Crowne Plaza Phu Quoc Starbay by IHG

5.0 star property

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Photo gallery for Crowne Plaza Phu Quoc Starbay by IHG

Grand Suite, 1 Bedroom (Oceanfront View)
2 outdoor pools, pool umbrellas, pool loungers
2 Twin Premium Oceanfront
Premium bedding, memory-foam beds, minibar, individually decorated
Grand Suite, 1 Bedroom (Oceanfront View)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included

Explore the area

View in a map
KHU DU LICH BAI DAI, GANH DAU COMMUNE, Phu Quoc, An Giang
  • Place, Shophouse Grand World
    ‪10 min walk‬
  • Place, Corona Casino
    ‪6 min drive‬
  • Place, VinWonders Phu Quoc
    ‪8 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪60 min drive‬

Room options

1 King Standard Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

1 King Premium Oceanfront

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

1 King Premium

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

1 King Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

2 Twin Standard Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

2 Twin Premium Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

2 Twin Premium Oceanfront

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Villa, 1 Bedroom (Seafront)

  • Beach view
  • 193 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

1 Bedroom Villa

  • Beach view
  • 177 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

2 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 200 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Villa, 2 Bedrooms (Seafront)

  • Sea view
  • 411 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed (Oceanfront View)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Suite, 1 Bedroom (Oceanfront View)

  • Ocean view
  • 136 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

1 King Premium Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

2 Twin Premium

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Crowne Plaza Phu Quoc Starbay by IHG

Catch some rays on Crowne Plaza Phu Quoc Starbay by IHG's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Crowne Plaza Phu Quoc Starbay by IHG offers 308 air-conditioned accommodations with indoor private hot tubs and fireplaces. Rooms open to balconies or patios. These individually decorated and furnished accommodations include dining tables. Memory foam beds feature premium bedding. A pillow menu is available. 45-inch LCD televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Phu Quoc Starbay by IHG. During your stay, you'll be close to Shophouse Grand World. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a beach bar, and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a 24-hour gym, and volleyball
  • 7 minutes by car from Vinpearl Golf Phu Quoc and 8 minutes from Corona Casino
  • Free airport shuttle service
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At Crowne Plaza Phu Quoc Starbay by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking is available.

This 5-star Phu Quoc hotel is smoke free.

Guests are served free on-the-go breakfast daily.
Horizons - Onsite lobby lounge.
Amber Sands - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:30 AM to 8:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Amber Sands
  • Horizons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach club
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,478 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Telescope
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Phu Quoc Starbay by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 66.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Phu Quoc Starbay by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Starbay
Crowne Plaza Phu Quoc Starbay
Crowne Plaza Phu Quoc Starbay by IHG Hotel
Crowne Plaza Phu Quoc Starbay an IHG Hotel
Crowne Plaza Phu Quoc Starbay by IHG Phu Quoc
Crowne Plaza Phu Quoc Starbay by IHG Hotel Phu Quoc

Crowne Plaza Phu Quoc Starbay by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 211 reviews
Rating 8 - Good. 40 out of 211 reviews
Rating 6 - Okay. 18 out of 211 reviews
Rating 4 - Poor. 2 out of 211 reviews
Rating 2 - Terrible. 6 out of 211 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leakana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chi Wai Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything good and environment relaxed Yet only have one restaurant, food choices are limited.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Resort and staff were both really nice, and the free breakfast was incredible. The restaurants at the resort are very pricey, but you can easily find other options at the nearby Grand World or in the city.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ngai Yee

WE HAD A PLEASURE STAYS IN CROWNE PLAZA.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room, perfect breakfast, very friendly staff and finally gorgeous beach.
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was exceptional
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely resort with a nice swimming pool and a beautiful beach. We stayed in a two-bed room, which was spacious and well furnished. The balcony chairs were very comfortable and made the sea view even more enjoyable. Breakfast was good, and the dining area offered plenty of seating options. The staff were friendly and helpful throughout our stay. The only issue that affected our comfort was the air conditioning in the room — even on the lowest fan setting, the airflow was still too strong and couldn’t be adjusted to a gentler level. Thanks for everyone’s hard work!
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and the hotel
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Erdenebileg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Chehao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, fair price. love their Vietnam coffee and cocktails
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly staff, wonderful beach but in a quiet location, not very accessible to town and shops.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

elei

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great to Vinwonders, Safari, Grand world. Clean, comfortable, good staff, good beach and swimming pool.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Shuk Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice during breakfast. Staff were courteous and helpful. Excellent facilities. Lots to do during rainy days.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Good place to stay with family. Close to the beach.
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Phan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, staff were friendly. We had a room overlooking the pool which was very nice. The spa facilities was great. Location was a bit further out from the main township of Phu Quoc, however if you wanted to just relax this is the place to be.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious resort

Spacious resort hotel with large, suite style bedrooms. Excellent breakfast.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room and also the pool side.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying there. Airport shuttle service fully appreciated. Require significantly more adult oriented activities on site. Breakfast buffet superb.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Pelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Breakfast

Great hotel on a great island, we was a family of four and didn’t spend much time at the hotel since we wanted to discover as much of the the local culture as possible. The hotel breakfast and the beach was really good. Great room service and friendly staff all around.
Stayed 10 nights in Dec 2023
Verified

10/10 Excellent

Shiv Subramanian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property combined with Fantastic Service. We thoroughly enjoyed our stay there. Facilities were good and only surpassed by the excellent service we received from their staff. Gladly return to this Hotel for another vacation, soon! !
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

SI YONG

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are really kind and all brand new facilities.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

HANGYEOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service was perfect. It was kind, pleasant, beautiful and convenient. Thank you so much for giving me such wonderful memories.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Kai Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Mark Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel amazing friendly service, clean rooms, well appointed, and excellent resort landscaping and perfectly kept grounds. Excellent breakfast selection. Beach needs to be kept cleaner, whilst was quite well maintained directly in front of the property close surroundings were very polluted and lots of piles of rubbish. I understand that’s not within the direct control of the resort though it needs to be addressed if your trying to attract tourists. There was some ongoing cleaning being done on the beach so obviously some efforts are being made which are positive.
Stayed 5 nights in Oct 2025