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Ocotillo Apartments & Hotel

2.0 star property

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Photo gallery for Ocotillo Apartments & Hotel

Reception
Front of property
Lobby
Front of property
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
1711 W Bell Road, Phoenix, AZ, 85023
  • Place, University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Place, Cave Creek Golf Course
    ‪3 min drive‬
  • Place, Arizona State University
    ‪27 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ocotillo Apartments & Hotel

Suburban hotel in Phoenix with free parking
Along with an outdoor pool, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and gift shops/newsstands are onsite. Housekeeping is available on request.
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Ocotillo Apartments & Hotel, you'll be close to Cave Creek Golf Course. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, conference space, and a gift shop
  • 15 minutes by car from Grand Canyon University and 8 minutes from Happy Valley Towne Centre
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, gift shops/newsstands, and express check-out are also featured at the business-friendly Ocotillo Apartments & Hotel. Self parking is free. You'll have access to the health club at a partner property.

This Phoenix hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 215 out of 1010 reviews
Rating 8 - Good. 137 out of 1010 reviews
Rating 6 - Okay. 127 out of 1010 reviews
Rating 4 - Poor. 115 out of 1010 reviews
Rating 2 - Terrible. 416 out of 1010 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy and nice stuff
Stayed 1 night in Nov 2025

10/10 Excellent

Filiberto

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Yea very profesionals
Stayed 1 night in Nov 2025

6/10 Okay

adriel

Stayed 1 night in Nov 2025

2/10 Terrible

Alla

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
VERY VERY NOIZY, People outside yelled, laughed to 3 am. Bed and pillow are terrible, like a rock.
Stayed 1 night in Nov 2025

2/10 Terrible

Nikolay

Disliked: Cleanliness, amenities, property conditions & facilities
Check in from outside. Kid had no idea how to check in and was requesting $50 deposit
Stayed 1 night in Nov 2025

6/10 Okay

Dale

Business traveller
Disliked: Staff & service
Decent place if I needed to stay somewhere in Phoenix for cheap. I would think about staying there again. Keep in mind that they want a cash deposit. Air conditioner is effective, I only question the last time they changed the filter. For the price I have to admit the place was very clean and had a nice smell.
Stayed 1 night in Nov 2025

2/10 Terrible

Vegaly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not
Stayed 1 night in Nov 2025

6/10 Okay

Eventz R

Liked: Amenities, property conditions & facilities
A not broken Tv and microwave especially if someone is paying for more than two days and communication between hotel and the website so I don’t have to be distracted or disturbed by staff. And not to charge me for a dirty towel because that’s what they were provided for it’s to be used and they can be washed. Charging customers for stuff that’s not ripped off or broken is not nice at all
Stayed 1 night in Nov 2025

8/10 Good

Frank

Stayed 1 night in Nov 2025

2/10 Terrible

Vegaly

Stayed 1 night in Nov 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Staff & service, amenities
Locks,beds,are busted. AC unit need a bad cleaning. pool was down .only 1 of the 3 washing machines worked .broken bikes out front. And all in all bad service from staff
Stayed 3 nights in Oct 2025

8/10 Good

Eventz R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and nice and clean property as well but need a tv and better microwave
Stayed 2 nights in Oct 2025

10/10 Excellent

Athir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly front desk and Barba she is the best
Stayed 1 night in Oct 2025

2/10 Terrible

Carlo, Phoenix

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt answer phones during posted hourse, we could not check in or get a refund. What a scam.
Stayed 1 night in Oct 2025

2/10 Terrible

Rob

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never stayed. I never checked in.
Stayed 1 night in Oct 2025

2/10 Terrible

Tim

Travelled with partner
Staff is way un helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Destiny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got bite on my back and woke up to bed bugs in my bed disgusting place
Stayed 3 nights in Oct 2025

6/10 Okay

Melvin

Stayed 7 nights in Sep 2025

10/10 Excellent

Tina

Stayed 3 nights in Sep 2025

6/10 Okay

Tina

Stayed 1 night in Sep 2025

10/10 Excellent

Jack

Stayed 8 nights in Sep 2025

8/10 Good

Lauren

Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Isabel

Travelled with family
Liked: Cleanliness, room comfort
Pet friendly but was not happy about check in i booked well i was at work after 5pm for the same day my fault didnt realize it said the office closed at 5pm when my family and I got there after i got out of work at 12am the security clearly said that if i booked after 5 they dont leave keys and we exactly. We're out a day and we already had prepaid. The front office girl didn't want to fix it because she said it was our fault. Whatever checked in and my checkout was supposed to be for Friday on Thursday. They were calling me telling me my stuff was still in the room. Well, yeah, because I had paid until Friday morning. So they messed up on their unorganized.The property itself is not bad.I mean there is a lot of shady people but it's not horribly crazy just felt like i was charged more then i actually stayed and the rooms all show and say kitchen but they do not have kitchen smh
Stayed 8 nights in Sep 2025