Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Free daily buffet breakfast
Exterior
Sports facility
In-room safe, desk, laptop workspace, blackout curtains
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • Place, SanTan Village Marketplace
    ‪14 min walk‬
  • Place, SanTan Village
    ‪14 min walk‬
  • Place, AZ Ice
    ‪19 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪29 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(62 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Gilbert

Suburban hotel with a 24-hour fitness center, near SanTan Village
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Gilbert. During your stay, you're just a quick walk from Topgolf. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, locker space, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from SanTan Village and 12 minutes from Superstition Springs Center
  • Cats and dogs welcome for a fee
Tru by Hilton Gilbert offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. An arcade/game room, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Gilbert. Free self parking is available.

This Gilbert hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Cadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We walk in and we were joyfully greeted by Nate. The front desk was busy checking in other but he made sure to let us know we were seen and that they would be with us shortly. The room is perfect for our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, staff were very pleasant and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rédy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy room. Easy check in/out. Staff really nice. Breakfast left a lot to be desired as the choices were VERY minimal but otherwise, enjoyed my stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Stayed 1 night in Oct 2025

8/10 Good

Wyatt

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The night worker Nate was great and very helpful getting my resumes printed for my interview the next day.
Stayed 1 night in Oct 2025

10/10 Excellent

Belen

Stayed 1 night in Sep 2025

2/10 Terrible

Roycen

Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Good location, walking distance to restaurants and shopping.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheena

Stayed 1 night in Sep 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Angelica

Stayed 1 night in Sep 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and kind!
Stayed 3 nights in Oct 2025

10/10 Excellent

Esther

Great location and priced great
Stayed 1 night in Sep 2025

10/10 Excellent

William and Marcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful check-in experience with Nate! He delivered the best customer service I have experienced in a long time. He welcomed our family, made sure the room was up to expectations & even offered a ‘to go’ bag of breakfast since our son was leaving early in the morning for a sports tourney before breakfast started at 7am. Highly recommend, we will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

esther

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always welcoming, area and toom was clean. Easy parking and everything was nearby.
Stayed 1 night in Jul 2025

4/10 Poor

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely noisy at night time. And it was coming from the different floors. I was on the third floor.
Stayed 2 nights in Sep 2025

4/10 Poor

Jessica

Stayed 1 night in Oct 2025

8/10 Good

LUCY

Liked: Cleanliness, staff & service, property conditions & facilities
Need to improve the mattress and pillows
Stayed 2 nights in Oct 2025