh Night Market
    ‪9 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, 1 King Bed, River View

Panoramic Suite, 1 King Bed, River View

Panoramic Suite, 1 King Bed, River View

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Quay Boutique Hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, a rooftop terrace, a coffee shop/cafe, and a hot tub are onsite.
The Quay Boutique Hotel offers 16 air-conditioned accommodations with minibars and safes. This Phnom Penh hotel provides complimentary wired and wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
With your stay at The Quay Boutique Hotel, you're connected to the convention center and just a quick walk from Royal Palace. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Royal Palace and National Museum of Cambodia
  • Free train station pick-up shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center and limo/town car service. A hot tub, a rooftop terrace, and spa services are also featured at the luxury The Quay Boutique Hotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

This 4.5-star Phnom Penh hotel is smoke free.

Guests are served free full breakfast. An additional breakfast is available daily for a fee.
Chow - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chow

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Quay Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The Quay Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Quay Boutique
Quay Boutique Hotel
Quay Boutique Hotel Phnom Penh
Quay Boutique Phnom Penh
Quay Hotel
Quay Hotel Phnom Penh
Quay Phnom Penh
The Quay Hotel Phnom Penh
Quay Phnom Penh
Quay Hotel Phnom Penh
The Quay Boutique Hotel Hotel
The Quay Boutique Hotel Phnom Penh
The Quay Boutique Hotel Hotel Phnom Penh

The Quay Boutique Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 58 out of 187 reviews
Rating 8 - Good. 76 out of 187 reviews
Rating 6 - Okay. 29 out of 187 reviews
Rating 4 - Poor. 14 out of 187 reviews
Rating 2 - Terrible. 10 out of 187 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quay Boutique Hotel was closed, And the building was for sell.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Breakfast

Nice hotel along the water. The breakfast is really good with lots of options! I would stay here again
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Yusuke

Disliked: Staff & service

立地のみ

屋上のバーは良い。ロケーションも良い。プールは水風呂より広いくらい。部屋は広いが暗い。エアコンも正常に作動しない。スタッフは挨拶をしない、全体のスタッフレベルが低い、対応も遅い。平然とロビーで座って打ち合わせをしている。朝食はブッフェではなく全く期待できない。
Stayed 3 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, room smelled like sewage. Asked for another room, this time placed into a room that smells like cigarettes. White sheets with visible stains. mosquitos everywhere. Poorly stocked amenities, no toilet paper or shower gel. NOT a 4* property.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and always willing to help you with anything. Great stay.
Stayed 8 nights in Jan 2020
Verified

10/10 Excellent

Patchanok

Liked: Cleanliness, staff & service, amenities
Good location with nice staffs service Recommend for family
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Alvin

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this place

I did not enjoy my stay at all. it was an bad experience. i do not recommend.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation Renovation Bad condition Dusty Pollution
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

素晴らしかった

ロビーが改装中でしたが 部屋はとても広くて綺麗でした スタッフのサービスも素晴らしかった 水回りがイマイチだったのだけが残念
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic designed rooms right on the riverside

A real nice modern large room with contemporary design and all comforts one can think of. Only problem was they were not able to fix the hot water supply in the shower. It was Luke warm not hot.
Stayed 8 nights in May 2019
Verified

6/10 Okay

YUJI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
設備整備が今一つ。スタッフ応対がよく、雰囲気もよいので頑張って欲しい。 設備について、 つかない照明があったり、空調の温度設定が上手くいかない、 バスタブの排水栓が閉まらない。 等、 ホテル入口周りの清掃、整備をするだけでかなり良くなる。
Stayed 1 night in Apr 2019
Verified

6/10 Okay

christophe

Liked: Cleanliness, staff & service, room comfort

chut

travaux a cote de l hôtel qui résonne dans tous le batiment malgré un personnel charmant domage
Stayed 7 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice view room

Hotel staff were very kind, good location for meal and nice view room.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Wayne D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.people..
Stayed 1 night in Feb 2019
Verified

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

We had arrived very late due to a delayed flight. Furthermore, we had lost our wallet and had to call internationally to inform our banks. The staff was extremely helpful, allowing us to use his own personal phone to call. The room was extremely clean and felt great.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

B

Liked: Cleanliness

Great location

This hotel had a great location. I was originally booked into the Standard room which had many issues. (leaky shower, smelly fridge & belonging got locked into the safe many times). The bed was also very hard & uncomfortable. Staff were ok. I asked to change rooms, & was told none were available. I contacted my travel agent who then was able to request that I was upgraded to the suite. Suite was much larger & definitely a lot better than the standard room! After the room change, the staff were then very lovely & helpful.
Stayed 23 nights in Jun 2018
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Excellent location poor breakfast
Stayed 3 nights in Jun 2018
Verified

8/10 Good

JOHN

Liked: Cleanliness, staff & service

Better than other others in the area.

Nice beak and view for business travel. Only book the bigger room or you won’t be happy. This hotel room need more lights. Pretty dark as the lights are only in one end. Of the long room and none in the bathroom.
Verified

6/10 Okay

rakudamovie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

窓が小さく、暗い。

すごくおしゃれなホテル。 従業員のサービスもとてもよい。 残念なのは、窓がとても小さく、昼間も暗い。 シャワーはお湯が出ない。 クローゼットの引き戸のたてつけが悪く、スムーズに開かない。 ストレスを感じることもあるが、カンボジアならこんなもんでしょ、と言われたらそうかもしれない。 ロケーションは最高だし、朝食も素晴らしい。 ルーフトップバーも楽しめるので、雰囲気重視の方にはおすすめです。
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, excellent room with shower and bath, I like this place so much I’ve booked another 2 nights when I return to Phnom Penh
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort

Great Location and wonderful staff.

Great location and super-friendly and attentive staff make this place a winner. Rooms are contemporary, but in deed of a bit of a refurbishment, but for the price and the location, they are one of my go-to's in PNH.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

ケニー・K

Liked: Cleanliness, staff & service, room comfort

とても便利、部屋も綺麗。

部屋も綺麗に掃除されていた、途中セイフティボックスが壊れたが修理も無かった。 でも安全面は問題なかった。ただ朝食はくらいロビーで取るのはいただけない、他のホテルのように 屋上プールかもっと明るいところで取らすべき。最終日エレベーターが修理？メンテ？の為動かなかったのには参った，重いスーツケースを持ち階段を下りるのはつらかった。その他は満足できる。
Stayed 4 nights in Jan 2018
Verified

2/10 Terrible

haagera

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mosquito-infested, ill-maintained, filthy hotel

This hotel is so dirty, so infested with mosquitoes, so rundown, that I wouldn't recommend it to anyone. The stuff are bored and tired and couldn't care less, and repeated requests to clean or treat the place for mosquitoes, leave you being treated like you are a difficult nag. To top it off, I came back one day to my room and found a smashed soap dispenser on the shower floor, and they without my consent and fraudulently charged my credit card $20 for it. Their are plenty of nice waterfront hotels in Phnom Penh. Take your pick can stay elsewhere.
Stayed 4 nights in Jan 2018
Verified

6/10 Okay

Emma

Liked: Cleanliness, staff & service

Good location, okay rooms

Location: Perfect, across the street from the river and just a block away from the palace/silver pagoda. Walking distance to Wat Penh. Rooms: Very, very loud. We were in the back and could hear everything in the hallway, the blasting TV next door as well as what sounded like a dog fight for a couple hours during the night - and that was with ear plugs in. The room itself is nice looking, but everything appears like it was put in by an amateur. Breakfast: Decent, variety of options. Rooftop: Nice and underrated in other reviews! The pool is very lovely, if a little cold in January, and the view is perfect overlooking the river. The bar was in fact open (starting @ 5 pm) and the staff helpful. We had the top to ourselves both Tuesday night and Wednesday afternoon when we were looking to escape the heat. There was no scum to be found and it was perfectly clean. Staff: Helpful with arranging airport pickup/tuk tuks, if not a little pushy for booking tours through them (killing field anyone?). They would not give us restaurant recommendations, telling us that we could make our own choice, which I found to be odd as we had just arrived to the city. Our taxi driver from the airport said the same thing and told us he did not like the city, again which seemed odd. Food: Decent western food and drinks. Drinks are reasonably priced while food is not. You get a minor discount upon checking in which helps.
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

toshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

webの写真はいいが

web上のホテル紹介の写真は非常に綺麗でモダンだが実際はちょっと違った。ロビーはガランとしてハエが多く暑い。各階のエレベーターホールは暗く絨毯も汚い。部屋も清潔とは言えずシャワーブースは排水が上手くいっていない為水が溜まる。等々。また壁が異常に薄い為隣の部屋のテレビ音は丸聞こえ。あの価格なら他に泊まれるところはいくらでもあると思う。
Stayed 1 night in Dec 2017