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Best Western North Phoenix Hotel

2.5 star property

Choose dates to view prices

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Air-conditioning

Explore the area

View in a map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Place, Arizona Canal
    ‪2 min walk‬
  • Place, Rose Mofford Sports Complex
    ‪3 min walk‬
  • Place, Castles N' Coasters
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed,Non-Smoking,Wet Bar,Microwave and Refrigerator,Wi-Fi

  • Sleeps 2

2 Queen Beds,Non-Smoking,Sofabed,Microwave and Refrigerator,Wi-Fi

  • Sleeps 6

Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western North Phoenix Hotel

Along with an outdoor pool, this hotel has a fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Best Western North Phoenix Hotel. During your stay, you're just a quick walk from Arizona Canal. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business center, convenience store, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Castles N' Coasters and 7 minutes from Arizona State University-West Campus
  • Pets welcome for a fee (restrictions apply)
Best Western North Phoenix Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at Best Western North Phoenix Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Best Western North Phoenix Hotel.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1012 reviews
Rating 8 - Good. 237 out of 1012 reviews
Rating 6 - Okay. 81 out of 1012 reviews
Rating 4 - Poor. 26 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Blake Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service
Clean, quiet, good breakfast and friendly helpful staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shuji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, nice breakfast. Perfect for overnight stays.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Totally loved this place. Will stay again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

YIMING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had safe stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness
Wonderful hot tub
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! The rooms were always turned over and clean each night.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic no frills property but clean, ample parking, solid breakfast. Great staff. Needed a quick overnight to break up a long drive day and it was perfect. Would stay again. The double queen room plus pull out couch is large, ample square footage.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , quiet and friendly staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities
Comfortable and quiet I enjoy staying there
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Angelica

Liked: Staff & service
Disliked: Amenities
Easy to park staff very attentive and polite.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Illia

Liked: Cleanliness, property conditions & facilities
Rooms were clean and hotel is well maintained.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness
We stayed five nights and enjoyed the pool and bbq area , using the bbq multiple times during our stay. Made us feel right at home.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms. Clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
Room was clean and staff polite
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Clean. Needed a little updating in guest room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Best Western is certainly one of the better ones. The decor is up to date, the room nicely decorated, very clean with a great flow. The tub actually works!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mindi

Liked: Cleanliness, staff & service, amenities
Everyone was helpful- very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
Very good experience, I really liked the hotel.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet had several choices and the food was pretty good. The room and bathroom were clean and the toiletries were nice. Staff were all very nice and helpful. Good location, close to stores and restaurants and kids activities. Only issue was the noise the air conditioner made - made it a bit hard to fall asleep, but it worked really well, room was nice and cool.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jessica

great customer service!! hotel is clean and the rooms also!! breakfast was great!
Stayed 3 nights in Jan 2026