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SureStay Hotel by Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Phoenix Airport

Outdoor pool
Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪5 min walk‬
  • Place, Ballet Arizona
    ‪9 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(91 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(292 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Phoenix Airport

Hotel with free parking, 6-minute walk to Celebrity Theater
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they enjoy the free breakfast at SureStay Hotel by Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a multilingual staff, and a vending machine
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay Hotel by Best Western Phoenix Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay Hotel by Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 921 out of 1696 reviews
Rating 8 - Good. 428 out of 1696 reviews
Rating 6 - Okay. 173 out of 1696 reviews
Rating 4 - Poor. 66 out of 1696 reviews
Rating 2 - Terrible. 108 out of 1696 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms are clean and spacious. However we were on the lower level and had a very loud walker above us. That was unfortunate. Other than that room was as expected.
Stayed 1 night in Nov 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Nov 2025

6/10 Okay

Kaydence

Liked: Staff & service
Disliked: Cleanliness
Housekeeping wasn’t that good
Stayed 4 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

Janet

Stayed 2 nights in Nov 2025

4/10 Poor

Jennifer, Fernie

Stayed 1 night in Nov 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the room was great accommodations from the bed to the shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and check-in was efficient, Answered all my questions promptly. The breakfast provided was fine for a continental breakfast, essentials there, bananas, clementines, yogurt, toast, cereal, bagels, butter, cream cheese, etc. Overall, clean affordable room with transport to and from the airport. I will be staying here again if needed.
Stayed 1 night in Nov 2025

10/10 Excellent

Shahriar

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was good continental style. Facilities were clean. Staff pleasant, inviting and helpful. Good value. Pleasant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

SCOTT, SALEM

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025

8/10 Good

Bruce

Liked: Cleanliness, amenities
Yes it was.
Stayed 1 night in Nov 2025

2/10 Terrible

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was large, very clean and the property was well lit at night - perfect for a short stay and close to the airport
Stayed 1 night in Nov 2025

10/10 Excellent

Jaime

Stayed 1 night in Sep 2025

8/10 Good

Neva

Liked: Cleanliness, amenities, property conditions & facilities
Desk clerk was nice and helpful. The room was clean and smelled nice, there were a few hairs in the shower, but otherwise the room was great. The TV sound didn’t work on certain channels, it happened to be the channels I wanted to watch, which sucked.
Stayed 1 night in Nov 2025

8/10 Good

Philip, Flagstaff

Stayed 1 night in Nov 2025

4/10 Poor

Shelbie

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The room was clean but the walls are paper thin we heard everything all night. Around 2 am there was a man yelling in the parking lot that scared us all awake and we could here everything in the rooms around us and above us
Stayed 1 night in Nov 2025

6/10 Okay

Ricardo

Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean. Had a fridge & microwave. Nice large TV. CJ front desk was great. Friendly and personable
Stayed 2 nights in Nov 2025

2/10 Terrible

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities
Area not safe
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
Ok as basic one night stay. Room lighting poor .Hot breakfast would improve the experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025