4/10 Poor
Jennifer S.
26 May 2025
Good property but….
Property was in a great community and laid out superbly for a family that wants to be together but needs space. Kitchen was appointed nicely and plenty of linens. Here’s the but…paid for early checkin and got to gate…nope not on list. Had to wait at least 20-30 min and a couple phone calls. After arriving A/C in casita not working properly. Temp got up to 79 in room despite A/c being on. Lots of exchanges with management team finally resolved problem about 8 pm. Seemed to operate better but afternoon high temps in room were still 75-76 degrees. All pool/hot tub systems are run via management company. Want fountains on, gotta contact management. Want lights on gotta contact management. There is a charge for heating spa. Want the spa on gotta contact management. Not very spur of the moment friendly. Goodwill spa use for us never materialized.Overall can’t say I’d recommend this particular VRBO. Too much hassle and lip service by management company. There’s plenty other options in this community that may be less hassle but keep you in a great location.
Jennifer S.
Stayed 5 nights in May 2025