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Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Laundry
Vending machine
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Arizona State University - Downtown Phoenix
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Downtown Phoenix Hotel

Hotel with free parking, steps from The Van Buren
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and hair dryers. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Downtown Phoenix Hotel, you're just a quick walk from The Van Buren. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • Steps from The Van Buren and 4 minutes by foot from Arizona Financial Theatre
As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front-desk safe. Self parking is free.

This Phoenix hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and area look way different online. I would compare the hotel to a Motel 6 and hotel located in an area where they are building and off the downtown area. Looks sketchy and smells a little off my taste. Good for a quick one night stay, but next time I will pay the extra and stay at a Hyatt, Sheraton, or Westin. However, I do have to say the hotel room was clean, staff at check-in was very nice and helpful, and tv and wifi on point!
Stayed 1 night in Sep 2025

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice all around, a good deal.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew, Mesa

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rate and location

Nice remodeled rooms, easy check-in. Great location on the edge of Downtown, low rates which include free parking- can’t beat it. My only issue is the AC units are quite loud- couldn’t hear the TV without blasting the volume.
Stayed 1 night in Sep 2025

2/10 Terrible

Maria

Travelled with family

Not safe

I was not able to stay due to the fact that it was not safe for my daughter and I. There were a lot of drug addicts and we we harassed. It was very unsafe for us
Stayed 2 nights in Sep 2025

8/10 Good

Michael John, LAS VEGAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place all upgraded but it is in the hood
Stayed 1 night in Sep 2025

10/10 Excellent

Mesa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed here for a concert at Arizona financial theater and it was perfect. Felt safe, clean, and comfy. Didn’t have to worry about parking at the venue and the walk only took us like 5 minutes and felt safe walking back even though it was dark
Stayed 2 nights in Sep 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great! We stay here whenever we are in Phoenix..
Stayed 1 night in Sep 2025

6/10 Okay

Mike

Liked: Cleanliness, staff & service
My issue with this place is that it is not a hotel but a motel. If i had known this from the start i would have chosen somewhere else to stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ruth

Stayed 5 nights in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

10/10 Excellent

Lynae Ashely Jojola

Stayed 3 nights in Sep 2025

8/10 Good

Robin, Hemet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jadey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice inside bad area outside a lot of homeless people
Stayed 1 night in Sep 2025

8/10 Good

Ruth

Business traveller
Liked: Property conditions & facilities
We need to be at a hearing near the capital /morrow and this hotel is like 2 mi utes away
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
You can throw a rock and hit The Van Buren. Concerts are better when you just have to walk across the street at the end!
Stayed 1 night in Sep 2025

4/10 Poor

don, Albuquerque

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not a hotel, 1 step above motel 6
Stayed 2 nights in Sep 2025

4/10 Poor

Candace

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and the location is super convenient for attending concerts downtown! Right across the street from the Van Buren.
Stayed 1 night in Sep 2025

6/10 Okay

Ernesto, CALEXICO

Liked: Staff & service
Disliked: Cleanliness
Great location, that's it!
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and walking distance to stadium
Stayed 1 night in Sep 2025

8/10 Good

ISRAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, service with a smile. Room has fridge and microwave. Only drawback was AC did not have temperature control so it got quite chiily at night.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property for the proximity to a concert venue. It’s a no frills budget hotel. A good value, clean, comfortable enough, with decent beds, large TV, Wi-Fi, air conditioning, everything in working order. Easy, friendly check-in.
Stayed 1 night in Sep 2025