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Aparthotel

Citygate Kamala Resort and Residence

5.0 star property

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Photo gallery for Citygate Kamala Resort and Residence

Junior Suite, 1 King Bed
3 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas
Exterior
Junior Suite, Twin Beds
Daily continental breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
71/21 Moo 3, Kathu, Kamala, Phuket, 83150
  • Place, Phuket FantaSea
    ‪10 min walk‬
  • Place, Kamala Beach
    ‪14 min walk‬
  • Place, Big C Market Kamala
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area

Family Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Twin Beds

Junior Suite, Twin Beds

Junior Suite, Twin Beds

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Citygate Kamala Resort and Residence

3 outdoor pools, a full-service spa, and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Each apartment provides an LED TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Comforts include a Select Comfort bed and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Citygate Kamala Resort and Residence offers 388 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature down comforters. LED televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Kamala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
During your stay at Citygate Kamala Resort and Residence, you'll be within walking distance of Kamala Beach. You'll find features like free WiFi in public areas and free self parking, plus 3 outdoor pools. This luxury aparthotel has 388 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony, and a Select Comfort bed
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body scrubs, manicures and pedicures, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 12 minutes by foot from Kamala Beach and a 5-minute drive from Surin Beach
  • Airport shuttle service available for a fee
Citygate Kamala Resort and Residence offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A rooftop terrace, a library, and tour/ticket assistance are also featured at the luxury Citygate Kamala Resort and Residence. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kamala aparthotel.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: THB 350 for adults and THB 175 for children
  • 24-hour room service
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: THB 1,200 per night
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Children's pool
  • Gym
  • Health club
  • Fishing nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 388 units
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 5 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to June 30 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citygate Kamala Resort and Residence

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Citygate Kamala Resort and Residence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Citygate Kamala And Kamala

City Gate Residence Resort Spa

Citygate Kamala Resort Residence

Citygate Kamala Resort Residence SHA Plus

Citygate Kamala Resort and Residence Kamala

Citygate Kamala Resort and Residence Aparthotel

City Gate Residence Resort Medical Center Phuket

Citygate Kamala Resort and Residence Aparthotel Kamala

Citygate Kamala Resort and Residence Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 121 reviews
Rating 8 - Good. 37 out of 121 reviews
Rating 6 - Okay. 21 out of 121 reviews
Rating 4 - Poor. 9 out of 121 reviews
Rating 2 - Terrible. 6 out of 121 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Christopher J

Disliked: Cleanliness, amenities
No internet for entire stay. The entrance was lovely. but from there the whole hotel and amenities were extremely lacking. The buffet breakfast was fine, but choice limited if staying more than a few days. Pool so unhygienic it was disgraceful and missing large amounts of tiles, scum build up of many months along the water line. What looked like rust along the floor lighting in the pool. The rooftop pool was also full of scum and limescale built up on the water line, only 5 sun beds in that area. Also one of the pool lights was lying on the pool floor with the electric cable attached. Rusty screw holes visible. When pointed out to member of the staff, he said ‘ it’s no problem. It’s ok”. Mentioned to reception staff of poor quality/wifi, “so sorry”was the reply. Would definitely not recommend and would warn parents not to let children in the pool due to very poor hygiene. Very dated decor, in need of a total repaint and also forgot to mention building work on both sides of the hotel. One site only just started. Good location for walking to the beach.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice rooms, 3 pools, delicious breakfast! My husband left his phone outside when we were checking out, we contacted them and they sent in a cab for us all the way to the rassada pier- very much appreciated!!! We we able to make our connection to phi phi island- thank you!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and location
Stayed 4 nights in Jan 2026

4/10 Poor

Bradley

Travelled with group
Disliked: Cleanliness
The room is showing signs of wear. The breakfast was always cold. Terrible coffee in the room. Pool was rusty. Bartenders make up drink prices as they go. I would not be booking again.
Stayed 4 nights in Jan 2026

6/10 Okay

Elgin

Travelled with family
shower Water temperature inconsistent (i could not finish a 10 minute shower with hot water), old building, housekeepers very inexperienced (they left my room door unlocked and open after cleaning once, and anyone could have just come in and taken things. They also left their dirty cleaning rags in my room more than once. I stayed 5 nights.), good amount of space in the suite, pool area is nice, WiFi was poor and unacceptable, not generally a nice hotel but nice location, would not book here again.
Stayed 5 nights in Jan 2026

10/10 Excellent

isabela

Stayed 1 night in Jan 2026

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean and spacious. Good free shuttle down to the beach. Would definitely stay here again.
Stayed 4 nights in Jan 2026

4/10 Poor

Jaen

Disliked: Amenities
The hotel feels neglected, receptionist are not welcoming and also do not respond to message or emails when asking questions days or weeks before your stay.
Shower
Cigarettes burns in curtain
Paint on roof
Cupboards falling apart
Stayed 3 nights in Dec 2025

10/10 Excellent

Ben

Stayed 4 nights in Dec 2025

6/10 Okay

Richard

Liked: Room comfort
Stayed 5 nights in Nov 2025

10/10 Excellent

Sade

Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and the room was excellent.
Stayed 5 nights in Nov 2025

8/10 Good

Alicja

Liked: Property conditions & facilities
Property is a condo rental with lobby counter 1.5 kms from Kamal Beach. Not many restaurants option in nearby . On the property grounds is a nice bakery with coffee shop plus lunch/dinner menu.
Stayed 4 nights in Nov 2025

10/10 Excellent

cy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
breakfast was great. staff was very friendly and the suite was always kept tidy
Stayed 1 night in Nov 2025

8/10 Good

Sapana

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel Friendly helpful staff had a great time hopefully bring better weather with me next time
Stayed 1 night in Oct 2025

10/10 Excellent

mohammed

Stayed 6 nights in Aug 2025

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Is very modern
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location, pool and room. The staff were friendly. We found the room very clean. Food was also great. We had the 2 bedroom which was just awesome. We would stay there again for sure.
Stayed 10 nights in Jul 2025

10/10 Excellent

Suroj

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort with good services and staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved having an apartment that was so modern and filled with all the amenities needed. Was nice having a couple pools aswell. Was not a far walk from the beach and had a small food market just a 2 min walk away
Stayed 7 nights in Apr 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The 3 Pools are amazing. The rooms were ordinary, however the view over the lights from the Phuket FantaSea and Carnival Magic shows were great at night
Stayed 15 nights in May 2025

10/10 Excellent

KIRANJIT

Liked: Cleanliness, property conditions & facilities
Good place, hope shuttle and bring us more places, check out late or more rooms available.
Stayed 3 nights in Jan 2025

10/10 Excellent

AKHIL

Liked: Cleanliness, property conditions & facilities
Excellent experience
Stayed 2 nights in Jan 2025

10/10 Excellent

james

Liked: Cleanliness
Stayed 9 nights in Jan 2025

8/10 Good

Norah

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024