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The Up Hotel Phu Quoc Island - The Poolside Escape

4.0 star property
VIP Access

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Photo gallery for The Up Hotel Phu Quoc Island - The Poolside Escape

Outdoor pool
Six - Bedroom Villa
Restaurant
Outdoor pool
Six - Bedroom Villa | View from room

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Ba Phong Bridge Alley, Tran Hung Dao, Duong To, Phu Quoc, kien giang, 9200
  • Phu Quoc Beach
    ‪4 min walk‬
  • Phu Quoc Night Market
    ‪4 min drive‬
  • Dinh Cau
    ‪5 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

  • 22 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting, Balcony

Family Connecting, Balcony | Balcony view

Family Connecting, Balcony

  • 40 sq m
  • Hill view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

  • 30 sq m
  • Hill view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Six - Bedroom Villa

Six - Bedroom Villa

Six - Bedroom Villa

  • 150 sq m
  • Mountain view
  • Sleeps 18
  • 6 King Beds

View all photos for Superior Triple Room, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Triple Room, Balcony

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Double With Window

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Double With Window

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Balcony view

Deluxe Double Room, Balcony

  • 30 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About this property

The Up Hotel Phu Quoc Island - The Poolside Escape

Mediterranean hotel with free breakfast and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a children's pool. Change of towels is available on request.
The Up Phu Quoc offers 105 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Up Phu Quoc, you'll be close to Phu Quoc Night Market. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from San Van Dong Duong Dong Stadium and 6 minutes from Phu Quoc Night Market
  • Free bus station and beach shuttle service
The Up Phu Quoc offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Up Phu Quoc also features tour/ticket assistance, coffee/tea in a common area, and concierge services. A beach shuttle and a bus station shuttle are free. Self parking is free.

This Mediterranean Phu Quoc hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
The Up Phu Quoc has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free bus station shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2024
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Up Phu Quoc

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 450000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 450000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The Up Phu Quoc offers transfers from the bus station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

The Up Phu Quoc
The Up Hotel Phu Quoc Island - The Poolside Escape Hotel
The Up Hotel Phu Quoc Island - The Poolside Escape Phu Quoc

The Up Hotel Phu Quoc Island - The Poolside Escape Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

YOSHIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Pui Kuen Kasity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新開酒店，酒間很整潔，有露台，床很舒適，早餐很好，服務一流 但call 車要小心，最好用grab （機場到酒店，大約10萬越南盾/$30港幣） 或 預先約酒店車 （酒店收120,000越南盾） 不要在機場外叫車，全部都是黑的士（因為第一次去越南）在機場外的餐廳叫服務員幫忙叫車，但上了架黑的（收600,000越南盾）還車去了不對的地方，打113報警，警察一聽英文即刻收線
Stayed 4 nights in Dec 2024