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Novotel Phuket Kata Avista Resort And Spa

5.0 star property

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Photo gallery for Novotel Phuket Kata Avista Resort And Spa

Exterior
Creator video
Children’s activities
Family Suite, 1 King Bed, Balcony, Sea View | View from room
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar

Explore the area

View in a map
4/1,4 Leam Sai Road, Kata Beach, Karon, Phuket, 83100
  • Place, Kata Beach
    ‪3 min walk‬
  • Place, Karon Beach
    ‪7 min walk‬
  • Place, Kata Noi Beach
    ‪5 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

1 bedroom, hypo-allergenic bedding, down duvets, memory-foam beds

Deluxe Room, 1 King Bed, Balcony, Sea View

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony, Garden View

Family Room, Multiple Beds, Balcony, Garden View

Family Room, Multiple Beds, Balcony, Garden View

8.0 out of 10
Very good
(17 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Superior Room, 1 King Bed, Balcony, Pool View

Superior Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite, 1 King Bed, Balcony, Sea View

Family Suite, 1 King Bed, Balcony, Sea View

Family Suite, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Phuket Kata Avista Resort And Spa

Luxury resort with 3 outdoor pools and a full-service spa
This resort features 3 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Novotel Phuket Kata Avista Resort And Spa offers 143 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Memory foam beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Karon resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Novotel Phuket Kata Avista Resort And Spa. During your stay, you're just a quick walk from Kata Beach. Free WiFi in public areas, free self parking, and a free beach shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy international cuisine and pool views while dining at En Vogue Restaurant
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with detox wraps, body scrubs, or Thai massages at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Kata Beach and Karon Beach
  • Free beach shuttle service
Some rates at Novotel Phuket Kata Avista Resort And Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phuket Kata Avista Resort And Spa offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, a meeting room, and coworking spaces are available. Event space at this resort measures 1000 square feet (93 square meters) and includes conference space. A children's pool, a sauna, and a library are also featured at the luxury Novotel Phuket Kata Avista Resort And Spa. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Novotel Phuket Kata Avista Resort And Spa was completed in January 2020.

Smoking is allowed in designated areas at this 5-star Karon resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
En Vogue Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Zing Pool Bar - This poolside cocktail bar serves light fare only. Happy hour is offered. Open daily.
Canopy Tree Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Novotel Phuket Kata Avista Resort And Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 412 for adults and THB 206 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Canopy Tree Bar
  • En Vogue Restaurant
  • Zing Pool Bar

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Designer stores
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Library
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 412 for adults and THB 206 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Novotel Phuket Kata Avista Resort And Spa offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Phuket Kata Beach
Avista Phuket Resort Kata Beach
Avista Phuket Hotel Kata Beach
Avista Phuket Resort & Spa Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort
Novotel Kata Avista Resort
Novotel Phuket Kata Avista
Novotel Kata Avista
Avista Phuket Resort Spa Kata Beach
Novotel Phuket Kata Avista Resort Karon
Novotel Phuket Kata Avista Karon
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach
Novotel Phuket Kata Avista Resort Spa

Novotel Phuket Kata Avista Resort And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 319 reviews
Rating 8 - Good. 85 out of 319 reviews
Rating 6 - Okay. 26 out of 319 reviews
Rating 4 - Poor. 8 out of 319 reviews
Rating 2 - Terrible. 13 out of 319 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Yasser

Liked: Cleanliness, staff & service
Very normal and
Stayed 9 nights in Jul 2025

4/10 Poor

EUNJU

Stayed 9 nights in Jul 2025

10/10 Excellent

Gabrielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The service was fantastic. We really enjoyed the meals and drinks too. Would highly recommend!
Stayed 7 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay breakfast was amazing everyday.
Stayed 6 nights in Jul 2025

10/10 Excellent

CARRIE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Novotel is a fantastic property. Wonderful staff, awesome pools…my kids loved the vr room, pool and fuse ball tables and trying the in pool submersible. Breakfast was delicious and plentiful. It’s very close to the night markets for dinner and the beach. There’s a shuttle bus every 30 minutes but the hill although steep is manageable. Kids loved feeding the koi fish and everything was just easy. We got the extra day bed and the room easily accommodated 3 of us comfortably. We stayed here after our resort stay to use as a home base while we were out adventuring all day. Incredible value, great location and amazing staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service
Amazing stay
Stayed 7 nights in May 2025

2/10 Terrible

Damir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place, dirty, service terrible, no towel no seats avaliable by the pool All round 1 / 10
Stayed 8 nights in Jul 2025

2/10 Terrible

Slaven

Stayed 8 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 4 nights in Jul 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good family resort. A little run down but really chill. Easy to walk down the road for restaurants, massage, pharmacy etc.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Comfortable room and great food! Pool is wonderful!
Stayed 9 nights in Jun 2025

8/10 Good

Fari

Liked: Cleanliness, staff & service
Disliked: Room comfort

Be aware of construction

Hotel is under construction. Be aware of no elevator until the construction is complete. we had to walk up 84 stairs to get to our room, View of the room was excellent, breakfast buffet was great. Staff were great.
Stayed 7 nights in Jul 2025

2/10 Terrible

Ashraf

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under construction, this was not mentioned on the website, it is located up the hill, our room was on the top floor, we had to take 85 stairs to get to the room. We had to take taxi to get to the top of the hill to get to the hotel if we went out for sightseeing or back from the beach. If it was mentioned that the hotel doesn’t have elevator, I would not reserve this hotel. Also to mention that the neighbourhood hotel is also under construction, we heard the noise at midnight, we brought it up to the manager we were told it’s coming from the other hotel. We also found lizard on the table in the room. Long story short, if we ever decide to travel back to Phuket, I would not book this hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

Kathleen

Stayed 6 nights in Jun 2025

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient staff, excellent restaurant, very large and comfortable rooms.
Stayed 4 nights in Jun 2025

8/10 Good

Sai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, Nice Location near Kata Beach, I booked a family Room. Had booked with Half board and enjoyed the breakfast and Lunches and Dinners. Food was good, Service at restaurant was great. Amenities like Pool table, Futsal games, will kill time and my Children enjoyed the stay thoroughly throughout the 4 nights and 5 days stay at the hotel. Housekeeping was not up to the mark and had to remind them of the few items, which they have taken the feedback and helped with service next day. But for such a renowned hotel, the service should be proactively done. Water bottles were requested. Hotel Room was not given on time and the hotel team compensated it with a late checkout on demand. Overall stay was good. But hope the team takes the feedback on checkin process and housekeeping and become much more better.
Stayed 4 nights in Jun 2025

6/10 Okay

Renata

Stayed 4 nights in Jun 2025

8/10 Good

Yujiro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The resort's structure is very good, but it may not be classified as 5 stars, if you are not too demanding you will have a lot of fun
Stayed 6 nights in Jun 2025

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities
Property is up in the hill so it may be a challenge for some guests to walk up and down to the shops and restaurants. The
Stayed 7 nights in Jun 2025

8/10 Good

Umesh

Liked: Amenities
Good property
Stayed 5 nights in Jun 2025

4/10 Poor

RAJESH, Vista

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Front desk was rude and not accomodating to include small child. Charged extra at the hotel. Room was good. One day breakfast was good. Next day fruits and other items were limited and bit stale. Ride to airport was pricy from hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Novotel Phuket Kata Avista Resort And Spa family-friendly hotel where my kids had a blast! We booked the Family Explorer package but didn’t fully use the amenities. The staff was incredibly friendly and welcoming.
Stayed 3 nights in May 2025

4/10 Poor

Holly

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
We booked this hotel because the splash park looked child friendly
Stayed 6 nights in May 2025

10/10 Excellent

Marn'i Drake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rare delight and find during international travels. The kids have a check in desk (fun for toddlers) and they’re entertained by a koi pond in the lobby. The staff was very accommodating and pleasant. The building is under construction however you’re not impacted at all because they strive to serve you and your family. There’s even toys in the room for baby
Stayed 6 nights in May 2025

8/10 Good

Arwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025