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Red Roof Inn PLUS+ Phoenix West

2.5 star property

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Photo gallery for Red Roof Inn PLUS+ Phoenix West

Lobby
Exterior
Lobby
1 bedroom, desk, laptop workspace, blackout curtains
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5215 W Willetta St, Phoenix, AZ, 85043
  • American Family Fields of Phoenix
    ‪5 min drive‬
  • Talking Stick Resort Amphitheatre
    ‪6 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Accessible (Smoke Free)

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

7.0 out of 10
Good
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

7.4 out of 10
Good
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds (Smoke Free)

7.0 out of 10
Good
(125 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed (Smoke Free)

7.6 out of 10
Good
(34 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds (Smoke Free)

  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Smoke Free)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Smoke Free)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

GreenTree Hotel Phoenix West

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,440 reviews
GreenTree Hotel Phoenix West

About this property

Red Roof Inn PLUS+ Phoenix West

Hotel in Phoenix with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ Phoenix West offers 133 accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the comfortable beds at Red Roof Inn PLUS+ Phoenix West. During your stay, you'll be close to Grand Canyon University. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include an elevator, a vending machine, and coffee/tea in a common area
  • 8 minutes by car from Phoenix Convention Center and 9 minutes from Chase Field
  • Cats and dogs welcome for a fee (restrictions apply)
Red Roof Inn PLUS+ Phoenix West offers its guests an outdoor pool, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Red Roof Inn PLUS+ Phoenix West also features pool umbrellas and an elevator. Free self parking is available.

This Phoenix hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.26 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Phoenix West
Red Roof PLUS Hotel
Phoenix Red Roof Inn
Red Roof Inn Phoenix West Hotel Phoenix
Red Roof Inn Phoenix West Hotel
Red Roof PLUS Phoenix West
Red Roof Inn PLUS Hotel
Red Roof Inn PLUS Phoenix West
Red Roof Inn Phoenix West
Red Roof PLUS+ Phoenix West
Red Roof Inn Plus Phoenix West
Red Roof Inn PLUS+ Phoenix West Hotel
Red Roof Inn PLUS+ Phoenix West Phoenix
Red Roof Inn PLUS+ Phoenix West Hotel Phoenix

Red Roof Inn PLUS+ Phoenix West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 427 out of 1126 reviews
Rating 8 - Good. 201 out of 1126 reviews
Rating 6 - Okay. 150 out of 1126 reviews
Rating 4 - Poor. 119 out of 1126 reviews
Rating 2 - Terrible. 229 out of 1126 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Stayed 1 night in Jun 2025

2/10 Terrible

Evelyn

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Out dated and horrible experience with the staff that checked me in.
Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
👌
Stayed 1 night in May 2025

2/10 Terrible

Sara

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff and they will look for any excuse to keep your deposit.
Stayed 2 nights in Jun 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect for our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Kaley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Booked two rooms for a one night stay at this location. Based on the reviews, I expected that the area might be a little rundown, but many other reviews said the rooms would be clean. I personally would not recommend a stay at this location. When we arrived, the building was very rundown on the inside. It feels very much like an old apartment building instead of a hotel. The front office staff was very friendly and helpful when I had to request a switch for my parents’ room. I had booked an accessible room for my parents because of their health conditions. Unfortunately, that room was not clean. There was mud on the floor and what appeared to be a noticeable amount of blood on the wall in the bathroom. When we reported this, housekeeping denied it was blood and did not offer to clean it up. The front office staff switched the room, but there were no other accessible rooms available. My parents ended up just having to deal with trying to navigate a room without the added helps. Good price, friendly staff, but I would not consider this a clean or updated facility. I would not stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Phuong Thao

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hailey was helpful and friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, property conditions & facilities
The staff was friendly but the tvs are very outdated and they didn’t handle the situation in a way to actually help. Also the toilet keeps running and is noisy. Good budget stay! but I won’t be back.
Stayed 1 night in Jun 2025

6/10 Okay

Stacey

Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The were a good cheap place to stay!
Stayed 1 night in May 2025

4/10 Poor

kristina

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower wouldn’t shut off in the morning after we took the shower. We could hear everything happening around us. Our key stopped working in the second day. And the property is not safe at all. The hallways never got vacuumed which I didn’t mind as much. The li
Stayed 3 nights in May 2025

10/10 Excellent

Gloria

Stayed 1 night in May 2025

6/10 Okay

Amanda

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
House keeping needs to do a better job. You can tell where they rushed through it whenever they cleaned it last. There was some damages to walls like chipped paint. Floor all scratched up,.over all it was ok
Stayed 2 nights in May 2025

10/10 Excellent

Gonzalo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean..lots of food within walking distance
Stayed 2 nights in May 2025

8/10 Good

Robert

Travelled with partner
They need more workers we had to change bedding ourselves bathroom had a foul order sink did not drain well but on the other hand it was a pleasent stay
Stayed 2 nights in May 2025

8/10 Good

MIGUEL

Liked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Eugene

Stayed 2 nights in May 2025

2/10 Terrible

Kris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad stay

Old crappy hotel. Hidden costs. Gross location
Stayed 3 nights in May 2025

8/10 Good

Lakeisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. I was in town to graduate from college and had my family with me; my kids and mom. We were able to easily check in and even ask for extra towels. The hotel is located in a great place where we were able to have access to all the food places and shopping places. It was even easier to check out. Overall it was a great stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Felix

Stayed 3 nights in May 2025

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one clerk assisting with check-in. There was a long line of customers waiting to check-in. When it was finally my turn, the clerk told me she had 40 check-ins between 3pm & the time that I got there & she had7 more to go all by herself. She said most people were going to the Kendrick Lamar concert, as we were. They could have put at least one more person at the front desk. One customer came down while I was checking in & she said her key would not open her door. The clerk told her they lost the registration card so she needed to fill out another one for them. That is why they locked her out of her room. They didn’t even apologize for her inconvenience.very under staffed. This tells me they don’t care about good customer service. They only care about their profit. Aside from that, the room was dirty, especially the bathroom. When I turned on the shower to run the hot water, the shower curtain smelled like urine! I always bring my own towels. I’m especially glad I did this time. Their towels were to so small, not even bath size, more like hand towels. You couldn’t wrap one around you, like a normal bath towel. There was no trash can in the bathroom, only in the room. The toilet and shower are in the restroom. The sink is outside the restroom, which means, you have to touch the door handle to come out of the restroom, after you use the toilet, before you wash your hands! Very disgusting! Would never stay again.
Stayed 1 night in May 2025

2/10 Terrible

Sergio

Stayed 1 night in May 2025

4/10 Poor

Harvey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Not friendly. Not organized. After paying with Expedia. Was charged another $85. Than another $75 which my credit card is returning.
Stayed 2 nights in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Convenient. Friendly
Stayed 1 night in May 2025