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Sheraton Phoenix Downtown

4.0 star property

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Photo gallery for Sheraton Phoenix Downtown

2 restaurants, breakfast served
Creator video
Property amenity
2 restaurants, breakfast served
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
340 N 3rd Street, Phoenix, AZ, 85004
  • Place, Phoenix Convention Center
    ‪3 min walk‬
  • Place, Mortgage Matchup Center
    ‪8 min walk‬
  • Place, Chase Field
    ‪10 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

9.6 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Premium Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

City view

Club Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, City View

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, City View

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View

65-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(4 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 2 Double Beds

65-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, City View

Presidential Suite, 1 Bedroom, City View | Living area

Presidential Suite, 1 Bedroom, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

City view

Premium Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Shower, designer toiletries, hair dryer, towels

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,517 reviews
The price is €190
includes taxes & fees
9 Apr - 10 Apr
Hyatt Place Phoenix / Downtown

About this property

Sheraton Phoenix Downtown

This smoke-free hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Phoenix Downtown offers 1003 accommodations with safes and coffee/tea makers. Beds feature down comforters. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton Phoenix Downtown. During your stay, you're just a quick walk from Mortgage Matchup Center. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Phoenix Convention Center and 11 minutes by foot from Chase Field
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Phoenix Downtown offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 26 meeting rooms, and limo/town car service. Event space at this hotel measures 111961 square feet (10401 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Phoenix Downtown. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Phoenix hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
& More - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Carcara - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (USD 51 per night)
  • Secured, covered valet parking on site (USD 61 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 12 to 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • & More
  • Carcara

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 111,961 square feet of conference space
  • 24-hour business centre
  • 26 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.92 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 18 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 51 per night (in/out privileges)
  • Covered valet parking fee: USD 61 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sheraton Phoenix Downtown
Phoenix Downtown Hotel
Phoenix Downtown Sheraton
Phoenix Downtown Sheraton Hotel
Sheraton Hotel Phoenix Downtown
Sheraton Phoenix Downtown
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix
Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Sheraton Phoenix Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Marci

Stayed 3 nights in Dec 2025

6/10 Okay

Trevor

Liked: Cleanliness
To many extra fees, have to pay to park, have to pay for WiFi? Have to pay for breakfast? Way to much money for a sub par hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very expensive
Stayed 1 night in Dec 2025

10/10 Excellent

Shareen, Glendale

Travelled with family
Friendly staff, clean room. A lively atmosphere! Good location in downtown.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and best service
Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Lashonda

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Elvis

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean ready for me,
Stayed 5 nights in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Maria Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Sheraton because my daughters had a Volleyball tournament at the Phoenix Convention Center. The location was good and convenient. I liked the lounge amenities with the type of room and booking we had.
Stayed 4 nights in Jun 2025

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was incredibly professional and friendly! The hotel is beautiful! Lobby is gorgeous and has a coffee shop and bakery! The bar has great knowledgeable bartenders and very friendly!!! The outdoor restaurant that's attached is GORGEOUS and the food is amazing!!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Charlotte

Liked: Amenities
Great rooms super clean
Stayed 1 night in Oct 2025

10/10 Excellent

Jake

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay... loved it.

Very clean room and loved the smell (and bath products, I actually went online later and bought some!). The front desk were so nice and accommodating. After my flight got cancelled, I went right back there and stayed one more night rather than stay closer to the airport. I chose to travel there on the trains, and it was very easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2025

10/10 Excellent

sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable, staff are friendly. I've enjoy stay in Sheraton, I will come back again.
Stayed 2 nights in Sep 2025

8/10 Good

Harry

Stayed 2 nights in Sep 2025

2/10 Terrible

Cristian

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

AMIR MEHDI

Stayed 2 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025