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Holiday Inn Phoenix - Chandler by IHG

3.0 star property

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Photo gallery for Holiday Inn Phoenix - Chandler by IHG

Exterior
Exterior
A golf course with a pond, a clubhouse, and surrounding trees.
Exterior
A poolside area with a fire pit, red-striped chairs, and a stone wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1200 W Ocotillo Rd, Chandler, AZ, 85248
  • Place, St Amand Kitchen & Cocktails
    ‪2 min walk‬
  • Place, Ocotillo Golf Resort
    ‪10 min walk‬
  • Place, Zelma Basha Salmeri Gallery
    ‪15 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a nightstand, a digital clock, a lamp, a vase with flowers, a telephone, and two white pillows.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

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About this property

Holiday Inn Phoenix - Chandler by IHG

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a hot tub, and self parking.
Holiday Inn Phoenix - Chandler by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chandler hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Phoenix - Chandler by IHG. During your stay, you'll be within walking distance of Ocotillo Golf Resort. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by car from Chandler Center for the Arts and 9 minutes from Chandler Fashion Center
  • Pets welcome for a fee
Holiday Inn Phoenix - Chandler by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Phoenix - Chandler by IHG. For a fee, parking is available.

This 3-star Chandler hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
The Spoke Cafe - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 12 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15.99 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Spoke Cafe

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from July 13 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Self parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chandler
Holiday Inn Hotel Chandler

Holiday Inn Phoenix - Chandler by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room and staff was very friendly and professional
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Nice staff, quick service, quiet stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities
Second time here it’s very nice and clean, comfy beds and great staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Staff was very friendly, great amenities!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities
The staff were thoughtful, responsive and very pleasant. In spite of the Hotel being updated, the area was very well maintained. We would stay again. Thank you all.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and hotel was clean too. Also enjoyed the quiteness!!! I would definitely go back
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Very clean, quiet, convenient restaurant across the parking lot
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jan

Liked: Amenities
The staff was very nice!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Pam

Liked: Cleanliness
It was pretty clean. The bathroom floor was dirty and the trim areas. Hotel was nice
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, kind staff, close parking. Good food.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ben Whisenton

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Breakfast was amazing! Staff was very attentive and prompt. I don’t like how much breakfast is as much as the room cost but other than that it was a great stay
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Hard to give a good review as there were renovations going on while we were there. Wish we would have known when booking. The hotel is dated, so I'm sure the renovations will be a great improvement
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

William

Disliked: Cleanliness, amenities
Pool was freezing Cold, breakfast was $17pp and was not super clean.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Carl Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Brandyn

Liked: Cleanliness, staff & service
Clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Florentino

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Clean and quiet. Close to everything. Be advised, paid parking.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service
Helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zachery

amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodations with a comfortable bed.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great whirlpool bath
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jefferis

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean room. Hot water was really hot, water pressure good. Bed was comfortable. Downside: No extra pillow or blanket, no bar soap at all, only gels--minor stuff. Some renovation work was being done--loud noise right outside our door started well before 8am
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

La Verne

Liked: Staff & service
A great hotel and location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Amenities
This is our 3rd time staying at this property. Friendly staff, clean rooms, great location.
Stayed 1 night in Oct 2025
Verified

8/10 Good

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and the staff is wonderful. Overall nice stay!!
Stayed 3 nights in Oct 2025