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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Property amenity
Point of interest
Outdoor pool, open 7 AM to 10 PM, free pool cabanas, pool umbrellas
Free daily buffet breakfast
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Place, A.T. Still University
    ‪19 min walk‬
  • Place, Riparian Preserve at Water Ranch
    ‪5 min drive‬
  • Place, Arizona State University
    ‪19 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(95 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the hot tub.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. During your stay, you're just a quick walk from Banner Gateway Medical Center. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by foot from Banner Gateway Medical Center and a 2-minute drive from A.T. Still University
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Gilbert hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gilbert East Mesa Hotel
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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 804 out of 1007 reviews
Rating 8 - Good. 149 out of 1007 reviews
Rating 6 - Okay. 23 out of 1007 reviews
Rating 4 - Poor. 11 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Cathryn

Stayed 1 night in Jan 2026

10/10 Excellent

Laura M

Liked: Cleanliness, property conditions & facilities
Great staff! The entire place is clean. Excellent breakfast! The bed is beyond comfy.
Stayed 1 night in Feb 2026

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Room was quiet and clean. Pool was nice. Breakfast was good.
Stayed 4 nights in Jan 2026

8/10 Good

Rafael

Stayed 1 night in Jan 2026

10/10 Excellent

Ingrid

Stayed 1 night in Jan 2026

8/10 Good

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Said

Stayed 2 nights in Jan 2026

10/10 Excellent

PATRICE

The room was clean and the staff was very helpful very professional as well.
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unbelievably low price for new pristine hotel, everything there is a 10+
Stayed 2 nights in Jan 2026

10/10 Excellent

Rogene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff were very personable. Would definitely stay at this Holiday Inn Express in Gilbert, AZ
Stayed 2 nights in Jan 2026

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TVs don’t have option to login to streaming services. I was in the first floor and whoever was above me sounded loud when they walk.
Stayed 1 night in Jan 2026

10/10 Excellent

Tia, Mesa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When in Phoenix/Gilbert area this is where we usually stay. Room was clean, the shower had a slight sewer gas smell but went away after running water down the drain, staff was friendly as usual, and the breakfast staff was attentive to ensure everything was clean or stocked.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stevie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. We loved the pool and the hot tub! Perfect after a long day of travel. One of my favorite parts of this hotel was the gym. Nice selection of weights and treadmills. I also loved that a family of six could sleep in a room. Look forward to our next booking!
Stayed 1 night in Jan 2026

8/10 Good

Gregory

Stayed 10 nights in Nov 2025

10/10 Excellent

Nigel

Stayed 1 night in Jan 2026

10/10 Excellent

alice

Stayed 2 nights in Jan 2026

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes and yes
Stayed 2 nights in Jan 2026

10/10 Excellent

JoAnn

Stayed 1 night in Jan 2026

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities
I slept like a baby, staff was awesome, nice quiet place.
Stayed 6 nights in Dec 2025

8/10 Good

Tabitha

Staff was fantastic. Friendly, helpful, and very quick with check-in and check-out processes.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
The room was really nice, good breakfast,
Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean rooms, quiet, accommodating and kind staff.
Stayed 1 night in Jan 2026