Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Exterior
Coffee/tea maker, dining tables
Sports facility
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
141 E JACKSON ST, Phoenix, AZ, 85004
  • Footprint Center
    ‪1 min walk‬
  • Chase Field
    ‪4 min walk‬
  • Phoenix Convention Center
    ‪6 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed, Bathtub (Mobility)

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Hearing)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with free breakfast, steps from Footprint Center
A 24-hour fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Phoenix Downtown. During your stay, you're just a quick walk from Footprint Center. Free breakfast, free WiFi in public areas, and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Steps from Footprint Center and 4 minutes by foot from Chase Field
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 666 reviews
Rating 8 - Good. 97 out of 666 reviews
Rating 6 - Okay. 47 out of 666 reviews
Rating 4 - Poor. 18 out of 666 reviews
Rating 2 - Terrible. 24 out of 666 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Convenient to events we were attending.
Stayed 1 night in Jan 2025

8/10 Good

Connor

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property & staff was great. Would stay there again if business called for another stay in Downtown.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Downtown Area

Hotel was nice and clean and well furnished. The breakfast was good too. I stayed here with my kids and we walked up to Symphony Hall for a fieldtrip the next morning. The front desk and valet staff were super helpful and let me keep my bags in the back room (and kept the car in the valet) until the field trip was over and we walked back to the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely Experience minus the other Guests

Overall the staff, location, and hotel was excellent!! However unfortunately the guest running up and down the halls at different and late times at night made it unpleasant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenya

Stayed 1 night in Jan 2025

10/10 Excellent

Martha A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough parking options around property. very expensive valet parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Breakfast was better than usual for free.
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Stayed 3 nights in Jan 2025

6/10 Okay

Tiffany, South Jordan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Bathroom appeared to be kind of dirty. When house keeping people came, some dirty towels were left on the bathroom floor still. The pull out bed is the worst we had from all of our travel experiences. You literally feel every single wire on that pull out bed. Not a whole lit of soybd proof. House keeping people started to vacuum around 8am ish. It sounded like they were just doing it right next to you. It was way too loud. Parking was hit and miss especially when it is valet parking. There wasn't anyone to park our car one evening. There was another car waiting to be parked as well. So we were left without not knowing what to do. We vasixally had to find a place on the street hoping that our car would eventually get parked by the valet staff. We were told to keave the car keys eith the front desk. It took a while to get our car too. They have a text message app system but most of the time they didn't recognize that we requested for the car until we went to talk to them as we were about to leave. They have pretty decent breakfast options.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good place

Stayed 2 nights in Jan 2025

6/10 Okay

Chiraporn

Business traveller
Liked: Staff & service, room comfort
The room is big and spacious but it doesn’t smell fresh. The shower doesn’t have enough pressure. The bedsheet is clean. It doesn’t have self parking just only valet parking. Staffs are very nice and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walking distances in and around hotels are great!
Stayed 2 nights in Jan 2025

6/10 Okay

allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Room was clean and fresh. Nice amenities. Good breakfasts with lots to choose frim. The one downside was our room was not ready at 3pm to check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Fawn, Ventura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and a lot of things were within walking distance. Loved not having to worry about parking and having valet. This place had everything we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Tywaniesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it except for the limited parking and mandatory valet that cost 40.00
Stayed 1 night in Jan 2025

10/10 Excellent

Shay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable room.
Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient! Cozy, and safe place!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived, valet and front desk was amazing. Shout out to Casey at the front desk!!!!
Stayed 1 night in Jan 2025