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Residence Inn Phoenix Downtown

3.0 star property

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Photo gallery for Residence Inn Phoenix Downtown

Lobby
Lobby sitting area
Lobby lounge
Full-sized fridge, microwave, oven, stovetop
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
132 S Central Ave, Phoenix, AZ, 85004
  • Place, Mortgage Matchup Center
    ‪2 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(57 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(53 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Mountain View

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

Full-sized fridge, microwave, oven, stovetop

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

Full-sized fridge, microwave, oven, stovetop

Studio, 1 King Bed with Sofa bed, Mountain View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Full-sized fridge, microwave, oven, stovetop

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Full-sized fridge, microwave, oven, stovetop

Studio, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, soundproofing, iron/ironing board

Studio, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Interior entrance
Courtyard Phoenix Downtown
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is €129
includes taxes & fees
27 Dec - 28 Dec
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About this property

Residence Inn Phoenix Downtown

Pet-friendly hotel with free breakfast connected to the convention center in Phoenix
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn Phoenix Downtown offers 200 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Phoenix Downtown. During your stay, you'll be connected to the convention center, and just a quick walk from Mortgage Matchup Center. Free breakfast, free WiFi in public areas, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Mortgage Matchup Center and 7 minutes by foot from Phoenix Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Residence Inn Phoenix Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 5737 square feet (533 square meters) and includes conference space. A library, multilingual staff, and a garden are also featured at the business-friendly Residence Inn Phoenix Downtown. Parking is available for a fee.

This 3-star Phoenix hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.
The Bistro - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Dining table
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,737 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Phoenix Downtown Hotel
Resince Inn Phoenix Hotel
Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel
Residence Inn Phoenix Downtown Phoenix
Residence Inn Phoenix Downtown Hotel Phoenix

Residence Inn Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Klaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

2/10 Terrible

Nicole

Disliked: Staff & service
PLEASE READ! I would advise all that book this property to think twice. I had booked this property through Expedia upon check-in. They confirmed my check-in and took my credit card for what I thought would be incidentals / security deposit as is protocol, and ended up charging me again for the room. I had noticed the charge on my credit card with an alert, but again I was just assuming that this was for incidentals/security deposit which I assumed would clear in a few days. I would like to again stress that I paid for full for this room two weeks prior. I am trying to work with my credit card company to dispute this fraud as they had given no indication that they were taking the credit card for other than incidentals/ room deposit. I am writing this review in hopes that I could save somebody else from losing out on over $500 because both Expedia, as well as the property are placing the blame on the other party and refusing to give me a refund. There are plenty of beautiful properties in downtown Phoenix that I could recommend that you pick instead of the Residence Inn.
Stayed 2 nights in Sep 2025

8/10 Good

Mariette, Guaynabo

Stayed 3 nights in Sep 2025

10/10 Excellent

Katie, Bagdad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and customer service
Stayed 1 night in Sep 2025

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly at check in. Room was very nice and had plenty of space. Location is great if you’re going to Footprint Center or Chase Field. Close to restaurants and bars and even a grocery store. Parking fee is a bit high, but the valet is convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dalila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice layout, valet was good
Stayed 3 nights in Aug 2025

8/10 Good

Marlene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a great location for a concert. The room was run down. The office chair was completely falling apart and the remote to the TV was cracked and broken. The wood in the bathroom was dirty and looked like it had never been wiped down. Dusty and showing drips of fluids. Will not stay again. Free breakfast was not available although it said we would have that in our reservations.
Stayed 1 night in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

mutaz, mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and views
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don’t forget anything when you leave!

Hotel is very nice, room was great, and perfect location for attending a concert at Arizona Financial. Front desk clerk never acknowledged me at check in, even thought the reservation was in my name- seemed a bit chauvinistic! My husband left his ENTIRE bathroom bag in the room- when we called to report it they said nothing was found in the room. It was left in the room next to the sink, not in our bags or our car. Wow!
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and the whole building was quiet. I was amazed on how quiet. Every employee was so helpful to us. This was our first time to Phoenix and we will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

FUGICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the location. Alot to do and a lot of different options for food
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, friendly and very close to everywhere in downtown area. The staff was professional.
Stayed 2 nights in Aug 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Hotel is in a great location for attending events and going to the downtown area. Rooms are nice and clean. Hotel staff is very nice. Only thing that was lacking was breakfast. We stayed 3 nights and every morning tried going even earlier and it was always empty for most the hot food. They also did not rotate options for hot food. Hotel stay is 5/5 with the rating losing one star due to the 1/5 breakfast
Stayed 3 nights in Jul 2025

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for our purpose of the trip. Didn’t get any housekeeping during the 3 day stay, probably our own complaint
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The layout of the room was excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Sherri

I had a great stay! The room was clean! The staff was wonderful! So kind and friendly! I literally walked across the street to my venue for a concert! I was on the 15th floor and had an awesome view!
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful

The inside of the hotel was visually appealing. It was clean, organized and well lit. Our room was clean and comfortable.
Stayed 1 night in Jul 2025