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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Banquet hall
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • PHX Arena
    ‪7 min walk‬
  • Chase Field
    ‪8 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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1 bedroom, desk, laptop workspace, iron/ironing board

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  • Free WiFi
  • Laundry
  • Housekeeping
3.9 out of 5, Good, (1001)
The price is €64
for 1 room
includes taxes & fees
16 Jul - 17 Jul
Downtown Phoenix Hotel

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from PHX Arena. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from PHX Arena
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 104 out of 1005 reviews
Rating 2 - Terrible. 86 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

jennifer

Stayed 2 nights in Mar 2025

6/10 Okay

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is older, but still nice. Rooms are outdated, but not bad. No safe or fridge. No way to adjust temperature of the room, but temperature was comfortable for us. Only real complaint was the shower water kept moving from cold to very hot.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities

Historic Hotel in Phoenix

The service was excellent, check-in was efficient. The bed was a bit small and not very comfortable; but it was fine. I wanted to stay at this hotel because it is old and historic; so it was what I expected! The bathroom is dated, but everything was clean. We stayed because we went to a comedy show at Footprint Center. It was an excellent place to stay in walking distance to basketball & baseball & restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

6/10 Okay

kurt

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s no a bad hotel it’s just very old.
Stayed 1 night in Mar 2025

6/10 Okay

Tracey

Travelled with partner
Disliked: Property conditions & facilities
Parking was a night mare and the hotel is very outdated and rooms are very small
Stayed 1 night in Mar 2025

6/10 Okay

Esmy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cynthia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was the most frightening hotel experience of my life! I was not informed I would have to park my car in a parking deck which was two blocks away at 10:00 PM! I had to double park my car to register at the hotel since the hotel put cones in the street to block anyone from parking. I took my bags to the room and was shocked. My room certainly did not look like the room on the website! The furniture was old and with scratches. The television was ancient with one channel (ION). Afterwards, I had to drive two blocks to park my car. When I attempted to walk from the parking deck to the hotel, I was approached by two homeless men (at different times). The first man asked me for a dollar. I told him I didn’t have any money. He walked past me. However, when I turned around he had changed directions and was walking behind me. I ran from him for a half block until I was approached by another homeless man. I started running again, past a homeless woman sitting in the doorway of a store. When I made it back to the hotel, I removed my coat and realized the room was freezing. Since there was no thermostat, I couldn’t adjust the temperature. When I attempted to take my medicine, I saw there were no cups or glasses. The mattress was of a very poor quality. The ceiling fan had extremely bright lights with long chains to turn the light and fan on and off. There was no outlet by the nightstand to charge my phone-just an old click radio. The wall of the closet was uneven and was painted over
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phoenix

Clean, nice , loved history, extremely convenient to baseball and basketball arenas, great restaurants and bats
Stayed 1 night in Mar 2025

8/10 Good

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Historic old hotel. Very comfy bed and good variety of pillows. Good location. Convenient and safe. Did not see any ghosts, thankfully! Good price point for us.
Stayed 1 night in Mar 2025

8/10 Good

Tashna

Disliked: Amenities
Noce staff
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities

Fine

The hotel is a bit lesser than what you’d expect. Also, we asked for an additional pillow and some towels during our stay (they only gave us three pillows), and that was a hassle to get.
Stayed 2 nights in Mar 2025

8/10 Good

Raven

Stayed 3 nights in Mar 2025

6/10 Okay

John

Liked: Amenities
Absolutely NO parking, so it's an additional $15 per night to "safely" park at a nearby public parking structure, a block away. Also no individual room control of thermostat. It just blows continuously. Great if you're looking for a kitchy historic place, but other than that, you'll get more for your money finding a Motel 6 in the suburbs.
Stayed 1 night in Mar 2025

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I guess the old saying " You get what you pay for" applys here. The Hotel is old and in serious need of renovation. The good, location, it's right downtown close to everything.The room was dated but clean and had all the usual things you expect in a room. The bad, the room was so hot with no way of cooling it down. It was 100 outside and I would guess mid 80s in room, made it hard to sleep. The shower, rusty water came out when I turned it on. The staff was fine and helped us find parking as the hotel provides none. The area around the hotel is dirty and had several economically challenged folks sleeping on sidewalk. But I never felt unsafe. Overall, for the location and the price this is a good hotel and the staff does their best with what they have to work with. Suggest putting no onsite or Valet parking on your website so folks aren't surprised when they arrive.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This historic hotel is walking distance to so many great attractions. The light rail runs right in front of the hotel. There’s an awesome pub right next door. The only downside is no parking…so plan accordingly.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great area and staff were some of the nicest I’ve ever encountered. I highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and staff was super friendly!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

kelly

Disliked: Cleanliness, property conditions & facilities
I love the history of this hotel. But the ac
Stayed 2 nights in Mar 2025