2/10 Terrible
CHRIS M.
28 Apr 2025
Not as advertised
First off, the we rented the house for the pool, hottub and boat only to be notified two days prior that none of those amenities would be available. When we checked in late the first day we noticed a bad smell in the house and wasn't sure if it was mold, smoke or other. The furniture smelled as well. The next day and we started looking throughout the house, it had not been cleaned. Food under furniture, food on the patio. Then when we went to use the bathroom, the shower was disgusting and had mold on the shower curtain and places on ceiling. Went to use the bed and the bedding had not been changed. Wrinkled sheets and hair in the bed, removed the sheets to wash only to find a completely soiled mattress pad with urine, blood and body oils. We called the manager repeatedly and was provided little help. They did send someone with partial clean bedding and another shower curtain. We took many photos and communicated over email, phone and text. After two nights, we requested a refund for the remaining nights and was denied. We contacted VRBO only to find out they don't care at all about the renter and completely protect the homeowner. Overall it was a horrible experience and we would not recommend this property or other properties owner by this company.



CHRIS M.
Stayed 13 nights in Feb 2025