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AC Hotel by Marriott Phoenix Biltmore

4.0 star property

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Photo gallery for AC Hotel by Marriott Phoenix Biltmore

Tapas bar
Property amenity
Tapas bar
Pillow-top beds, in-room safe, desk, laptop workspace
Tapas bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2811 East Camelback Road, Phoenix, AZ, 85016
  • Place, Arizona Biltmore Country Club
    ‪5 min walk‬
  • Place, Biltmore Fashion Park
    ‪5 min walk‬
  • Place, Arizona Biltmore Resort - Links Course
    ‪17 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.8 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mountain View

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Pool View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

AC Hotel by Marriott Phoenix Biltmore

Hotel with an outdoor pool, in the vicinity of Camelback Mountain
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
AC Hotel by Marriott Phoenix Biltmore offers 160 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at AC Hotel by Marriott Phoenix Biltmore, you're just a quick walk from Biltmore Fashion Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Camelback Mountain and 11 minutes from Phoenix Convention Center
  • Dogs welcome for a fee (restrictions apply)
AC Hotel by Marriott Phoenix Biltmore offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 5010 square feet (465 square meters) and includes conference space. A library, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly AC Hotel by Marriott Phoenix Biltmore. Parking is available for a fee.

This 4-star Phoenix hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
AC Lounge - This tapas bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • 5,010 square feet of conference space
  • Business centre

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 75 per accommodation
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Marriott Phoenix Biltmore
AC Hotel Marriott Biltmore
AC Marriott Phoenix Biltmore
AC Marriott Biltmore
AC Hotel by Marriott Phoenix Biltmore Hotel
AC Hotel by Marriott Phoenix Biltmore Phoenix
AC Hotel by Marriott Phoenix Biltmore Hotel Phoenix

AC Hotel by Marriott Phoenix Biltmore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 524 out of 685 reviews
Rating 8 - Good. 123 out of 685 reviews
Rating 6 - Okay. 19 out of 685 reviews
Rating 4 - Poor. 7 out of 685 reviews
Rating 2 - Terrible. 12 out of 685 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Stayed 3 nights in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Loved the hotel and how great the price was for the area. Only issue I had was the very sarcastic and rude lady who checked me in. Everyone else I encountered was great. And she was mad i didn’t have bonvoy to make her job easier to she signed me up without asking….
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 4 nights in Sep 2025

8/10 Good

Art

Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2025

10/10 Excellent

Clay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and pretty
Stayed 2 nights in Aug 2025

10/10 Excellent

Jake

Stayed 6 nights in Aug 2025

10/10 Excellent

Dionna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Lori

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

helmut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for eating choices, and spacious rooms. Fresh Starbucks coffee at the bar in the morning. Super friendly staff, and easy parking.
Stayed 2 nights in Aug 2025

8/10 Good

Kym

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom wasnt as clean as expected. There was strands of dark hair on the floor. The garbage can had water, or something wet, in it. The cold water never really got cold, just warm.
Stayed 1 night in Aug 2025

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at this hotel in this area and definitely going to be back. Staff was friendly and attentive. Breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Richard, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Brian Keith

Stayed 1 night in Jul 2025

10/10 Excellent

Spencer

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at AC hotels before and they were much better. Not sure what happened this time around. This property needs an upgrade on the outside, as well as in the inside. The rooms were not clean. The halls stunk like mildew and throw up! The service was subpar. I would not recommend this hotel. It is definitely not a 9.2 overall that was suggested.
Stayed 2 nights in Jul 2025

10/10 Excellent

Suraj

Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Travon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for about 4 nights and the staff was amazing. I was able to check in early the front desk let me know all about the bar & breakfast options. Parking was easy & poolside was clean. However upon arrival the sheets did have a black & red stain on them. But in the hotel’s defense I did ask to check in almost 4 hours early so they didn’t have time to double check the room like they normally would. Housekeeping came in literally two minutes the young lady changed the sheets & I had no other issues. I had a great experience.!
Stayed 3 nights in Jul 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for a quick stay!
Stayed 1 night in Jul 2025

8/10 Good

Tahirih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for dining and shopping. Very nice staff! Only complaint is that there were a few two-seat sofas around the pool that had discolored fabric and torn seat cushions. The hotel needs to get rid of those sofas! Hotel is too nice to be having discolored and torn furniture.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

LaQueena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025