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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Interior
Room, 2 Double Beds, City View
Lobby
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
202 N Central Ave, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪7 min walk‬
  • Place, Chase Field
    ‪8 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

7.4 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and gift shops/newsstands are onsite.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Mortgage Matchup Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Mortgage Matchup Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 1011 reviews
Rating 8 - Good. 245 out of 1011 reviews
Rating 6 - Okay. 164 out of 1011 reviews
Rating 4 - Poor. 111 out of 1011 reviews
Rating 2 - Terrible. 89 out of 1011 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Caryn

Liked: Cleanliness, staff & service
Beds were like old spring mattresses ?!? Pillows were terrible!! Bring your own !
Stayed 1 night in Oct 2025

10/10 Excellent

Charlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming!

Super cool old vintage hotel with lots of character and stories. Lobby was gorgeous, staff was helpful, super close to the venue that we were going to. Will be staying again!
Stayed 1 night in Oct 2025

8/10 Good

Barry, Seattle

Liked: Cleanliness, staff & service
Facility is clean, it needds some updating.
Stayed 1 night in Oct 2025

2/10 Terrible

Consuelo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The style of the place was fine, but the no parking and all the homeless people laying around outside was scary. I had to walk a block and a half to get to my car and that was horrible with the vagrants outside and me being a woman alone and it was late night. I had to go to my car and carry all my bags at least 3 times. Very very bad experience. I am not young and able like that anymore. Was expecting a much different relaxing time. So happy it was only for 1 night. Next week I will be there four nights just home my next location is nothing like this one.
Stayed 1 night in Oct 2025

6/10 Okay

Jessie

Stayed 1 night in Oct 2025

4/10 Poor

William, Dublin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
WiFi was so slow it was effectively unusable. carpet so worn and dirty it had holes, homeless lying all around, room was old with few lights working...
Stayed 3 nights in Oct 2025

6/10 Okay

Gregory

Stayed 1 night in Sep 2025

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was awesome, very walkable and good dining options. It is an historic hotel, and they don't hide that fact. No modern updates. If did feel that even though some remodeling could be done, it was clean. Had drinks in the Mexican restaurant onsite, cool place and great salsa. Probably should have had dinner there but didn't. Only downfall is I couldn't get the shower to work.
Stayed 1 night in Oct 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Lots to
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Stayed 1 night in Sep 2025

10/10 Excellent

Clark

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique historical hotel. Safe and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful historic place!
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

10/10 Excellent

Mari-Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob, TUCSON

Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff & extremely hot rooms with no adjustable thermostat
Stayed 1 night in Sep 2025

10/10 Excellent

LaKendra

Stayed 1 night in Sep 2025

4/10 Poor

David, San Tan Valley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very unique historic property that I have fairly regularly visited. Ladies at the front desk aren’t always the most friendly and somewhat abrasive. The amenities are pretty much non existent (don’t even ask about the pool) but the cool factor of the property combined with low rates keeps me coming back.
Stayed 1 night in Sep 2025

6/10 Okay

Mari

Location was good, close Chase Field, walking distance. Parking close by $18. As soon as you come in, there's a smell, distinguished of an old place. We had to leave early cause we could hear people talking near by. Beds were comfortable though. For 1 night it was ok.
Stayed 1 night in Sep 2025

4/10 Poor

Cesar

Stayed 1 night in Sep 2025