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SureStay By Best Western Phoenix Airport

2.5 star property

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Photo gallery for SureStay By Best Western Phoenix Airport

Lobby
Exterior
Free daily continental breakfast
Property amenity
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3037 E Van Buren St, Phoenix, AZ, 85008
  • Place, Celebrity Theater
    ‪7 min walk‬
  • Place, Ballet Arizona
    ‪12 min walk‬
  • Place, El Zaribah Shriners Auditorium
    ‪4 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(106 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(344 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

SureStay By Best Western Phoenix Airport

Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a TV in a common area, RV/bus/truck parking, and multilingual staff assistance are onsite.
SureStay By Best Western Phoenix Airport offers 95 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they enjoy the free breakfast at SureStay By Best Western Phoenix Airport. During your stay, you're just a quick walk from Celebrity Theater. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a multilingual staff, and a vending machine
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Just a 1-minute drive from Celebrity Theater and 6 minutes from Mortgage Matchup Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay By Best Western Phoenix Airport. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Phoenix hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Secured extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 15 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
SureStay By Best Western Phoenix Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

SureStay By Best Western Phoenix Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1088 out of 2081 reviews
Rating 8 - Good. 531 out of 2081 reviews
Rating 6 - Okay. 235 out of 2081 reviews
Rating 4 - Poor. 90 out of 2081 reviews
Rating 2 - Terrible. 137 out of 2081 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

MICHELE

Disliked: Cleanliness, property conditions & facilities
We did not stay in this room. The entire facility was filthy!! There were a ton of homeless ppl in the parking lot, there were ppl smoking drugs in the parking lot. It is in a bad part of town and as a female I did not feel safe staying there!! This should not be on your app as a place to stay!!
Stayed 1 night in Feb 2026

4/10 Poor

Mariam

Stayed 1 night in Feb 2026

10/10 Excellent

Amelia

Stayed 1 night in Oct 2025

6/10 Okay

kris

Travelled with family
Liked: Cleanliness
The room was clean and had what we need. But it felt cheap. The shuttle service to the airport was great. Breakfast was adequate. The area around the hotel was sketchy.
Stayed 1 night in Feb 2026

10/10 Excellent

Mariana Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and room was clean and very comfortable.
Stayed 1 night in Feb 2026

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was so easy, and the young lady working was super helpful. The hotel was spotless, and we would recommend it to anyone!
Stayed 1 night in Feb 2026

8/10 Good

Kimiko

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed during the off-season, so it was very quiet and comfortable. The property was clean, and housekeeping was clearly very well maintained. Overall, a very pleasant stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Ronald, Loudon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable room.
Stayed 1 night in Feb 2026

6/10 Okay

Carol

Liked: Cleanliness
Disliked: Amenities
It was your basic room. Nothing special
Stayed 1 night in Jan 2026

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities
My daughter and I pulled in to the parking lot and were scared. There were homeless people living under tarps on the corner. There were very scary looking people in the parking lot and it looked as if they were dealing drugs. We were scared to even get out of the car. We left and stayed elsewhere. The hotel would not refund my money. I do not recommend this hotel. It is very unsafe
Stayed 1 night in Feb 2026

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great value close to the airport very clean!
Stayed 1 night in Feb 2026

10/10 Excellent

Wendy

Stayed 1 night in Jan 2026

6/10 Okay

James

Travelled with partner
Liked: Cleanliness
The staff is very nice and the rooms are large and clean. The breakfast was mediocre
Stayed 1 night in Feb 2026

6/10 Okay

Amber

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and ok. Area is sketchy. There is nothing around and it wasn’t only our impression it wasn’t safe, we were told by multiple people. We had to order food and there were only two places to choose from. Asian or Italian, which was fine. We ordered Italian, but we couldn’t pay online by credit card because it would not accept our Canadian address as the cardholder. You could not change the country, it would only take States not provinces. So we clicked to pay cash, and had an extra 4$ “cash handling “ fee. I find that outrageous. Hotel staff were nice. Breakfast was bad. If Empty Carbs, sugar and Unripe bananas are your jam, this is the place for you. Donuts, white bread, sugar cereal. Not much.
White carb breakfast.
For some weird reason you get only half size pillows
Stayed 1 night in Jan 2026

6/10 Okay

Karl, Villa Rica

Liked: Cleanliness, property conditions & facilities
It was adequate. Nothing bad.
Stayed 1 night in Jan 2026

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was nicer than expected. Bed makes lots of noise with little movement but other than that the room was great. Very friendly staff, the two gentleman that checked us in could not be more helpful!
Stayed 1 night in Feb 2026

10/10 Excellent

Mandeep

Stayed 1 night in Feb 2026

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room, friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms, quick check in process,
Stayed 1 night in Jan 2026

8/10 Good

vincent

Liked: Cleanliness, staff & service, amenities
Room very clean, staff great
Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Stayed 3 nights in Jan 2026

8/10 Good

Claudia, Roseburg

Liked: Cleanliness, amenities, property conditions & facilities
The
Stayed 1 night in Feb 2026

4/10 Poor

David

Stayed 1 night in Jan 2026

8/10 Good

Brad

Very clean and close to airport
Stayed 1 night in Jan 2026