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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Banquet hall
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.6 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Mortgage Matchup Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean accommodations
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Mortgage Matchup Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1025 reviews
Rating 8 - Good. 252 out of 1025 reviews
Rating 6 - Okay. 157 out of 1025 reviews
Rating 4 - Poor. 113 out of 1025 reviews
Rating 2 - Terrible. 88 out of 1025 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Destiny

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very annoying that the only parking available is like 2 blocks away and you have to pay for it. If you’re had a heads up it was like this I would not have been so annoyed. Also none of the outlets worked, there was extension cords everywhere so unsafe and not up to code
Stayed 1 night in Aug 2025

10/10 Excellent

Helen Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Rating

Love the location and friendly customer service and Room Rate. And feeling Safe. Thank You
Stayed 2 nights in Aug 2025

10/10 Excellent

David, phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel,
Stayed 3 nights in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

6/10 Okay

Carlos

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
The room, while vintage, was well-cooled and very clean. Other aspects of the building are to be expected for such a historical building. The price was right for me and the location was excellent with regard to proximity to the Convention Center space and other downtown spaces. The history was very interesting, and seeing all the stars on the sidewalk and knowing of the hotel's story with regard to signature celebrities of the past was very cool.
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

6/10 Okay

Aria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff were professional and friendly. The location is great if you’re staying for a concert or convention. However, there is limited parking and the parking garage is on the other side of the block. The trolley is noisy at night and the walls are super thin. It was hard to sleep especially whenever other guests are talking in the hallways; the sound echoes throughout the building. Other than that, the hotel was perfect for our one night stay for our concert.
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for walking to the PHX Arena. Lots of cute shops, restaurants and coffee nearby as well as a grocery store and CVS. The hotel is very old, large step up to the bathroom, old school like 1899 decor. If I go back I’d want to get a Star room like Mae West or Marilyn Monroe. Ice is on the 3rd floor. Business center/ gym/ Pool were closed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions
Stayed 1 night in Aug 2025

10/10 Excellent

Jesus

Stayed 1 night in Jul 2025

6/10 Okay

Michele

Travelled with partner
Liked: Staff & service
Its an older hotel with an interesting history and near good restaurants but elements of the room are starting to feel dirty/grimey.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucas

Liked: Staff & service, property conditions & facilities
Amenities: Staff: 10/10 Bed: 10/10 Room: 10/10 Experience: 10/10 Personal Notes: Hotel San Carlos, built in 1928, is an amazing historic hotel. Being in a place that classic Hollywood celebrities have frequented during their visits to the 48th State was just amazing. To know that I may have walked the same halls as legends such as Clark Gable, Marilyn Monroe, Elvis Presley, & even Humphrey Bogart is just levels of awesome. Outside of the building, there are gold stars with the names & signatures of these legends, similar to the Hollywood Walk of Fame. Next door is Seamus McCaffrey’s, an Irish pub that was once part of the hotel itself before becoming what it is today. Delicious food there, btw. Anthony at the front desk is really knowledgeable & took me on a short tour of the lobby, showing me different areas & talking about what used to be there before Phoenix grew into the Metropolitan city we know now. He showed me pictures of celebrities & even of some of the employees that had worked there for decades before they passed away. He did mention the rumors of the hotel being haunted, but I’ll be honest with you: I didn’t experience anything myself, though I admittedly only really slept there, so maybe I was sleeping when the experiences happened. But even if it is haunted, this place is still amazing. The bed was perfect. Nice & firm, which made me drift off to sleep with such ease. According to their website, it’s a Serta Sleep mattress. The bathroom, which had a classic lo
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel. Lots of character. Clean with friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
The bed felt like you were sleeping on a hill
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th year in a row staying when I visit Phoenix. It’s a nice historic hotel that is located near the Convention Center. They keep this place very cleaned and maintained. The staff is wonderful and they remember me when I come back. The only complaint I really have is that the pool wasn’t open. Something that would have been lovely to have on hot July days in Arizona.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberly, Tempe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here for the great location and historic nature of the hotel. Sadly, the pool has been closed for some time which is the only reason I didn't give five stars. The staff are always great and the rooms are very clean and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place to stay. Easy big buildings around
Stayed 1 night in Jul 2025

8/10 Good

Luis

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The uniqueness is what you like about the hotel san carlos and the history.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It good
Stayed 2 nights in Jul 2025

8/10 Good

Solymar

Travelled with group
Liked: Cleanliness, staff & service, amenities
Old and historic building with great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Logan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice to stay in. Although the pool was closed we still had a good time and would love to stay here again
Stayed 3 nights in Jul 2025

8/10 Good

Erica

Stayed 1 night in Mar 2025