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Novotel Phuket Kamala Beach

4.0 star property

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Photo gallery for Novotel Phuket Kamala Beach

Beach nearby, white sand, beach towels
Creator video - submitted by Hotel Critic
Superior Room, 1 King Bed | Garden view
Outdoor wedding area
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Spa
  • Gym

Explore the area

View in a map
118/16 Moo 3, Kamala, Phuket, 83150
  • Place, Kamala Beach
    ‪10 min walk‬
  • Place, Phuket FantaSea
    ‪12 min walk‬
  • Place, Surin Beach
    ‪1 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Ocean)

Suite, 1 King Bed (Ocean)

Suite, 1 King Bed (Ocean)

8.4 out of 10
Very good
(5 reviews)
  • 72 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Ocean)

Room, 1 King Bed (Ocean)

Room, 1 King Bed (Ocean)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Ocean)

Villa (Ocean)

Villa (Ocean)

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool

  • Sleeps 4
  • 2 Double Beds

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About this property

Novotel Phuket Kamala Beach

Beach hotel with outdoor pool, near Kamala Beach
At Novotel Phuket Kamala Beach, hit the nearby beach, dine onsite at Soul Kitchen, or enjoy a drink at one of the hotel's 3 bars/lounges. Housekeeping is available on request.
Novotel Phuket Kamala Beach offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 42-inch LCD televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Novotel Phuket Kamala Beach. During your stay, you'll be within walking distance of Kamala Beach. Features include free WiFi in public areas and free self parking, plus 3 bars.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and ocean views while dining at Soul Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, body scrubs, or facials at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and complimentary bicycles
  • 13 minutes by foot from Kamala Beach and a 3-minute drive from Surin Beach
  • Airport shuttle service available for a fee
Novotel Phuket Kamala Beach offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Novotel Phuket Kamala Beach. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kamala hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Soul Kitchen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
On The Roof - Overlooking the ocean, this rooftop bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.
The Living Room - This sports bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Lilo Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; THB 450 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lilo Pool Bar
  • On The Roof
  • Soul Kitchen
  • The Living Room

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,368 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • In the mountains
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Kamala Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1662.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 450 per person
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1662.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Phuket Kamala Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Beach
Novotel Beach Hotel
Novotel Beach Hotel Phuket Kamala
Novotel Phuket Kamala Beach
Novotel Phuket Kamala Beach Hotel

Novotel Phuket Kamala Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 670 reviews
Rating 8 - Good. 235 out of 670 reviews
Rating 6 - Okay. 90 out of 670 reviews
Rating 4 - Poor. 42 out of 670 reviews
Rating 2 - Terrible. 16 out of 670 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Great location with helpful friendly staff
Stayed 5 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, recently refurbished hotel, with friendly staff. Our rooms had balconies overlooking the beach and sea. A very pleasant view. Will be visiting again I’m sure.
Stayed 3 nights in Aug 2025

6/10 Okay

Diego De La

Liked: Staff & service
This is an ok place with nice staff but food should be improved
Stayed 2 nights in Aug 2025

2/10 Terrible

Anytwone

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Need to work on customer service
Stayed 2 nights in Jul 2025

8/10 Good

Trent

Stayed 3 nights in Jul 2025

8/10 Good

Trent

Liked: Cleanliness, staff & service
Great view, good hospitality, comfy bed, however No SMART TV, no shops nearby within walking distance, restaurants are at hotels nearby, pricey no convenience stores nearby so everything is travel by car or bike.
View from room
Restaurant view
Pool lounges
Stayed 5 nights in Jul 2025

10/10 Excellent

mozeca

Liked: Amenities
Amazing property !! Best in Kamala beach
Stayed 24 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rosco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Team Work!

What a great staff. Extremely helpful with "Top" being a fantastic F&B manager. He brings a great team together and is always looking to ensure your stay is perfect.
Stayed 12 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, on the beach, comfortable rooms
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Not a bad hotel just feels a bit dated and in need of an upgrade. Pool was ok but a bit small. Good location, directly on the beach. Breakfast was decent but not amazing.

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Novotel is set in a lovely beach. We had a lovely 4 night stay there. The staff are friendly and helpful. The breakfast is great! The only thing is the hotel is tired and needs a renovation in my opinion. Lots of broken flooring around the pool. Light fittings in the pool coming loose. Really slippy tiles behind pool bar. It was reasonably priced but probably because of the condition. Our room was upgraded which was lovely. The room was clean but again - tired. Overall had a lovely time!
Stayed 4 nights in Apr 2025

8/10 Good

Jerry, Charlottetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a great location for enjoying Kamala Beach.
Stayed 3 nights in Apr 2025

10/10 Excellent

Haley

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great beach hotel

Great welcome on arrival...all staff very pleasant.Lovely clean rooms and bathrooms loved the light dressing gown and slippers!!
Stayed 2 nights in Mar 2025

8/10 Good

olga

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is a little dated and the rooms could use a more detailed cleaning. Wonderful staff, wonderful beach front rooms & views. Great breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

David, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel located next to Kamala Beach. Unfortunately we stayed only one night in an outstanding upgraded suite. Vwe would have liked to stay longer.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Magalie

Liked: Cleanliness, amenities, property conditions & facilities
As a single woman, I was initially given a room in the farthest building, where I had to walk through a very long and dark corridor. When I asked to change rooms, the receptionist ignored me and stared at her nails as if I were bothering her. I was only given a different room after insisting and explaining that I was a member of the Accor group and had just arrived from the Novotel in Chang Mai
Stayed 3 nights in Jan 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room looking out to beach and sunset

Beautiful room looking out to beach and sunset… outside or building is a little tired looking but the room was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Nataliya

Liked: Staff & service, property conditions & facilities
Everything is 5/5
Stayed 9 nights in Nov 2024

8/10 Good

renee

Travelled with group
Liked: Property conditions & facilities
The location is great n close to dining n Casa Del Mar! The property could use a little face lift. Ventilation in the bathroom was horrible and hot when I was blow drying my hair but I would still rec this property.
Stayed 4 nights in Nov 2024

8/10 Good

RAKESH PARKASH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property away from crow
Stayed 2 nights in Oct 2024