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Cassia Phuket, part of Banyan Group

5.0 star property
VIP Access

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Photo gallery for Cassia Phuket, part of Banyan Group

Exterior
Private beach nearby, white sand, sun-loungers, beach umbrellas
Breakfast, lunch and dinner served
2 Bedroom Suite with Airport Transfer | View from room
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Kitchen
  • Bar
  • Parking included

Explore the area

Map
64 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110
  • Bang Tao Beach
    ‪7 min walk‬
  • Boat Avenue Mall Phuket
    ‪16 min walk‬
  • Surin Beach
    ‪7 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

8.0 out of 10
Very good
(1 review)
  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

1 Bedroom Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 Twin Futon

View all photos for 2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

View from room

2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Water

1 bedroom, in-room safe, desk, laptop workspace

1 Bedroom Water

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft

1 bedroom, in-room safe, desk, laptop workspace

1 Bedroom Loft

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft with Water

1 bedroom, in-room safe, desk, laptop workspace

1 Bedroom Loft with Water

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

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About this property

Cassia Phuket, part of Banyan Group

Stylish beach retreat with 4 outdoor pools
Spend the day on Cassia Phuket, part of Banyan Group's private white sand beach or relax by one of the hotel's 4 outdoor swimming pools. Housekeeping is available once per stay.
Cassia Phuket, part of Banyan Group offers 309 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LED televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Cassia Phuket, part of Banyan Group, you'll be connected to the convention center and within walking distance of Bang Tao Beach. Enjoy features like free WiFi in public areas and free self parking, plus 4 outdoor pools. Some of the pet-friendly amenities this property offers include food and water bowls, an off-leash area, and litter boxes.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 4 outdoor pools
  • Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Just a 4-minute drive from Bang Tao Beach and 7 minutes from Surin Beach
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-leash area and litter boxes
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 500 meters away. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Cassia Phuket, part of Banyan Group for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Beaux Arts hotel also offers a fitness center, a garden, and a terrace. Self parking is free.

This 5-star Choeng Thale hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Vista - This restaurant serves breakfast, lunch, and dinner.
Open Kitchen - This restaurant serves brunch, lunch, and dinner. Open daily.

Languages

Chinese (Mandarin), English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 for adults and THB 350 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Open Kitchen
  • Vista

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (32 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (116 centimetre high)

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in rate plans that include airport transfers must contact this property at least 2 days in advance to arrange airport pickup.

Access methods

Staffed front desk

Pets

  • Pets: THB 2000 per accommodation, per night, plus a deposit of THB 2000 per stay
  • Only dogs and cats are allowed
  • Food and water bowls, an off-leash area, and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1187.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 350 for children
  • Airport shuttle fee: THB 950 per vehicle (one-way)
  • Airport shuttle fee per child: THB 950 (one-way), (up to 12 years old)
  • Pet deposit: THB 2000 per stay
  • Pet fee: THB 2000 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: THB 1187.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cassia Phuket, part of Banyan Group offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cassia Phuket Aparthotel Choeng Thale
Cassia Phuket Aparthotel
Cassia Phuket Choeng Thale
Cassia Phuket
Cassia Phuket Hotel Choeng Thale
Cassia Phuket Hotel
Cassia Phuket Bang Tao Beach

Cassia Phuket, part of Banyan Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 277 reviews
Rating 8 - Good. 92 out of 277 reviews
Rating 6 - Okay. 24 out of 277 reviews
Rating 4 - Poor. 5 out of 277 reviews
Rating 2 - Terrible. 7 out of 277 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. hotel room, walking distance to the beach and restaurants
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, service, food, and location, walking distance to multiple places
Stayed 3 nights in Apr 2025

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1000% will be back!

This was my first time in Thailand and I fell in love instantly with the warmth of the staff, the buzz of the resort and the beautiful view. The beach was everything I needed and the hotel had everything I wanted. I am from NYC and would highlight recommend! Easy to take cars wherever, especially to Patong.
Stayed 3 nights in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but definitely caters to families. If you want a quiet, more subdued property this is not it. Room is a good size and lots of conveniences. There was a large pool party going on and the music was so loud until 11pm that if you opened a window you could not hear your own conversation.
Stayed 1 night in Apr 2025

10/10 Excellent

LaQuisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very safe area, resort style area has a private beach is a plus after experiencing a beach like Patong Beach trust me lol..Hotel staff is very nice I really liked D’Nee very sweet and welcoming!!! Food is very good I mean some of the best food we had so many options..The hotel room was a apartment style 2 bedroom 2 bath with loft and balcony one room has 2 twin bed and the other a king I believe it was..so much storage space..one thing I would highly recommend is if you use small washcloths to just bring your own because they use a bigger towel so it was different, luckily I always come prepared so I brought my own. But I give them a 10/10 for sure.
Stayed 5 nights in Apr 2025

8/10 Good

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous visit for the week, our first room faced the street and thankfully we were allowed to change to the side of the building which was much more quiet. Staff is very friendly and kind and courteous. Thank you so much! Everything we needed we had or could get.
Stayed 7 nights in Mar 2025

10/10 Excellent

Colin

Stayed 4 nights in Jan 2025

10/10 Excellent

ku

Liked: Staff & service, property conditions & facilities, room comfort

Quiet relaxing hotel for couple and family

very good to family coming, with swimming pool, with water taxi to beach, plenty of food at mornong buffet, but sometimes drive out to shopping mall with serious traffic congestion.
Stayed 1 night in Feb 2025

10/10 Excellent

Irina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and super convenient location for going to the beach and easy walking to main shopping areas. Staff is very friendly and helpful. We enjoyed the breakfast, lots of options and never had any issues with finding the tables etc. Would definitely come back.
Stayed 10 nights in Jan 2025

6/10 Okay

Chrystelle

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel feels partly like a youth hostel and more like a 3 Star hotel. They want to be cool. The staff don´t treat you with respect. We had to change our room and were asked to leave at noon. The new room was supposed to be ready at 3pm. This was the commitment from the reception. Meaning for us 3 hours without any room. At 3pm, the room was not ready due to high season. The reception should have known 3 hours before that it was high season. The reception staff did not see it was their failure and were very disrespectful. We asked to talk with to the hotel director. He was out of office. They were supposed to get back to us. They never did. Breakfast feels like a very loud and hectic school canteen. You have to get you cutlery & plates yourself. The staff is supposed to clean the tables. But they mostly just look around and do nothing. They don´t seem to have any training and speak almost no English. In Cassia too, the wardrobe in the room is far too small. We had to keep our clothes in our luggage. The gym is very small (for 3 persons max). No towels. On the positive side, the view on the laguna and the sea is very nice.
Stayed 9 nights in Dec 2024

6/10 Okay

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
I guess it’s good for a family on a sort of budget. It was fine, not great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Saurav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, got a lot of accessible routes to nearby beaches/attractions. I loved the room plans, things like bedroom apartments/lofts. Overall a lovely place.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good. Could be great

Rooms bright but well equipped and modern. Communal areas very noisy, echo a lot and piped music quite loud constantly. No real hotel bar as such which means no areas in the evening to congregate for nay atmosphere. Breakfast decent if somewhat random at times.. one morning had Irish pork stew on.. breakfast can be chaotic and very busy Check in great.. check out took an age.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kamal

Stayed 1 night in Dec 2024

10/10 Excellent

Lars

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Dec 2024

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Oct 2024

10/10 Excellent

William

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and facilities, the boat over the lagoon was a nice novelty.
Stayed 1 night in Dec 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Pon was amazing!
Stayed 3 nights in Dec 2024

8/10 Good

Irina

Liked: Staff & service, property conditions & facilities, room comfort

Good beach resort

Nice enough property, about what you'd expect from a mid-level beach resort. Good amenities, pool, breakfast, and is close to town, the best part by far was the staff, professional, friendly, and ready to help with questions, directions, recommendations, and anything you need at all.
Stayed 7 nights in Nov 2024

10/10 Excellent

David Dwight

Stayed 2 nights in Nov 2024

10/10 Excellent

Mohammed, Jeddah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Location, staff, breakfast and clean hotel. I do recommend this resort for family members. The only one thing i wish the hotel management to do is installing balcony screen insects. To enjoy the views.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Stayed 5 nights in Nov 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The boat shuttle to the beach was unigue.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024