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Home2 Suites by Hilton Phoenix Downtown

3.0 star property

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Photo gallery for Home2 Suites by Hilton Phoenix Downtown

Exterior
Free daily buffet breakfast
Lobby
1 bedroom, premium bedding, desk, laptop workspace
Coffee/tea maker, dining tables

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
125 E Jackson St, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪5 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed

50-inch Smart TV with digital channels, Netflix, streaming services

Studio, 1 King Bed

9.4 out of 10
Exceptional
(77 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bathtub (Mobility)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Living area

Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Bathtub (Mobility)

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Bathtub (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn & Suites Phoenix Downtown
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,637 reviews
The price is €120
includes taxes & fees
21 Nov - 22 Nov
Hampton Inn & Suites Phoenix Downtown

About this property

Home2 Suites by Hilton Phoenix Downtown

Hotel with free breakfast, steps from Mortgage Matchup Center
A 24-hour fitness center, a bar/lounge, and a 24-hour business center are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Home2 Suites by Hilton Phoenix Downtown offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Phoenix Downtown. During your stay, you're just a quick walk from Chase Field. Free breakfast, free WiFi in public areas, and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Steps from Mortgage Matchup Center and 4 minutes by foot from Chase Field
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. The business-friendly Home2 Suites by Hilton Phoenix Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a front-desk safe. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Phoenix hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150.00 per stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Home2 Suites By Hilton Phoenix
Home2 Suites by Hilton Phoenix Downtown Hotel
Home2 Suites by Hilton Phoenix Downtown PHOENIX
Home2 Suites by Hilton Phoenix Downtown Hotel PHOENIX

Home2 Suites by Hilton Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 783 out of 1082 reviews
Rating 8 - Good. 173 out of 1082 reviews
Rating 6 - Okay. 64 out of 1082 reviews
Rating 4 - Poor. 25 out of 1082 reviews
Rating 2 - Terrible. 37 out of 1082 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Caterina

Liked: Amenities
The staff was very nice The room was absolutely wonderful The bed was the best hotel bed I've ever slept on and it was convenient to where I was going all around It was a great experience I would definitely refer this hotel to others and will stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Roseanna

Travelled with group

Concert

Excellent visit no complaints whatsoever
Stayed 1 night in Jul 2025

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto personal
Stayed 2 nights in Jul 2025

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

We went for a concert at the PHX arena. This place was perfect. It was very clean and the bed was comfortable. The valet staff were super friendly and fast. I highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Sonya

Loved the location, very convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Noelice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Leslie

Business traveller
Disliked: Staff & service

Could be much better

The front desk staff at check in not very friendly. We didn’t know that there would be a $45 plus tax fee for parking until after I booked. So that was an unwelcomed surprise. Location of hotel doesn’t feel very safe. Lots of homelessness in the area. I would not stay here again. The pillowcase on the bed was dirty. They brought me two clean ones to replace myself.
Stayed 3 nights in Jul 2025

8/10 Good

Kandace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Travelled with family
Liked: Room comfort

Ok hotel, but not as advertised.

Nice staff. They charge $45 a day for valet parking, not other option available. They tell you they will clean the room every other day, but they don’t unless you request it. Breakfast is not good, they advertised 400 different options, when in reality they just have about 10. We’ll look for a different hotel next time.
Stayed 8 nights in Jul 2025

10/10 Excellent

Victor, Prescott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, rather plain hotel close to downtown and Chase Field. Staff was friendly and attentive. No parking or pool, but a nice workout area.Be aware you must valet park at $45/day extra to the hotel cost.
Stayed 2 nights in Jul 2025

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
While booking the site does not say that parking is $45 additional each night! That was a big surprise when we pulled up. And when I told the valet attendant we would self park she rudely told me that wasn’t an option. Another valet who was more informative later told me there was surrounding parking anywhere from $25-$50 a night.
Stayed 2 nights in Jul 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular service

We were there for a 5 night stay. The first night we were very tired as we came from the eastern time zone. The room darkening blind in our room wouldn’t come down. I asked for some help and they sent Christian. He was spectacular. So kind. The shade was broken so they gave us a new room! He brought a luggage carrier up for us and was just so helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Greg

Stayed 1 night in Jul 2025

10/10 Excellent

DeBe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be of the best breakfast bars we’ve ever experienced. Great selection, good quality and attentive service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana S

Experience excellent
Stayed 1 night in Jul 2025

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Stayed 1 night in Jul 2025

10/10 Excellent

Scarlet

Stayed 1 night in Jul 2025

8/10 Good

Amanda

Stayed 4 nights in Jul 2025

10/10 Excellent

Tonya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this hotel, really impressed.. everything was convenient, walking distance to the Chase ball park.. really enjoyed my stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025