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Tru by Hilton Gilbert

2.5 star property

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Photo gallery for Tru by Hilton Gilbert

Check-in at our welcoming reception area, where friendly staff are available to assist with your stay.
Two single beds with white bedding and headboards, set against a backdrop of dark wood and blue walls.
Relax in a spacious room with a seating area, workspace, and cozy nook.
Relax in a stylish lounge area with sofas, chairs, and a pool table, surrounded by a vibrant mural and large windows offering a view of the surroundings.
Relax in our lounge area with a pool table, comfortable seating, and large windows offering views of the outdoors.

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1950 S Santan Village Parkway, Gilbert, AZ, 85295
  • SanTan Village
    ‪14 min walk‬
  • Gilbert Arizona Temple
    ‪4 min drive‬
  • Chandler Fashion Center
    ‪15 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪31 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(54 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(18 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(82 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Located near a major highway, this hotel offers easy access to the surrounding urban area.

Hyatt Place Gilbert

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1016)
The price is €94
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Hyatt Place Gilbert

About this property

Tru by Hilton Gilbert

Suburban hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Tru by Hilton Gilbert offers 98 air-conditioned accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

This Gilbert hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Gilbert. During your stay, you're just a quick walk from Topgolf. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, locker space, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from SanTan Village and 12 minutes from Superstition Springs Center
  • Cats and dogs welcome for a fee
Tru by Hilton Gilbert offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. An arcade/game room, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Gilbert. Free self parking is available.

This Gilbert hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Gilbert Property
Tru Hilton Gilbert Hotel
Tru Hilton Gilbert
Hotel Tru by Hilton Gilbert Gilbert
Gilbert Tru by Hilton Gilbert Hotel
Hotel Tru by Hilton Gilbert
Tru by Hilton Gilbert Gilbert
Tru Hilton Hotel
Tru Hilton
Tru by Hilton Gilbert Hotel
Tru by Hilton Gilbert Gilbert
Tru by Hilton Gilbert Hotel Gilbert

Tru by Hilton Gilbert Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1013 reviews
Rating 8 - Good. 223 out of 1013 reviews
Rating 6 - Okay. 73 out of 1013 reviews
Rating 4 - Poor. 26 out of 1013 reviews
Rating 2 - Terrible. 34 out of 1013 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tilcrystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was great, but didn't like the mattress. Wasn't that great. But over all a great place.
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel Mal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Stay Was Comfortable And Excellent 👌

Stayed 2 nights in Apr 2025

10/10 Excellent

Neil Patrick, Downers Grove

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Apr 2025

6/10 Okay

Harry

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Yancey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Disliked: Staff & service, room comfort

Never Again

The front desk worker started banging on my door at 11 pm and tried opening it. When I got to the door and asked “who’s there?” he covered the peephole and just told me he needed some identification verification. Turns out they overbooked and tried giving my room to another customer. Didn’t sleep after this as this whole thing was jarring and confusing.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica, Flagstaff

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at Tru
Stayed 1 night in Apr 2025

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice stay at tru.
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisseth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice, the property so beautiful and modern, very clean and the breakfast so delicious.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuzef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay with kids. Clean rooms, entertainment area downstairs, nice gym and decent breakfast. Staff super helpful and very friendly!
Stayed 2 nights in Apr 2025

10/10 Excellent

Swupnil

Stayed 2 nights in Apr 2025

10/10 Excellent

LUNGALA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHORT BUSINESS TRIP IN GILBERT AZ

GREAT STAY AT THIS LOCATION! THANKS DOTTIE FOR YOUR VERY KIND AND PROFESSIONAL HOSPITALITY. KEEP UP THE GREAT WORK!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Britta

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

10/10 Excellent

Harley, Yuma

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at another Tru property and it was refreashing to see that the properties uphild tge same standards.
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff.
Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
First I want to thank Ms. Rachel at the front desk. I mistakenly booked for the wrong dates and she went above to try and help me, and I was able to get it fixed. If I had one complaint is was that our door to our room was extremely hard to get opened it looked like it was previoisly broke. And not fixed correctly. And also our bathroom door had the same issue. But other then that great area great breakfast nice people and very clean. The Lady incharge of the breakfast was very nice and kept everything organized and clean.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brian

Stayed 1 night in Mar 2025