23 Mar 2024 by Guest Relations Management
Dear Jeanelie, We appreciate you taking the time to share your experience with us. We're glad to hear that our hotel's proximity to the airport was convenient for you. However, we're truly sorry to learn that the rest of your stay did not meet your expectations. Your feedback is invaluable to us, and please rest assured that we have already spoken with our housekeeping team to address any issues that may have impacted your comfort during your visit. We strive to provide exceptional service and accommodations to all our guests, and we regret any shortcomings you experienced. Your satisfaction is our top priority, and we hope to have the opportunity to exceed your expectations on a future visit.
20 Aug 2022 by Manager
Hello Willi,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!