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Ratana Hill Patong

3.5 star property

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Photo gallery for Ratana Hill Patong

Outdoor pool, a natural pool, open open 24 hours a day, pool loungers
Lobby sitting area
Superior Double Room, 1 King Bed, Non Smoking, Pool View
Outdoor dining
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
9, 50 Pee Road, Patong, Phuket, 83150
  • Place, Nanai Road
    ‪10 min walk‬
  • Place, Bangla Road
    ‪2 min drive‬
  • Place, Patong Beach
    ‪2 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking, Pool View

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Double Room, Non Smoking, Pool View

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Kitchen

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Double with Kitchen

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Access Suite

Pool Access Suite

Pool Access Suite

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking, Pool View

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Twin Room, 2 Single Beds, Non Smoking, Pool View

  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin with Kitchen

Frette Italian sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Twin with Kitchen

  • 46 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Non Smoking, Pool View

Superior Double Room, 1 King Bed, Non Smoking, Pool View

Superior Double Room, 1 King Bed, Non Smoking, Pool View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Ratana Hill Patong

Mountain hotel with free parking, near Patong Beach
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and dry cleaning.
Ratana Hill Patong offers 28 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated accommodations include dining tables. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch LCD televisions come with cable channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at Ratana Hill Patong, you're just a quick walk from Nanai Road. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Bangla Road and a few minutes from Jungceylon Shopping Center
  • Beach shuttle service available for a fee
Ratana Hill Patong offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ratana Hill Patong. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Patong hotel.

Ratana Hill Patong has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Children's pool
  • Natural pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Chef service
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • In-room dining only
  • Microwave
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 2.5 percent of room rate
The resort fee includes:
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 1000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24-hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

Rattana Hill
Rattana Hill Hotel
Rattana Hill Hotel Kathu
Rattana Hill Kathu
Rattana Hill Patong, Phuket
Ratana Hill Hotel Patong
Ratana Hill Hotel
Ratana Hill Patong
Ratana Hill
Ratana Hill
Ratana Hill Patong Hotel
Ratana Hill Patong Patong
Ratana Hill Patong Hotel Patong

Ratana Hill Patong Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 5 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Saffet John

Stayed 7 nights in Dec 2024

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception-desk personnel , namely Mr. Kenny and Mr. Addy are exceptionally welcoming and truly care for the comfort and well-being of their guests , making a stay at this property wonderful .
Stayed 1 night in Jul 2023

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Ratana Hill Hotel , in a peaceful , tranquil setting up a mountainous hill . Superb Reception-desk staff , especially Mr. Kenny and Mr. Addy who truly care about their guests' comfort and well-being . There is a 7-11® a few minutes' walk from the property ; as well as a plethora of restaurants , vendors , services , salons , etc . A perfect place to stay , away from the hustle and bustle of Patong City Beach . Recommend .
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Staff were friendly room was large and pool was nice with quiet area
Stayed 4 nights in Jan 2018

2/10 Terrible

Nadine, London

Disliked: Cleanliness, property conditions & facilities, room comfort

If you want somewhere clean, don’t stay here!

The hotel is absolutely disgusting on the clenliness front, the cleaner “cleans” your room everyday and it still looks like it hasn’t been cleaned since 1982. Which is incredibly frustrating because the staff are so nice and accommodating. Especially the manager Patty, she will go out of her way to ensure you are enjoying yourself and made sure you were safe! so in that aspect she did try to make us feel at home. However the apartment was disgusting. There was mould in nearly every nook and cranny in the room, the shower STANK and was absolutely filthy. On the first night we arrived, we were shocked, so put in a special request for our apartment to be re-cleaned (we thought they missed it by mistake) they did “clean” it again and it didn’t look any different. The whole place needs to be scrubbed with a bucket of water and bleach. I don’t know if they do food but we were happy to starve in the hotel at night, than dare try anything from the kitchen. There were dead Beatles in the hotel entrance every morning which was really off putting. It’s just so dirty it’s unreal.
Stayed 9 nights in Nov 2017

6/10 Okay

ryan, scotland

quiet hotel on hill not far from beach and mall

Overall the experience was good as we found the hotel pricing to be cheap which is what we needed as we werent planning to be in it much apart from some sleep. The hotel was very quiet we only seen a few people around as we thought we were maybe the only people staying here in november time. The hotel is walking distance to patong beach and shops ect approx 20-30mins. the hotel staff were always able to get you a taxi from the hotel at a set price which was fair and could get you to patong beach in approx 10mins.
Stayed 10 nights in Nov 2017

6/10 Okay

Verified traveller

2/10 Terrible

Ken, Chula Vista CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgusting!!!

After being told to revise my review of this horrible hotel for the 2nd time, I'm just gonna make this short and sweet. Don't stay there. It is the worst place I've ever stayed.

6/10 Okay

tony, Singapore

Excelnt 4 economy, good 4 frnds, bad 4 a honeymoon

The Location of the Hotel is quiet serene but the edifice is quiet OLD. Excellent for an Economical Holiday, Good for a Holiday with Friends and a Bad choice for a Honeymoon! No Lifts available to any of the floors. Located about 3KM from Patong Beach.

4/10 Poor

Elon

Disliked: Room comfort

Bad

Isolated from everything. I booked for three days but had to leave after one night! No refund! There is no food, no drinks, not even coffee or breakfast in the hotel, and you have to take a taxi to the nearest store about 2 km away. It is not possible to walk because of a very steep climb to and from the hotel because it is on the top of a mountain. When I ordered a taxi, the receptionist offered himself in his private car and demanded the full price of a taxi 300 baht. Stay away!
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

lits confortable

bonne impression pour la qualité prix . gros manque pour le petit déjeuner personnels très gentils, manque de qualité sur l'entretien au niveau des chambres, et manque une’échelle pour la piscine très dérangeant.

4/10 Poor

Anna, Patong Phuket

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Familjemys

Vi hamnade på 4:e vån utan hiss. Bra rum men slitet, duschen och toan var under all kritik vilket drog ner betyget rejält. Hotellet ligger uppe på en kulle vilken ger en mysig känsla, nära till natur och jätte fin utsikt på morgonen. Nackdel är extremt mycket mygg och en pool som just nu var under renovering så man fick simma på egen risk. All personal var super trevlig förutom managern som var jätte otrevlig men han var bara där ibland. Taxi bilar hade svårt att hitta och försökte alltid få mer betalt pga backen upp till hotellet. Reser ni utan barn och inte ska spendera allt för mycket tid på hotellet så kan jag rekommendera detta hotell. Men reser man med barn som vi gjorde så skulle jag välja något annat.

6/10 Okay

Gabor, Patong

Liked: Cleanliness

Bra service

Hotellet i sin helhet var de bra rent och bekvämt däri mot internet mottagningen var inte de bästa hade dålig mottagning fick gå ner till reseptionen om man skylle Skypa äller surfa på nätet allt anat var bra

8/10 Good

Simen, Norway

Liked: Cleanliness, property conditions & facilities, room comfort

Surprisingly good

Didnt expect too much as it was quite cheap. Friendly staff, clean rooms and clean pool. The only con is the location, and 9/10 taxi/tuk tuk drivers dont know where it is. So be sure to bring the card from the hotel.