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Novotel Phuket Kata Avista Resort And Spa

Property class: 5 and above

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Photo gallery for Novotel Phuket Kata Avista Resort And Spa

3 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Nicktar’s Adventure
Terrace/patio
Exterior
Deluxe Room, 1 King Bed, Balcony, Sea View | Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4/1,4 Leam Sai Road, Kata Beach, Karon, Phuket, 83100
  • Place, Kata Beach
    ‪5 min walk‬
  • Place, Dino Park Mini Golf
    ‪5 min walk‬
  • Place, Karon Beach
    ‪9 min walk‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Deluxe Room, 1 King Bed, Balcony, Sea View

Deluxe Room, 1 King Bed, Balcony, Sea View

8.8 out of 10
Excellent
(12 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony, Garden View

Family Room, Multiple Beds, Balcony, Garden View

Family Room, Multiple Beds, Balcony, Garden View

8.0 out of 10
Very good
(21 reviews)
  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

Superior Room, 43sqm, Garden View, Balcony, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Superior Room, 1 King Bed, Balcony, Pool View

Superior Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

Deluxe Room, Balcony, Pool View (1 King Bed and 1 Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Family Suite, 1 King Bed, Balcony, Sea View

Family Suite, 1 King Bed, Balcony, Sea View

Family Suite, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Phuket Kata Avista Resort And Spa

This resort features 3 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Change of towels is available on request.
Novotel Phuket Kata Avista Resort And Spa offers 143 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Karon resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Novotel Phuket Kata Avista Resort And Spa. During your stay, you're just a quick walk from Kata Beach. Free WiFi in public areas, free self parking, and a free beach shuttle are available.
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Enjoy international cuisine and pool views while dining at En Vogue Restaurant
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with reflexology, body treatments, or body scrubs at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Kata Beach and Karon Beach
  • Free beach shuttle service
Some rates at Novotel Phuket Kata Avista Resort And Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Novotel Phuket Kata Avista Resort And Spa offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A children's pool, a sauna, and a library are also featured at the luxury Novotel Phuket Kata Avista Resort And Spa. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Novotel Phuket Kata Avista Resort And Spa was completed in January 2020.

Smoking is allowed in designated areas at this 5-star Karon resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
En Vogue Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Zing Pool Bar - This poolside cocktail bar serves light fare only. Happy hour is offered. Open daily.
Canopy Tree Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Novotel Phuket Kata Avista Resort And Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: THB 590 for adults and THB 295 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Canopy Tree Bar
  • En Vogue Restaurant
  • Zing Pool Bar

Things to do

  • 24-hour health club
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Library
  • Playground
  • Sauna
  • Splash pad
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Splash pad
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - January 2020
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phuket Kata Avista Resort And Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 590 for adults and THB 295 for children
  • Airport shuttle fee: THB 1800 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Novotel Phuket Kata Avista Resort And Spa offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Avista Phuket Kata Beach
Avista Phuket Resort Kata Beach
Avista Phuket Hotel Kata Beach
Avista Phuket Resort & Spa Kata Beach
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort
Novotel Kata Avista Resort
Novotel Phuket Kata Avista
Novotel Kata Avista
Avista Phuket Resort Spa Kata Beach
Novotel Phuket Kata Avista Resort Karon
Novotel Phuket Kata Avista Karon
Avista Phuket Resort And Spa
Novotel Phuket Kata Avista Resort And Spa Kata Beach
Novotel Phuket Kata Avista Resort Spa

Novotel Phuket Kata Avista Resort And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 231 out of 398 reviews
Rating 8 - Good. 109 out of 398 reviews
Rating 6 - Okay. 33 out of 398 reviews
Rating 4 - Poor. 11 out of 398 reviews
Rating 2 - Terrible. 14 out of 398 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, ok
Stayed 5 nights in Jan 2026

8/10 Good

Dhavaraj

Liked: Cleanliness, staff & service, amenities
Good but a very small property. Rooms are little old and way to reach the property is a bit steep
Stayed 4 nights in Dec 2025

10/10 Excellent

Altaf

Stayed 5 nights in Jan 2026

10/10 Excellent

Salim Sirajbhai

Stayed 5 nights in Dec 2025

10/10 Excellent

Andres

Stayed 2 nights in Jan 2026

2/10 Terrible

Michal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel feels quite dated, and unfortunately the photos look much better than the reality. The swimming pool did not seem clean enough and there was a noticeable chlorine smell. The Gymboree is only available once a day, and any additional time requires an extra fee. At one point during our stay, we couldn’t find clean towels anywhere in the hotel. We were also told that takeaway coffee cups aren’t available every day when we asked for coffee to go. Another thing to be aware of is the hotel’s location on a very steep hill. We didn’t mind the walk, but it can be quite challenging when staying with children.
Stayed 2 nights in Jan 2026

10/10 Excellent

Marielle, New York

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Incredible staff and the accommodations were incredible! Thank you for making our stay truly memorable and delightful!
Stayed 4 nights in Dec 2025

4/10 Poor

kanwar jit

Disliked: Cleanliness, staff & service, property conditions & facilities
It is not a 5 star. It is just a 3 star not sure why they are marketing it as 5 star.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rishi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super place for family.
Stayed 4 nights in Dec 2025

8/10 Good

Yiqin

Stayed 3 nights in Dec 2025

10/10 Excellent

Chitkamon N.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love one of staffs there, her name is May, she was very friendly , helpful, sweet, respectful and very polite, she went an extra miles to make sure that we were ok. We would love to see her again next time.
Stayed 3 nights in Dec 2025

10/10 Excellent

Henrikke

Stayed 9 nights in Dec 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
First class service! Got help with everything we needed. Child friendly hotel. Clean pool, great food. Extra thanks to Cartoon and Lai
Stayed 7 nights in Dec 2025

10/10 Excellent

Uzair

Travelled with family
Liked: Cleanliness, staff & service, amenities
My family and I just spent four incredible nights at the Novotel Kata Avista Resort and Spa, and I cannot recommend it enough. We were traveling with our two children (ages 6 and 8), and the experience was fantastic from start to finish. We stayed in Room 501 on the 5th floor, which had a beautiful view overlooking the beach. Our arrival was made special by May, who escorted us to our room and ensured we were completely comfortable from the moment we checked in. Since we were celebrating our 10th wedding anniversary, the staff went above and beyond by decorating our room to mark the occasion—a thoughtful touch that made our stay so special. For families, this resort is a gem. We made great use of both kids' areas; they were fantastic for keeping our children entertained and gave us parents some much-needed relaxation time. The breakfast spread was excellent throughout our stay, and we also had the opportunity to book a private Thai cooking class, which was a really enjoyable experience for the whole family. The amenities made everything convenient. We loved the shuttle service to Kata Beach—they provided beach towels and flip-flops, so we didn't have to worry about packing extra gear. The outdoor showers by the pool were also a great feature for cleaning up after a beach day. What truly set this stay apart was the service. The team was amazing with our kids and took great care of us. A huge thank you to May, Tina, Luna, and Apple for making our stay super comfortable. I want
Stayed 4 nights in Dec 2025

10/10 Excellent

Sue

Stayed 7 nights in Dec 2025

8/10 Good

Andrew

Stayed 15 nights in Nov 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, hill up to it would be difficult for older or unfit people .....overall hotel was very enjoyable with very good staff
Stayed 14 nights in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice variety of foods available on the buffet breakfast. Nice pool, complete with swim up bar. A separate kids pool with slide, and water park. Room was comfortable, with nice size balcony looking out over the pool area, with the ocean in the distance. Close enough to two different beaches and town, for walking.
Stayed 4 nights in Nov 2025

10/10 Excellent

stacey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious, clean and cool. Only slight issue was the beds were a bit firm. The staff were absolutely amazing! Nadear and Jayden on the front desk were absolutely fantastic, helpful, friendly and welcoming. The buffet breakfast was really good. Apple and the other restaurant and bar staff were so so good, amazing with the kids and really made the stay pleasurable. We will be back
Stayed 7 nights in Nov 2025

6/10 Okay

Deep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had food poisoning after eating dinner at the En Vogue restaurant. We had massaman curry for dinner on 14th Nov’25 at the restaurant and fell sick. We filled out an allegation form that was handed over by the restaurant to complete and submit. We submitted the form at the hotel reception but haven’t heard back anything since. Otherwise, we had a good experience overall. Thank you
Stayed 6 nights in Nov 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Free Shuttle to Beach very handy
Stayed 9 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Good price for value.
Stayed 9 nights in Nov 2025

10/10 Excellent

Eleonora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort,clean room, very pleasant staff, healthy breakfast and the pool!
Stayed 10 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! The hill to climb to the hotel is a bit of a butt burner but they do have a shuttle available. The hotel is close to the beach and Kata night market. Staff were truly amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is an amazing hotel for kind, staffing excellent and just 10 minutes walk to everything, beach, shops, food. The breakfast also really good. Definitely going back
Stayed 10 nights in Oct 2025