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GreenTree Hotel Phoenix West

3.0 star property

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Photo gallery for GreenTree Hotel Phoenix West

Lobby sitting area
Street view
Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Front of property
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1500 N 51st Ave, Phoenix, AZ, 85043
  • Place, American Family Fields of Phoenix
    ‪4 min drive‬
  • Place, Talking Stick Resort Amphitheatre
    ‪6 min drive‬
  • Place, Arizona State Capitol
    ‪6 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard 1 King Bed

8.4 out of 10
Very good
(106 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds

Standard 2 Double Beds

Standard 2 Double Beds

7.6 out of 10
Good
(47 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard 2 Queen Beds

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

7.2 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

GreenTree Hotel Phoenix West

Mountain hotel with free parking, in the vicinity of Talking Stick Resort Amphitheatre
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
GreenTree Hotel Phoenix West offers 144 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the free breakfast at GreenTree Hotel Phoenix West. During your stay, you'll be close to Talking Stick Resort Amphitheatre. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • 7 minutes by car from Talking Stick Resort Amphitheatre and 7 minutes from Arizona State Capitol
GreenTree Hotel Phoenix West offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2844 square feet (264 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly GreenTree Hotel Phoenix West. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,844 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Phoenix West
Holiday Inn Phoenix West
Holiday Inn West Phoenix
Holiday Inn Phoenix-West Hotel Phoenix
Phoenix Holiday Inn
Holiday Inn West Phoenix Hotel
Holiday Inn West Phoenix
Greentree Phoenix West Phoenix
GreenTree Hotel Phoenix West Hotel
GreenTree Hotel Phoenix West Phoenix
Holiday Inn West Phoenix an IHG Hotel
GreenTree Hotel Phoenix West Hotel Phoenix

GreenTree Hotel Phoenix West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 715 out of 1554 reviews
Rating 8 - Good. 353 out of 1554 reviews
Rating 6 - Okay. 233 out of 1554 reviews
Rating 4 - Poor. 112 out of 1554 reviews
Rating 2 - Terrible. 141 out of 1554 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Natalie

Stayed 2 nights in Sep 2025

10/10 Excellent

Deron

Stayed 1 night in Nov 2025

6/10 Okay

Daja

Travelled with family
Liked: Staff & service
Could use a pressure wash to the outside grounds. Decent beds. Hot water. Not disgusting or dirty in the room, but not plush. Breakfast smelled nice but we didn't eat there. Great price, was close to the venue I was in town for a concert. Felt safe with 14 year daughter and my 9mm.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 4 nights in Oct 2025

10/10 Excellent

Freddie

Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities
N/A
Stayed 3 nights in Nov 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
It was good
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay here. The security guard was extremely friendly and was on top of his job. Front desk staff were nice and helpful. Room was quaint.
Stayed 1 night in Nov 2025

2/10 Terrible

Ed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Let me enumerate how many things went wrong on this trip, first of all I went to take a shower. There was no shampoo in the container in the shower then we only have one washcloth for two people so I had to go downstairs and get another washcloth. Advantage member can join we went to school waste the next day just to get back to our room that night and find out we had no fresh towels because we used them the night before they weren’t even replenished by the staff and our beds were not made in the garbage can was full and never taken out. I went downstairs to let them know how disappointed I was just to be told by a person at the front desk that it was not their job to take my complaint and then it was not their job to do any housekeeping, I thought this was very disappointing because the person at the front desk did not seem to be a team member and did not want to take any responsibility for what was going on. I was very disappointed. Her name was jazzy. I plan to be in the Phoenix area again early next year, and I will not stay at this hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet rooms. Provided a microwave and refrigerator wish was very helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

Ralph

Liked: Cleanliness
Disliked: Amenities
Room and stay was great. Nice and clean and served our purpose well.
Stayed 2 nights in Oct 2025

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and rhe staff was nixe
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel with great breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle, Flagstaff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice and felt safe. Stuff they can't control like homeless but even they were nice and kept to themselves so I have stay a few tjmes here and will come again. Thanks
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Stayed 1 night in Oct 2025

8/10 Good

Nina

Stayed 5 nights in Oct 2025

8/10 Good

IQBAL

Stayed 5 nights in Oct 2025

10/10 Excellent

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Roque

Liked: Amenities
Yes everything was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Virginia

Stayed 1 night in Oct 2025

2/10 Terrible

warren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t even stay until breakfast. I checked in around 5 and ended up leaving the room to sleep in my truck around 9-10pm. I have already reached out to customer support. This is my second horrible stay in Arizona and the second time I had to just leave early and sleep in my truck
Stayed 1 night in Oct 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
The property is located in a run-down area. There are numerous unsheltered individuals present on and around the property. However, I felt safe inside; the lobby was well-furnished and inviting. The staff promptly greeted me. They were friendly and accommodating. My room was on the second floor. The room was spacious and mostly clean. The shower had excellent water pressure and an ample supply of hot water. The tub had some mold in the caulk and a stray hair on the wall from a previous guest. The mattress was very soft; I prefer a firmer one. The A/C is very loud. It woke me up every time it turned on. The ceiling was full of patches from leaks. Breakfast was okay. I tried to lie down for a bit after breakfast; however, a child was running back and forth, stomping on the floor above us. The walls and windows are not soundproof. I could hear traffic noise and people in the rooms around mine. I only stayed one night, and it sufficed.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Stayed 1 night in Oct 2025