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Springhill Suites By Marriott Phoenix Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Phoenix Downtown

Exterior
Outdoor pool
Free daily buffet breakfast
Lobby
Premium bedding, desk, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
802 E Van Buren St, Phoenix, AZ, 85006
  • Place, Phoenix Convention Center
    ‪5 min walk‬
  • Place, Chase Field
    ‪7 min walk‬
  • Place, Mortgage Matchup Center
    ‪14 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, Multiple Beds

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds

9.4 out of 10
Exceptional
(132 reviews)
  • 39 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Hearing Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(65 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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About this property

Springhill Suites By Marriott Phoenix Downtown

Hotel with free breakfast, near Chase Field
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Springhill Suites By Marriott Phoenix Downtown offers 121 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The free breakfast at Springhill Suites By Marriott Phoenix Downtown gets high marks from our customers. During your stay, you're just a quick walk from Heritage Square. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Phoenix Convention Center and Chase Field
  • Free airport shuttle service
Springhill Suites By Marriott Phoenix Downtown offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Springhill Suites By Marriott Phoenix Downtown also features coffee/tea in a common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Phoenix hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 6:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Springhill Suites By Marriott Phoenix Downtown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Springhill Suites By Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 779 out of 1079 reviews
Rating 8 - Good. 195 out of 1079 reviews
Rating 6 - Okay. 63 out of 1079 reviews
Rating 4 - Poor. 24 out of 1079 reviews
Rating 2 - Terrible. 18 out of 1079 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facilities, friendly staff, comfortable room and bed. If I’m in the area will definitely stay again!
Stayed 2 nights in Sep 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice, the breakfast was very good, there are many transportation options from the hotel (scooters right outside or Waymo easy to catch), the area around is walkable too! Lots of dining options nearby, we tried Blanco Cocina and Cantina (SO GOOD), and the Chase field is super close ! There's an ice machine near each entrance and water to fill bottles, and we got to enjoy the coffee bar on the days we had to head out before the breakfast buffet was open. My only issue was, I didn't think the bed was super comfortable, just very firm. But some people enjoy that! Additionally, they were down to one elevator, which wasn't really an issue, unless it was during peak use time, like after breakfast , around dinner. Overall though, no issues, the staff was very friendly and we enjoyed our stay !
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was nice and large. Bathroom a bit outdated, the tub faucet leaked a bit. Bed was comfortable. Really liked the pillows!
Stayed 2 nights in Sep 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Michelle

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!

This was the worst hotel for an overall experience. From the inattentive front desk, the smell in the room of wet dog, the mold in the shower and finally the lies the front desk said regarding the wrong size room our reservation was for.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin G

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved our stay as a family. We would recommend this place it met our standards and more!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very solid hotel. Clean. Friendly staff. Confortable beds. Good WiFi.
Stayed 3 nights in Sep 2025

8/10 Good

Juli

Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy walk to Chase Field and free onsite parking
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

4/10 Poor

Katrina

Stayed 2 nights in Sep 2025

4/10 Poor

William, Bolivar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient to airport. One elevator out of service. Printer in business center out of service. Overall appearance (exterior AND interior) grubby and worn. Strong smell of chemical deodorant. No option for bagged early breakfast. Overall NOT up to Marriott standards.
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property close to light rail and downtown PHX. The staff was polite and informative of the detail of the hotel. Breakfast was excellent with plenty of options.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that you could walk to places & that it was quiet when sleeping. Liked the breakfast every morning that was offered.
Stayed 3 nights in Sep 2025

10/10 Excellent

Arreana

Stayed 1 night in Sep 2025

10/10 Excellent

Diahann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. I was in town for an International Church Women’s Convention. Evidently many people who didn’t stay at the high end hotels chose to stay at Springhill as well. The staff handled the crowd very well especially at breakfast time and with the free transport shuttle since so many of us had to go to the convention center about the same time of day and evening. I had a very pleasant stay.
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in downtown Phoenix

Hotel is clean and very quiet. Free parking is appreciated! Close to everything in downtown Phoenix.
Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joaquín Daniel

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Stayed 1 night in Sep 2025

6/10 Okay

Sharnel

Business traveller
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great place, great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Xander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service was an unexpected accommodation that i utilized more than once. Staff was very helpful. Was a lovely stay :)
Stayed 2 nights in Aug 2025