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Premier Residences Phu Quoc Emerald Bay Managed by Accor

5.0 star property

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Photo gallery for Premier Residences Phu Quoc Emerald Bay Managed by Accor

A hotel complex with multiple buildings, a central courtyard, and a swimming pool.
Creator video - submitted by ezhuk
A resort pool area with a clear view of the ocean, lounge chairs, and palm trees.
An aerial view of a beach with dense palm trees and a sandy shore.
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Kem Beach, An Thoi, Phu Quoc, An Giang, 920000
  • Place, Khem Beach
    ‪2 min walk‬
  • Place, Phu Quoc Prison
    ‪6 min drive‬
  • Place, Sao Beach
    ‪16 min drive‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, 2 Bedrooms, Private Pool

Penthouse, 2 Bedrooms, Private Pool

Penthouse, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Suite, Balcony (2 King Bed)

A modern hotel room with a bed, a TV, a bedside table, a sofa, and a view of the outdoors.

Superior Suite, Balcony (2 King Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 8
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Suite, Balcony (1 King Bed)

A hotel room with a bed, a TV mounted on the wall, a sofa, a round coffee table, and a view of the sea.

Superior Suite, Balcony (1 King Bed)

  • City view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Balcony

A modern hotel room with a large bed, a sofa, a dining table, and a view of the landscape.

Standard Room, 2 Single Beds, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms

A modern hotel room with a large bed, a desk with a chair, a bookshelf, and a large window with a view of the sea.

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the ocean.

Apartment, 2 Bedrooms

  • City view
  • 80 sq m
  • Sleeps 8
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Catch some rays on Premier Residences Phu Quoc Emerald Bay Managed by Accor's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Premier Residences Phu Quoc Emerald Bay Managed by Accor offers 629 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

Guests under 14 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Premier Residences Phu Quoc Emerald Bay Managed by Accor. During your stay, you're just a quick walk from Khem Beach. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy local and international cuisine with garden views at Mercato, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, manicures and pedicures, or aromatherapy at the spa
  • Services include a free kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Just a 4-minute drive from Phu Quoc Prison and 9 minutes from An Thoi Cable Car Station
Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Premier Residences Phu Quoc Emerald Bay Managed by Accor like a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a children's pool, a steam room, and a fitness center. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Mercato - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Clubhouse - This beachfront restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Pool Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Play Ground - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Clubhouse
  • Mercato
  • Play Ground
  • Pool Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Steam room
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Lift (100 centimetre wide door)

More

  • 14 floors
  • 6 buildings
  • At least 80% organic food
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 5 2026 to December 31 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Premier Residences Phu Quoc Emerald Bay Managed by Accor

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1323000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 450000 per person
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: VND 1323000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Premier Residences Emerald Bay Managed AccorHotels Resort
Premier Residences Emerald Bay Managed AccorHotels
Premier Resinces Emerald Mana
Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Premier Residences Phu Quoc Emerald Bay Managed by Accor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 336 reviews
Rating 8 - Good. 98 out of 336 reviews
Rating 6 - Okay. 32 out of 336 reviews
Rating 4 - Poor. 10 out of 336 reviews
Rating 2 - Terrible. 9 out of 336 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel Eduardo Fuenmayor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A variety of breakfast and lovely staff
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

TOMMY

Very good hotel , nice beach , I recommended
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ngo Thi Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel, everything is perfect
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tran

Liked: Cleanliness
Friendly staffs, especially Khanh and all bellmen are very nice and helpful. Bai Kem is of best beaches in Phu Quoc and Premier Residence is located there, very enjoyable. The resort is suitable for families with young kids
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Daniel

Liked: Staff & service, amenities, property conditions & facilities
Really good stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a family beach vacation. While the place is busy, there is space between large extensive pool and beach for families, couples to relax. Khem Beach is stunning. Buffet breakfast extensive, Rooms clean and comfortable. Rooms can be a little noisy at times, but it’s a family focused hotel so if you are looking for a tranquil location away from noisy children, then this may not be the location for you. Would stay here again
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Great experience and stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast spread, excellent service from all the staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

ANNIE THI

Liked: Cleanliness, property conditions & facilities
Nice resort with a lot activities for the kids. Like adult swimming pool but not a lot of shaded sitting areas. Love Kem beach, clean shallow not too rough beach, provided plenty beach lounge chairs. Room on B building was spacious but have very strong unpleasant odor, hotel provided scented electric candle & it helped. Love our stay.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Samarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. I think the hotel needs to
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel Eduardo Fuenmayor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah-Jane

Liked: Cleanliness, staff & service, amenities
Great kidsclub!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
The room at Premier Residences Phu Quoc was nice, but needs an update. The cleanliness was just okay for the room. The shower abs sinks needed work as far as cleaning. The views are incredible. The service is excellent. The breakfast is exceptional. The pool area is really well done. The breakfast Buffet might be the best on Earth. Improve the room cleanliness and this property might be perfect.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and it has its own private beach.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Amazing !
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Nicholas

Liked: Cleanliness
Although the rooms were generally clean, they are almost entirely void of any useful items you may expect in a normal hotel room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay excellent service and staff
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kristen

Liked: Staff & service, amenities
Room was not spotless, staff could be more courteous, so many good varieties for breakfast.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, amenities
Amazing stay! Everything was perfect! Will come back again with my family
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful resort, excellent breakfast buffet. Beautiful pool and Kem beach was great. Free shuttle to Sunset Town was a plus. Nice crowd overall. Service was great. Everything was great!
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was unbelievable. The service was ok. It took a very long time to get drinks and food even when it was not busy, was just us and 3 other tables. The club house and herring bar is essentially the same place, staff was very friendly but did struggle with English so google translate helps a lot. I have mobility issues and when I asked to move rooms they were unable to accommodate which was weird because when I looked at availability on their site there was rooms available but was told there was no additional rooms. Beach was amazing.
Stayed 11 nights in Apr 2026
Verified

10/10 Excellent

Simonyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly, helpful and professional. Their food was delicious too!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thi Xuan Huong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice holiday resort for relaxing!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Dayana

Liked: Cleanliness, amenities, property conditions & facilities
All was perfect
Stayed 6 nights in Oct 2025