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Sugar Marina Hotel - ART - Karon Beach

4.0 star property

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Photo gallery for Sugar Marina Hotel - ART - Karon Beach

Exterior
Creator video
Family Room
Outdoor pool, pool loungers
Deluxe Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
542/1 Patak Road, Karon Beach, Muang, Karon, Phuket, 83100
  • Place, Kata Beach
    ‪2 min walk‬
  • Place, Kata Noi Beach
    ‪12 min walk‬
  • Place, Karon Beach
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access

Deluxe Room, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

In-room safe, individually decorated, desk, laptop workspace

Deluxe Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Two Bedroom

Family Two Bedroom

Family Two Bedroom

8.0 out of 10
Very good
(1 review)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Artsy Deluxe Room

Artsy Deluxe Room

Artsy Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Pool Access

Family Pool Access

Family Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View

Deluxe Room, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Inner

Deluxe Inner

Deluxe Inner

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

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About this property

Sugar Marina Hotel - ART - Karon Beach

2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a complimentary children's club, and a coffee shop/cafe are onsite.
Sugar Marina Hotel - ART - Karon Beach offers 232 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Sugar Marina Hotel - ART - Karon Beach, you're just a quick walk from Kata Beach. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, volleyball, and a playground
  • Steps from Kata Beach and 14 minutes by foot from Kata Noi Beach
  • Airport shuttle service available for a fee
Sugar Marina Hotel - ART - Karon Beach offers its guests a children's pool, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Sugar Marina Hotel - ART - Karon Beach. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Karon hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Tann Tanod - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Mama Restaurant - This seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Andaman - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Mama Restaurant
  • Tann Tanod
  • The Andaman

Things to do

  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • 4 floors
  • At least 80% of food locally-sourced
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sugar Marina Hotel - ART - Karon Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately THB 350 for adults and THB 200 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sugar Marina Hotel - ART - Karon Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0835550003484
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Resort ART
Sugar Marina ART
Sugar Marina ART Karon Beach
Sugar Marina ART Resort
Sugar Marina Resort
Sugar Marina Resort ART
Sugar Marina Resort ART Karon Beach
Sugar Marina Resort Karon Beach

Sugar Marina Hotel - ART - Karon Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 590 reviews
Rating 8 - Good. 285 out of 590 reviews
Rating 6 - Okay. 84 out of 590 reviews
Rating 4 - Poor. 19 out of 590 reviews
Rating 2 - Terrible. 20 out of 590 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay will definitely recommend to friends
Stayed 26 nights in Sep 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location good pool
Stayed 18 nights in Dec 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place to stay. Great breakfast. Very close to the beach
Stayed 7 nights in May 2024
Verified

8/10 Good

Win Ei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice for family.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

ronak

Liked: Cleanliness, staff & service, amenities
What you need they have solid !!!
Stayed 9 nights in Aug 2025
Verified

8/10 Good

Max

Liked: Cleanliness, staff & service
Great location. Great rooms. Sheets were a little stained but no big deal. Buffet breakfast was also really good.
Stayed 4 nights in May 2024
Verified

8/10 Good

Lea

Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money, just a short trip in a grab taxi and you are on bangla road
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Cecilia Buguis

Liked: Cleanliness, staff & service
Stayed in the deluxe pool acess room. Bathroom facilities could be refurbished (tile e grouting). Overall the facilties are ok and staff are very approachable
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The e dining was great D R one of the staff members was great him and the kitchen staff was great I look forward to dining again soon🙂
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Would recommend to anyone. The only reason we didn’t give it five stars is our room was against the elevator and there was loud mechanical noises whenever it was used. But otherwise was amazing
Stayed 3 nights in Feb 2025
Verified

4/10 Poor

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and disgusting like staying in a prison and cell
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean family room. Door did not shut properly so noise at night when people walked by. Overall good place with helpful personnel.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 19 nights in Apr 2024
Verified

8/10 Good

Helena

Liked: Staff & service
Rooms where spacious and clean, good air conditioner. However the hallways and elevators etc were not clean at all. Also lots of mosquitos in our room when we first checked in. Breakfast was very good, however a bit expensive. Be careful when you book this hotel through expedia, because there are 4 different sugar marina’s in this area and this one has the wrong address writing..
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Waylen

Liked: Staff & service
If you're on a budget this place is ok. It's a bit dated, my room smelled really bad like mould. It was relatively clean. Internet wasn't the best. Pillows were pretty good. Air Con with remote was good. Personally I would rather stay at a more cleaner and modern place and won't stay here again.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Clement Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large bedroom with 1 king bed and 2 bunk beds, it was perfect for us (2 adults and 1 child). On top of that we had access to a semi private pool (accessible to only four bedroom) which was great to relax sometimes. I also loved that they provided towels you could bring to the beach as well, it's a game changer for me, had I known in advance it would have saved me some space in the suitcase. The main swimming pool is simple but great with kids as they have a small kids area with a water slide that my son (5yo) loved. Breakfast was doing the job overall but nothing special, just a typical buffet. It was a little crowded (high season), pastries were not good at all but the Thai dish (noddle, fried rice...) and waffles were great. now for the location: it is very near Karon beach, like a 2 minutes walk. And there are also plenty of options to eat nearby without the need to get a taxi or tuktuk.
Stayed 7 nights in Jan 2025
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
If you are unlucky enough to be placed in the rear boutique hotel they claim to be a 4 star hotel I am sorry in advance. The room we were provided reeked of dead fish and mold. Tried to air out some of that smell and it really just brought in more dead fish smells from the outside. This is not a 4 star hotel. Clogged sink from day one is also unacceptable. No bell man to help with bags is also unacceptable when we had to walk such a long way. Secondly, we were not provoded an alternative since they were fully booked. The only option we were given was to wait for the next day. So we said no and left. Even though this was a non refundable stay, Expedia still refunded us due to the hotel's neglect. I also advised them to change their rating because I have never seen a boutique hotel be considered 4 stars. A swimming pool is not an automatic 4 star qualifier. Anyhow, I urge everyone to stay away from this hotel even though the location is great.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
Pros: - Reception staff were nice and welcoming. - Close proximity to the beach. - Blackout curtains were good. Cons: - Although there has seemingly been a recent makeover you can tell that the facilities are run down, particularly noticeable on staircases. - The whole corridor we were staying in smelled damp and foisty. This extended into our room. - Linen and towels were consistently stained despite changes. - Housekeeping didn’t top up water/teabags several times. They also removed toilet paper from the bathroom once, leaving us with none.
Stayed 7 nights in Aug 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Pros: It's convenient and the staff is generally very friendly and helpful. They also have what you would expect from a hotel near the beach - beach towels, mesh bag and slippers. They also provide a crib upon request. Cons: The bathtub is in the corridor and doesn't have a shower head. As such, the water cools down very fast and the sand or dirt is very hard to drain off. We had asked for additional beach towels and bath towels (because there were 3 of us) and had to do so every day as the staff just didn't take note of it when clearing our room. They also will not rinse/change the coffee cups unless you place them in the sink. There's very little counter space in the toilet to put your toothbrushes and toothpaste (oh, please remember to bring your own or buy one as they don't provide). They could've added some shelves next to the sink since there wasn't enough space for counter top.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Karin

Liked: Cleanliness, property conditions & facilities
Das Badezimmer ist etwas klein und hat wenig Abstellmöglichkeiten Das Personal ist sehr hilfsbereit.
Stayed 15 nights in Jan 2026
Verified

4/10 Poor

Anders

Disliked: Cleanliness, property conditions & facilities, room comfort
Bokade rum med pool. Luktade frultansvärt i det rummet så bad om att byta. Fick ett annat rum. Bättre men fortfarande en dålig lukt. Väldigt små familjerum. Städningen var inte bra. Bra ac och sköna sängar. Frukosten var sådär. Mycket folk och ofräsht. Ofta slut på mat.
Stayed 6 nights in Dec 2024
Verified

2/10 Terrible

Hironobu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
先ずカタビーチのカタノイ寄りがよく地図から選択して予約。しかしそこに行くとホテルは無く問い合わせたらカロンビーチだと言う。何とか辿り着きスタッフに伝えるも未だ変更はされていない。 私の部屋だけ（複数人でそれぞれ部屋を利用）でしたが部屋の中に隣の部屋と繋がるドアがあり、こちらには鍵が無い為、開くのでは無いかと不安になる。そして、ドアの隙間から隣の会話程度の声も聞こえて来て眠れなかった。 翌日、部屋を変えてもらい、これなら大丈夫だと４泊の延泊をフロントに依頼。しかし翌朝予約されていないと出ていくように言われる。昨日延泊依頼したスタッフが居た為、昨日言いましたよね？と尋ねると、知りませんの一点張り。 せめて忘れていた認めて欲しかった。他のホテルを探すのに２時間程度要し、時間と労力を無駄に使った。 あと、部屋はモスキートコイルは利用禁止とされているが、部屋には蚊が沢山いた（チェンジした部屋にも）。せっかくコンビニで電気式の蚊取り器を（日本で言うベープマット）買って来たのに１日で追い出されたのでその次のホテルには蚊がいなかったので無駄に終わった。 今までカタビーチ周辺のホテルに沢山宿泊したことがあるが、こんなに酷い目にあったのは初めて。 因みにレンタルバイクは１日２５０バーツでした。周辺相場は２００パーツくらいからでした。 泊まらない方が良いとは言わないが決してお勧めは出来ない。
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Hon Chiu

Liked: Staff & service
Disliked: Cleanliness
交通方便，但是整體不太清潔
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Udo

Liked: Cleanliness, amenities, property conditions & facilities
Gut
Stayed 11 nights in Aug 2023
Verified

6/10 Okay

Louisa

Liked: Cleanliness, room comfort
Disliked: Staff & service

Just OK.. Could be better

Hotel was pretty average.. But clean. Breakfast staff, seemed very unhappy. Normally Thai people are so lovely, the girls working in the restaurant didn't even greet us each day. The waiting staff need to improve.
Stayed 5 nights in May 2022