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SM Resort Phuket

3.0 star property

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Photo gallery for SM Resort Phuket

Outdoor pool, pool umbrellas, pool loungers
Sweet Suite Room | Balcony
A restaurant with a wooden interior, bar area, and tropical plants.
A hotel room with a neatly made bed, a painting on the wall, and a window with a view.
A hotel lobby with a reception desk, a large flower arrangement, and a Nestlé ice cream display.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
20/42 Sirirat Road, Patong Beach, Patong, Phuket, 83150
  • Place, Simon Cabaret
    ‪2 min walk‬
  • Place, Nanai Road
    ‪5 min walk‬
  • Place, Patong Beach
    ‪16 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪54 min drive‬

Room options

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About this property

SM Resort Phuket

This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
SM Resort Phuket offers 50 air-conditioned accommodations with fireplaces and tablet computers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch plasma televisions come with cable channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, computers, and phones. Additionally, rooms include safes and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology.
With your stay at SM Resort Phuket, you're connected to a shopping center and just a quick walk from Simon Cabaret. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy international cuisine while dining at SM Bar and Restaurant
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 2-minute drive from Patong Beach and a few minutes from Bangla Road
  • Airport, ferry terminal, and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available on request) and a beach shuttle are available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly SM Resort Phuket. The hotel can provide concierge services and limo/town car service. Self parking is free.

This 3-star Patong hotel is smoke free.

For a fee, guests can enjoy breakfast daily from 6 AM to 11 AM.
SM Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily breakfast available 6 AM to 11 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SM Bar and Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SM Resort Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 700.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
SM Resort Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

SM Phuket
SM Phuket Kathu
SM Resort Phuket
SM Resort Phuket Kathu
Sm Hotel Patong
SM Resort Patong, Phuket
SM Resort Phuket Patong
SM Phuket Patong
SM Resort Phuket Hotel
SM Resort Phuket Patong
SM Resort Phuket Hotel Patong

SM Resort Phuket Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Really dissatisfied. Arrived with my disabled mother and 3 suitcases, the receptionist just sat and watched us struggle without any assistance at all. The lobby,lift and room were not clean. Don't stay here
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was clean and the room was nice and big. the location for me is good.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Jonny

Liked: Room comfort
Disliked: Staff & service
De dröjde 2 dagar innan dem tog bort föregående gästers handdukar. Fick påminna om dushgel å toapapper tog 1 dag till. + Skön säng å stor tv.
Stayed 5 nights in Jan 2018
Verified

2/10 Terrible

Sari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

All together terrible experience...

Rooms, pool area, overall dirty hotel. Pool area bathrooms stug and smelly. All laudrys left on hall where you had to cross those to get to the pool. Payed for breakfast, 5€/person) wich one day included 2 toast without anything, other day only coffee. Also take all receipts with you.. tried to charge double. Would not recommend to anyone.
Verified

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort

Telefon blev stulen från rummet.

Min frus iPhone blev stulen på rummet. Vi talade med dem på hotellet men de gjorde ingenting. Jag rekommenderar INTE detta hotell.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pire souvenir

Le lendemain de mon arrivée a l'hotel on me reclame le reglement d'une taxe d'environ 350€ pour un sejour de 28 nuit non stipulés lors de la reservation. j'ai appelé votre service clientele qui etait egalement etonné, ils devaient me rappeler pour regler le probleme mais dans l'attente et sans reponse de votre par je n'ai pas continué mon sejour a l'hotel (vous pouvez demander a l'hotel en question). 2 nuits m'ont donc couté plus de 400€ sans aucun geste commercial de votre part. Sachez que c'est donc ma derniere reservation via votre site. Merci
Verified

8/10 Good

Dimitrije

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great looking rooms, great service, would recommend this hotel
Verified

6/10 Okay

Verified traveller

acceptable. good value for money.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
good price. good bed. price performance is excellent.
Verified

8/10 Good

Hien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tot

Tuong doi ok. Gia ca hop ly
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Middle of nowhere

One terrible hotel stuff can make you want to leave immediately. Her tone make you feels like you did something very very wrong.
Verified

6/10 Okay

Teroosa

Ok

It was an OK stay, a bit of a walk from the Hotel to the main city but overall it was reasonable.
Verified

6/10 Okay

Christopher

Disliked: Cleanliness, property conditions & facilities

Good enough, but could be so much more...

SM Hotel is a nice enough budget hotel. For the price I paid it was good enough, and the location (about 5 minutes by Tuk Tuk to Patong Beach, 10 minutes to Karon Beach) was perfect. Positives: The staff were exceptionally kind, and tried to help my wife and I out as much as they could. The pool was nice; however, like most of the hotel the pool area was cluttered and could have been nicer. The rooms were ok, again for a budget hotel. Negatives: If the hotel cleaned better and picked up the clutter everywhere this would be a very nice hotel. The pool area and the roof deck are very dirty (the roof deck is unusable in my opinion). The rooms were dusty when I arrived, but I complained and the staff dusted for us quickly. Again, for the price it's worth it but with just a little bit of effort it could be so much nicer.
Verified

8/10 Good

James

Liked: Cleanliness, room comfort

Cheap and cheerful

Great if you want to be close to Patong Beach and also get some sleep at night. Clean and very reasonable for the price you pay per night.
Verified

4/10 Poor

Teroosa

Disliked: Cleanliness, staff & service, room comfort

Booo!

This place was terrible , the staff were unfriendly, the airconditioning didn't work, everyone was very unenthusiatic. The room didn't have a safe, the safe was downstairs at the front of the hotel, and a bit far to walk to where you might want to get. Not impressed.
Archival

8/10 Good

heli123

Liked: Cleanliness, staff & service, room comfort

nettes hotel

sehr saubere gut eingerichtete zimmer sehr freundliches personal einzig störend 20 min zum strand
Verified

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Verified

8/10 Good

luigino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Verified

8/10 Good

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2017