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JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property

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Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

3 outdoor pools, open 6:30 AM to 6:30 PM, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; French cuisine
Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)
House, Multiple Bedrooms, Non Smoking | Beach/ocean view
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking included

Explore the area

View in a map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang
  • Place, Khem Beach
    ‪5 min walk‬
  • Place, Sao Beach
  • Place, An Thoi Cable Car Station
    ‪7 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Balcony)

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Balcony)

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Balcony)

  • 90 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

  • 400 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 53 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • 53 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for House, Multiple Bedrooms, Non Smoking

House, Multiple Bedrooms, Non Smoking

House, Multiple Bedrooms, Non Smoking

  • 1300 sq m
  • 7 bedrooms
  • Sea view
  • Sleeps 9
  • 7 Double Beds

Similar properties

Exterior
InterContinental Phu Quoc Long Beach Resort by IHG
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 398 reviews
The price is €229
includes taxes & fees
9 Nov - 10 Nov
InterContinental Phu Quoc Long Beach Resort by IHG

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

Luxury resort with 4 restaurants and 3 outdoor pools
Catch some rays on JW Marriott Phu Quoc Emerald Bay Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available on request.
JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

A private beach and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.
During your stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa, you're just a quick walk from Khem Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine with garden views at Pink Pearl, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages at the spa
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach, a 24-hour gym, and a steam room
  • 8 minutes by foot from Khem Beach and a 3-minute drive from Phu Quoc Prison
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At JW Marriott Phu Quoc Emerald Bay Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking is available.

This 5-star Phu Quoc resort is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Pink Pearl - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Tempus Fugit - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Red Rum - This beach restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
French & Co - This delicatessen specializes in French cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
Department of Chemistry B - Overlooking the ocean and pool, this cocktail bar specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Department of Chemistry B
  • French & Co
  • Pink Pearl
  • Red Rum
  • Tempus Fugit

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (7,406 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1350000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Reviews

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 236 out of 287 reviews
Rating 8 - Good. 36 out of 287 reviews
Rating 6 - Okay. 7 out of 287 reviews
Rating 4 - Poor. 5 out of 287 reviews
Rating 2 - Terrible. 3 out of 287 reviews

Reviews

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Beautiful villa! Our butlers David, Son, Di and Joy were so attentive to our visit. They were all so kind and helpful and made the stay a remarkable one. Would most definitely come back! Very pleasant and relaxing!
Stayed 4 nights in Jul 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wonderful time here. Service staffs awesome. Will come back
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan Chun Man

Stayed 3 nights in Jul 2025

10/10 Excellent

Mimi

Stayed 4 nights in Jul 2025

10/10 Excellent

Winnie

Stayed 2 nights in Jul 2025

10/10 Excellent

Lien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff services that we have experienced in all of the resorts that we have been with. The most outstanding staff would include Guest Relations Team & dining chef who went beyond their call of duty to make us felt so welcome and valued our presence. The care that they took made our stay at the resort so wonderful. Thanks so much Marriott
Stayed 2 nights in Jun 2025

10/10 Excellent

HAOYI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dang

Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing beach and customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderfully peaceful hotel and a quiet private location
Stayed 4 nights in Apr 2025

2/10 Terrible

Wolfgang

Stayed 4 nights in Apr 2025

10/10 Excellent

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super fancy resort with high end quality of services as well as the aesthetics if the architectures around the resort. Staffs were friendly and hospitable. Thai curry dish ordered at Fugit restaurant was sub oar, lacks a bit of real Thai curry experience and flavor. The pools are nice and spacious and the resort is kept very clean and private. Beautiful private beach with white sands
Stayed 1 night in Mar 2025

10/10 Excellent

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

The beach, the historic university theme
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reaort for relaxing

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Casey

Stayed 7 nights in Feb 2025

10/10 Excellent

Eun Seok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Man Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Joana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A flawless stay for three nights

It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Clarissa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Stayed 6 nights in Dec 2024

10/10 Excellent

YULIYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024