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Downtown Phoenix Hotel

2.5 star property

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Vending machine
Lobby
Laundry
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Economy Double Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Queen Bed, Non Smoking

Shower, hair dryer, towels, soap

Economy Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Downtown Phoenix Hotel

Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

During your stay at Downtown Phoenix Hotel, you're just a quick walk from The Van Buren. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and a vending machine
  • Steps from The Van Buren and 4 minutes by foot from Arizona Financial Theatre
As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front-desk safe. Self parking is free.

This Phoenix hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 18-hole adjacent golf course

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Americas Best Value Inn Phoenix

Americas Best Value Phoenix

Americas Best Value Inn Hotel Phoenix

Americas Best Value Inn Downtown Phoenix Hotel

SureStay Best Western Phoenix Downtown

Americas Best Value Inn-Downtown Phoenix Motel

Americas Best Inn Phoenix

Fifth Avenue Hotel

Downtown Phoenix Hotel.

Downtown Phoenix Hotel Hotel

Downtown Phoenix Hotel Phoenix

Downtown Phoenix Hotel Hotel Phoenix

SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great location in downtown and the staff was amazing.
Stayed 2 nights in Feb 2026

6/10 Okay

ALEXANDRA, Austin

Stayed 2 nights in Jan 2026

4/10 Poor

Brandon

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel was not as advertised exactly. Room cleaning was not regular (room was not cleaned in 4d 3n stay) Room was cramped and a lot of sound would leak in from the surroundings and other guests. Parking was slightly confusing and usually almost full
Stayed 3 nights in Feb 2026

2/10 Terrible

Latassia

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a lotta budget motel that sits on a corner of a questionable area. I pulled up and immediately pulled off. I called and asked for a refund. The Manager said I would have to pay for 1 night and I’ll be refunded the rest.
Stayed 3 nights in Feb 2026

10/10 Excellent

Maria

Stayed 1 night in Feb 2026

4/10 Poor

Mark

Disliked: Property conditions & facilities
Room was noisy, too much loud traffic, bed was lumpy, shower door didn't close properly.
Stayed 1 night in Feb 2026

6/10 Okay

Sarah, pleasant valley

Stayed 3 nights in Jan 2026

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Aminh

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was awful. The neighborhood is very sketchy looking. The outside looks like a motel. When checking in the receptionist said our room number out loud while others were checking in. The room seemed unclean and unfinished. We left hours after checking in because of the state of the room. Mold in the bathroom, generally unclean room with a lot of dust in the corners. Overall would not recommend
Stayed 1 night in Feb 2026

4/10 Poor

Rodney

Travelled with family
It did not look like that at the hotel.
Stayed 4 nights in Jan 2026

8/10 Good

Elfreda

Stayed 1 night in Jan 2026

10/10 Excellent

America

Liked: Cleanliness, staff & service, amenities
Room was very spotless and staff was wonderful.
Stayed 1 night in Jan 2026

6/10 Okay

Karli

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Yes
Stayed 1 night in Jan 2026

4/10 Poor

Russell

Business traveller
Disliked: Property conditions & facilities
The hotel/motel is in a rough part of town. Room was likely renovated in the last 5 years but there were holes in the drywall. Bring ear plugs if you want to sleep, sirens and the club across the street will keep you up. There is a goodwill next door if you want to shop.....
Stayed 2 nights in Jan 2026

4/10 Poor

Andrea

Disliked: Amenities, property conditions & facilities
I don't understand how this hotel has such a high rating on Expedia. It is dilapidated and in desperate need of upgrades. The room was so uncomfortable and uninviting. The AC unit looked so dirty and old I didn't even want to turn it on. The bar across the street blasts music until 2am on weekends. Do not recommend unless you're in a pinch like I was.
Stayed 1 night in Jan 2026

6/10 Okay

Ali

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nothing fancy but clean and friendly for a fair price. Lots of things in walking distance.
Stayed 2 nights in Jan 2026

6/10 Okay

Dave, Worthington

Stayed 2 nights in Jan 2026

8/10 Good

jennifer, Kingman

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Upgraded and clean on the inside but a very small room, outside is not as nice but it’s downtown so expected unless you pay for a 4 star hotel. There was construction across the street so it was a little difficult to get into the parking lot. Decent prices in a convenient area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
This was a great value. Our 9 pm flight was cancelled and we were rebooked for the following morning. We just needed a place to sleep near the airport. The gentleman at the desk was very pleasant. The basic room had what we needed. It was clean and quiet and the bed was comfortable.
Stayed 1 night in Jan 2026

2/10 Terrible

German

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and full of roaches
Stayed 1 night in Jan 2026

10/10 Excellent

Valentin

Stayed 3 nights in Jan 2026

10/10 Excellent

Derdrick

Stayed 3 nights in Jan 2026

6/10 Okay

Darrin

Business traveller
Disliked: Amenities
Room was ok. Bathrooms were certainly not the best, but survivable. Location is rough. I hear a lot of chaos outside of my room each night and had a healthy concern. I wouldn't stay here with little kids due to the surroundings. A good amount of recreational drug users around the way. No judgement if your into that...just not what I'm trying to deal with.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie, ROSELLE

Stayed 2 nights in Jan 2026