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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Outdoor pool
Free daily continental breakfast
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪5 min drive‬
  • Place, Chase Field
    ‪5 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(267 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free breakfast, 6-minute walk to Celebrity Theater
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a multilingual staff, and a vending machine
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Reviews

SureStay Hotel by Best Western Phoenix Airport Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 710 out of 1279 reviews
Rating 8 - Good. 323 out of 1279 reviews
Rating 6 - Okay. 121 out of 1279 reviews
Rating 4 - Poor. 46 out of 1279 reviews
Rating 2 - Terrible. 79 out of 1279 reviews

Reviews

8/10 Good

Amelia

Liked: Cleanliness, property conditions & facilities, room comfort
Was a really nice hotel, service was good but they kept forgetting to stock the TP. Other than that it was a very nice stay and the location wasn’t the best, but it was convenient where we needed to be
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Travelled with family and small children
Liked: Amenities
Comfortable bed, nice clean pool
Stayed 1 night in Aug 2025

10/10 Excellent

Umaru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and affordable
Stayed 1 night in Aug 2025

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked online for proximity to airport & price. Expecting hotel - looked more like motel. But staff great & room excellent in appearance & amenities. Served our purpose perfectly and shuttle to airport was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly and the room was very clean and quiet
Stayed 1 night in Aug 2025

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and close to the airport. The area is a little shady and nothing around.
Stayed 1 night in Aug 2025

2/10 Terrible

Jonathon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. Incompetent staff. Poor customer service
Stayed 1 night in May 2025

8/10 Good

Lucas

Liked: Cleanliness, property conditions & facilities
Housekeeping knocked on my door several times before I had checked out. I didn't checkout late.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not tried ordering food but I think food options is good. Confortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Raimi

Liked: Cleanliness, staff & service, property conditions & facilities
cleaness
Stayed 1 night in Aug 2025

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overall very pleased with the hotel. The room was spacious and well equipped. Sorry close to PHX airport with shuttle available. It was a little noisy being on the bottom floor, you could hear the guests above walking around there room and such. A little bit older of a property but still nice. The pool area looked very nice and inviting, but we didn't have the to enjoy it. They also have a buffet breakfast in the mornings which we also didn't have the opportunity to try. I would definitely stay here again while passing thru Phoenix.
Stayed 1 night in Aug 2025

10/10 Excellent

Jajaira

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt comfortable without any issues, except that the sheets were a bit stained and my skin started to itch
Stayed 1 night in Aug 2025

10/10 Excellent

Ottilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first we were hesitant with the location of this hotel. It is not the best neighborhood but once we checked in, we were pleasantly surprised. The hotel has been completely renovated. It is freshly painted, new flooring, furniture and well maintained. It was nice and close to the airport so for anyone needing a night or two, it was perfect.
Stayed 1 night in Jul 2025

4/10 Poor

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Chime paid and booked my room. However, Chime VISA credit card was refused when checking in. Needed for incidentals…. They claim they have to have a bank that uses a building. Never heard this nonsense before and I stay at hotels monthly. Bad business
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay for the low price! Staff was friendly! Shower was fairly new. Breakfast was decent. Would come back again. It is just simple enough to enjoy for short term stay or for work.
Stayed 1 night in Aug 2025

10/10 Excellent

Lan-Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a night. Convenient shuttle service.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne, Cambria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Icomfortably
Stayed 1 night in Aug 2025

10/10 Excellent

Maria D

Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

toni

Best in Arizona
Stayed 1 night in Aug 2025

10/10 Excellent

Fausto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised!

Big and clean room. Newer and working amenities. Very Clean and comfortable... and a great price! Found my new stay for all my next business trips to Phoenix
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable bed. Bathroom was clean and spacious. I would say there again. Price was good
Stayed 1 night in Jul 2025