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Springhill Suites By Marriott Phoenix Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Phoenix Downtown

Exterior
Property amenity
Free daily buffet breakfast
Lobby
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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802 E Van Buren St, Phoenix, AZ, 85006
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Place, Mortgage Matchup Center
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, Multiple Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(132 reviews)
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Hearing Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(63 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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includes taxes & fees
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About this property

Springhill Suites By Marriott Phoenix Downtown

Hotel with free breakfast, near Chase Field
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Springhill Suites By Marriott Phoenix Downtown offers 121 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The free breakfast at Springhill Suites By Marriott Phoenix Downtown gets high marks from our customers. During your stay, you're just a quick walk from Heritage Square. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
  • Free airport shuttle service
Springhill Suites By Marriott Phoenix Downtown offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Springhill Suites By Marriott Phoenix Downtown also features coffee/tea in a common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Phoenix hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Springhill Suites By Marriott Phoenix Downtown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Springhill Suites By Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 770 out of 1062 reviews
Rating 8 - Good. 192 out of 1062 reviews
Rating 6 - Okay. 59 out of 1062 reviews
Rating 4 - Poor. 23 out of 1062 reviews
Rating 2 - Terrible. 18 out of 1062 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room had everything we needed and stagf was so friendly. Loved the pool! Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesús

Stayed 1 night in Aug 2025

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bummed one of the elevators was down and being worked on, otherwise hotel and staff were great. Cozy, clean and comfortable room.
Stayed 1 night in Aug 2025

8/10 Good

Kara

Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and could walk home from the baseball game. The room was spacious and had a mini bar area for our goods.
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Travelled with family

Nice downtown hotel

We went to Phoenix to see s baseball game. Hotel was close to the field and the hotel provided a shuttle. Very nice especially in the 110 degree weather. Breakfast was great.
Stayed 1 night in Aug 2025

8/10 Good

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, friendly staff. Free parking. You’re given a parking pass to display on your windshield for the duration of your stay. Free breakfast with good options every morning. They have a free shuttle that takes you downtown if needed. The hotel was quiet and the room was overall clean. The bed sheets did have some stains and the water in the bath tub took a bit to drain. One of the elevators wasn’t working but taking the stairs as needed was no problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In town for an event Downtown

The bed was so comfortable, and the room was very very spacious. The two women at the front desk, I wish I had received their names, were both so incredibly nice. The location is good and has plenty of parking. The breakfast area had a little something for everyone. Only downside was the pool. I came in a day early for an event, hoping to just lay by the pool all day, but there are only four chairs and they have metal edges. They only give you one very small bath towel to check out and I couldn’t cover enough of the chair to get comfortable and not burn myself on the chair. That was disappointing only because I had planned on spending time there relaxing. Oh and the view from room 216 is of a concrete ball. Other than that, I would definitely stay here again. (next time I would just bring my own pool towel)
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in downtown. Actually has parking included.
Stayed 1 night in Aug 2025

6/10 Okay

VONDA, PEACH SPRINGS

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sign said elevator was worked on but rode rough. Scary actually.
Stayed 1 night in Jul 2025

6/10 Okay

ron l

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Have stayed at this property four years in a row wow we contend the martial arts world championships my son who is an adult was stopped at the front desk asking if he was there because he had a room or he was homeless trying to take a vantage of their hotel we have stayed there four years in a row and never had a problem this was embarrassing since there was about 50 people in the lobby who were all other martial artists that they stopped my son singled him out and asked him if he was one of the many homeless people living around the hotel Very embarrassing for him
Stayed 7 nights in Jul 2025

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service
This is a great property for a big family, the hotel is very comfortable. We went for a taekwondo tournament, hotel is 12 minute walk from convention center but the hotel offers shuttle that takes you and brings you back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Chae Field...plus no parking fees and free breakfast!
Stayed 2 nights in Jul 2025

6/10 Okay

Kayla

Disliked: Cleanliness, property conditions & facilities
The drains in sink and bath tub were not functioning the way they are intended to work. Staff is nice but all follow different rules(one person will let you cash in money for quarters for laundry, but the other person would say no. Bathroom was dirty in every area. Would not stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

gilberto

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service. A1
Stayed 4 nights in Jul 2025

10/10 Excellent

cruz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. Will definitely be back.
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

6/10 Okay

Dexter

Stayed 4 nights in Jul 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall A++

We have been staying at this hotel for many years as it is our go to when we come up from Tucson for Cubs/ Diamondback games each year. Rooms are clean and comfortable. Reservation requests are accommodated. The breakfast buffet is always well stocked and great quality! All staff are welcoming, friendly, and have excellent customer service skills. The pool and gym are good quality as well. They also offer shuttle service to the park, which is wonderful during the summer. Take it to the park and cooler to walk back at night. The area downtown has wonderful attractions and good food that are within walking distance.
Stayed 1 night in Mar 2025

6/10 Okay

Dwayne

Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very nice and offered shuttle services. Overall this was an amazing experience.
Stayed 4 nights in Jul 2025