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Surestay by Best Western Phoenix Airport near Downtown

2.5 star property

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Photo gallery for Surestay by Best Western Phoenix Airport near Downtown

Lobby
Outdoor pool
Free daily continental breakfast
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(101 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(320 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Surestay by Best Western Phoenix Airport near Downtown

Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite.
Surestay by Best Western Phoenix Airport near Downtown offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they enjoy the free breakfast at Surestay by Best Western Phoenix Airport near Downtown. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a multilingual staff, and a vending machine
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Surestay by Best Western Phoenix Airport near Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Surestay by Best Western Phoenix Airport near Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Surestay by Best Western Phoenix Airport near Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1008 out of 1895 reviews
Rating 8 - Good. 476 out of 1895 reviews
Rating 6 - Okay. 211 out of 1895 reviews
Rating 4 - Poor. 79 out of 1895 reviews
Rating 2 - Terrible. 121 out of 1895 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Josue

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Terrible location. In the center of a highly homeless populated area. The beds are cheap, and for some reason they give you these small squares pillows, along with one regular sized pillow....weird. The room was clean, wifi was not terrible, TV was fine, and the staff was good. I would not stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, all wonderful. Very helpful and courteous with us unexpectedly needing another nights stay.
Stayed 1 night in Dec 2025

8/10 Good

Imoh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s more of a motel style than hotel and has two floors with no elevator. The room I stayed in on the first floor was modern and bed was comfortable. Recommend for 1-2 night stay especially if traveling
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was wonderful, comfy bed, very clean. There is no door in the washroom. My granddaughter was still sleeping and it was difficult getting ready for bed without waking her. You should hang a blackout curtain so I guest can get dressed, while the other sleeps
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 3 nights in Dec 2025

10/10 Excellent

richard, MAPLE VALLEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok
Stayed 1 night in Dec 2025

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Connor

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

8/10 Good

Steve

Room was newly renovated, clean and comfortable. Only complaint was that I was told on the third day of our four day stay that we’d have a full Cleaning of our room. No beds were made or replacements coffee. Just emptied trash cans and towels.
Stayed 4 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff. Easy process.
Stayed 1 night in Dec 2025

8/10 Good

Erika

Stayed 1 night in Dec 2025

6/10 Okay

Connie

Travelled with partner
We were unable to stay due to our flight cancellation (due to weather). The hotel policy did not account for last minute cancellations out of our control. Disappointing.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff went out of their way to help and were very kind.
Stayed 3 nights in Dec 2025

8/10 Good

Justin

Stayed 1 night in Dec 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was a nice clean room. The shuttle to airport was on time and had a very nice driver. Check in and out was very easy
Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Stayed 2 nights in Aug 2025

10/10 Excellent

gil

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was very clean, staff was ver friendly and courteous. Felt very secure in the parking lot area and in the room
Stayed 2 nights in Dec 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities
The room was modern and spotless. The bed and pillows were comfortable. The hotel is located in a rougher area, but I felt safe and comfortable on the property. Very thankful for a nice place to rest after a long travel day.
Stayed 1 night in Dec 2025

10/10 Excellent

Elochukwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms smelled good and was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and ckean.
Stayed 1 night in Dec 2025