Trisara Villas & Residences Phuket

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Photo gallery for Trisara Villas & Residences Phuket

3 Bedroom Ocean Front Residence (RV32) | Terrace/patio
Property video
3 Bedroom Signature Villa (RV24) | Living area
7 Bedroom Ocean Front Residence (RV5)
3 Bedroom Signature Villa (RV33) | Bathroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
60/1 Moo 6, Srisoonthorn Road, Choeng Thale, Phuket, 83110
  • Place, Sirinat National Park
    ‪1 min walk‬
  • Place, Banana Beach
    ‪7 min walk‬
  • Place, Bang Tao Beach
    ‪5 min drive‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Ocean View Pool Villa

  • Ocean view
  • 240 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Ocean View Pool Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 135 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Ocean Front Pool Villa

  • Ocean view
  • 240 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Signature Ocean View Pool Suite

  • Ocean view
  • 230 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Two Bedroom Ocean Front Pool Villa

  • Ocean view
  • 300 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

3 Bedroom Ocean Front Residence (RV12)

  • Ocean view
  • 1445 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Free Wi-Fi

4 Bedroom Ocean Front Residence (RV25)

  • Ocean view
  • 1000 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Single Beds
  • Free Wi-Fi

5 Bedroom Ocean Front Residence (RV04)

  • Ocean view
  • 6983 sq m
  • 5 bedrooms
  • Sleeps 15
  • 5 King Beds
  • Free Wi-Fi

6 Bedroom Ocean Front Residence (RV30)

  • Ocean view
  • 1254 sq m
  • 6 bedrooms
  • Sleeps 12
  • 4 King Beds and 4 Single Beds
  • Free Wi-Fi

3 Bedroom Signature Villa (RV22)

  • Ocean view
  • 1445 sq m
  • 3 bedrooms
  • Sleeps 7
  • 4 Single Beds and 1 King Bed
  • Free Wi-Fi

7 Bedroom Ocean Front Residence (RV5)

  • Ocean view
  • 2499 sq m
  • 7 bedrooms
  • Sleeps 18
  • 5 King Beds and 4 Single Beds
  • Free Wi-Fi

4 Bedroom Ocean Front Residence (RV31)

  • Ocean view
  • 2500 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds
  • Free Wi-Fi

9 Bedroom Ocean Front Residence (RV2)

  • Ocean view
  • 9700 sq m
  • 9 bedrooms
  • Sleeps 18
  • 7 King Beds and 4 Single Beds
  • Free Wi-Fi

6 Bedroom Ocean Front Residence (RV29)

  • Ocean view
  • 3000 sq m
  • 6 bedrooms
  • Sleeps 12
  • 5 King Beds and 1 Queen Bed
  • Free Wi-Fi

2 Bedroom Signature Villa (RV20)

  • Ocean view
  • 1430 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

2 Bedroom Signature Villa (RV23)

  • Ocean view
  • 1620 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

2 Bedroom Signature Villa (RV37)

  • Ocean view
  • 1630 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

2 Bedroom Villa (RV09)

  • Ocean view
  • 375 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

3 Bedroom Ocean Front Residence (RV32)

  • Ocean view
  • 1428 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free Wi-Fi

3 Bedroom Signature Villa (RV24)

  • Ocean view
  • 1680 sq m
  • 3 bedrooms
  • Sleeps 7
  • 4 Single Beds and 1 King Bed
  • Free Wi-Fi

3 Bedroom Signature Villa (RV33)

  • Ocean view
  • 1760 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

3 Bedroom Signature Villa (RV39)

  • Ocean view
  • 1468 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

8 Bedroom Ocean Front Residence (RV8)

  • Ocean view
  • 8046 sq m
  • 10 bedrooms
  • Sleeps 26
  • 8 King Beds and 4 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Trisara Villas & Residences Phuket

Catch some rays at the beach or spend the day relaxing at Trisara Villas & Residences Phuket's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Trisara Villas & Residences Phuket offers 39 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Refrigerators, espresso makers, and minibars (stocked with some free items) are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Choeng Thale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Jara Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Trisara Villas & Residences Phuket, you're just a quick walk from Banana Beach. Free WiFi in public areas, free valet parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine with a beachfront location at Cielo & Spice, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, facials, or aromatherapy at Jara Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and yoga classes
  • Just a 3-minute drive from Nai Thon Beach and 6 minutes from Bang Tao Beach
  • Free airport shuttle service
Trisara Villas & Residences Phuket offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a health club, and spa services are also featured at the luxury Trisara Villas & Residences Phuket. A roundtrip airport shuttle is free (available on request). Self parking and valet parking are free.

This 5-star Choeng Thale hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Cielo & Spice - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Thai Library - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Crique - This beach bistro specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
7.8˚N - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 2,000 for adults and THB 1,000 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 7.8˚N
  • Cielo & Spice
  • La Crique
  • Thai Library

Things to do

  • 2 outdoor tennis courts
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Windsurfing
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Trisara Villas & Residences Phuket

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 5650.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 90000 per accommodation, per night

We've listed all charges provided to us by the property.

The listed general deposit applies to 9 Bedroom Ocean Front Residence (RV2) bookings. The general deposit is THB 10,000 per night for 1 Bedroom Villa bookings, THB 20,000 per night for 2 Bedrooms Villa, THB 30,000 per night for 3 Bedrooms Villa, THB 40,000 per night for 4 Bedrooms Villa, THB 50,000 per night for 5 Bedrooms Villa, THB 60,000 per night for 6 Bedrooms Villa, THB 70,000 per night for 7 Bedrooms Villa and THB 80,000 per night for 8 Bedrooms Villa.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 2000 for adults and THB 1000 for children
  • Rollaway bed fee: THB 5650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Trisara Villas & Residences Phuket offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Trisara Villas Phuket Hotel Choeng Thale
Trisara Thalang
Trisara Villa
Trisara Villa Thalang
Trisara Villas Phuket Villa Choeng Thale
Trisara Villas Phuket Choeng Thale
Trisara Villas Residences Phuket
Trisara Villas Phuket Hotel

Trisara Villas & Residences Phuket Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 155 out of 174 reviews
Rating 8 - Good. 12 out of 174 reviews
Rating 6 - Okay. 7 out of 174 reviews
Rating 4 - Poor. 0 out of 174 reviews
Rating 2 - Terrible. 0 out of 174 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew Alan

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, truly excellent staff, wonderful trip!
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit Trisara. Exceptional in every way.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel of a very high standard — everything was perfect. Thank you to the staff, we really enjoyed.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities
Great staff and service. Chill vibe a little far from the action
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Great Villas with amazing views , Everyone working there gave us excellent service and a warm welcome . I highly recommend the resort .
Stayed 1 night in Jun 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding: “fantastic atmosphere, brilliant restaurants, beautiful architecture and area. Attention to service is second to none” But also expensive place to stay.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing luxury property with the most wonderfully friendly, accommodating, polite staff. The best service I have ever received at an ultra luxury hotel/resort. Management has successfully created a warm and welcoming hotel staff culture that cannot be found at your typical franchise hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best!

Simply the best experience we have enjoyed. Our last best experience was the Bulgari in Dubai but Trisara was better. From check in to the escort through the airport on departure everything was flawless.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Among the best resorts in the World

From our escorted check I. to escorted check out everything was perfect. Our Villa was comfortable and spotless. We loved the choice of in or outdoor shower. The gym was great and I windsurfed and paddle boarded in beautiful warm clear water. Had dinner at Pru..excellent. Room service was also great
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best, if not the best hotel I have stayed at in my life. Comparing this to hundreds of hotels I've stayed at globally; it was better by miles in every aspect possible than anything i have ever stayed at. Everything was just too perfect. I believe this is the ultimate spot for anyone looking for an extremely luxurious, quiet and private stay. The attention to details was something i have never seen before, truly astonishing. They took every note/request i had and did it better than I asked for. Will be coming back here every time I visit. Thank you very much to everyone at the hotel who made my stay this spectacular/amazing.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, breathtaking view from the room, private space, beautifully decorated, many dining options, including a Michelin star restaurant. Staff and concierge offer impecable service. The spa facilities are excellent, including massage and sauna, but missing jet pool. The beach is amazing in high tide, but does not look very nice I low tide when one cannot swim. Food in the restaurants is way overpriced even with compared with top resorts with much better food such as the fairmont mayakoba: e.g., brunch at Trisara is usd$93+tax+service, similar for lunch and dinner is more. The breakfast is included and it is excellent. I would definitely recommend Trisara and I would come back, but I hope they reduce the prices of food or offer an all inclusive.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Trisara is quite an exceptional hotel...the landscaping is stunning. The sea view from our villa was quite special. The accommodation was generous in size, clean and luxurious. The food options on site were good, including the Pru restaurant, which i would recommend every guest try one evening of their stay. The staff were incredibly polite and friendly. The gym is good, not exceptional, perhaps a proper squat rack would be a good addition. The spa treatments on offer are extensive. Our two hour thai and oil massage was incredibly relaxing and the staff were professional and accommodating. This is a special resort. You wont be disappointed.
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Kangjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Error

The road to the beach was very difficult. It was very difficult because we were not notified in advance that it was closed due to construction
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply the best in Thailand (and one of the top in the world), and this is coming from somebody who has stayed at dozens of resorts in Thailand including Amanpuri, Rosewood, Ritz Carlton in Krabi, Four Seasons, etc. Why? Because of a variety of factors. First, the villas are in their own league. While other hotels have private pools and villas, they are stacked on each other, so you hear your neighbors, sometimes see them, etc. Not at Trisara, where you truly feel like you are at a private residence. The private villa pools are the largest I've ever seen at a resort anywhere in the world including Cabo, Bali (just stayed at Raffles Bali), Langkawi, etc. The interior decor is very Thai but in a clean, modern way, just enough Thai to make it feel extremely authentic but not over the top. And while the interior size is very impressive, its the outdoors of each villa/room that really makes this hotel shine. Second, the service is exemplary. Everyone will know your name, offer to get you buggy service, remember what you liked at your meals or what table you preferred. This points to a resort/hotel that is being run exceptionally well, and in this case Jeremy Harris, the manager, does an outstanding job. You'll see him around the hotel greeting guests and making sure everything is run top notch.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

Miki

Liked: Cleanliness
For the high cost of the stay, I felt the service was not good. The good points were the cleanliness of the rooms and the kindness of the staff. The bad points were the spa. I had the “Jara Treatment (90min)” and there was a lot of confusing information in the leaflet. (The leaflet contained a lot of confusing information (massage, energy flow, tension release, hot stones, Indian head massage, etc.). I did not know which treatment “Jara Treatment(90min)” I wanted to receive, so I asked the hotel chat service. Then the hotel staff answered, “Please see the leaflet". I had other things I wanted to do during my stay, and I also thought “Trisara Spa will not disappoint me”, so I did not check any further and it was the day of the spa. I was not disappointed, and I did not check further on the day of the spa. There was no special treatment at all as described in the leaflet. And although the hotel claims to have the “best technology in Thailand,” in reality it was just a monotonous massage in which the muscles of the body were smoothed out, and I could not feel the technology. I don't know why I paid such a high fee for this treatment. I really thought it would have been better to go to a regular Thai massage parlor.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

TONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションが素晴らしかった。 スタッフのホスピタリティがとても感動しました。
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

YUTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しい朝食、美しい景色、親切なスタッフ、最高の宿泊体験でした。
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres belle villa avec une vue magnifique (villa 201), très grande, piscine privée royale, lit incroyable et linge de lit et de salle bain tellement agréable
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Gia

Disliked: Staff & service, property conditions & facilities
Property is ok, old but well maintained. Location is secluded so it's private. Dining options are very limited and food is very average for the price they charge for the hotel (not applicable for PRU which we didn't try). Customer service- very very average. Nothing against any staff, they are all so very nice and they try but the problem is the management and training. For example, sometimes we waited 20 minutes for a buggie. It was hard to communicate with the staff because of the limited English some of them speak. The management seems very unorganized- we made some bookings through the concierge but I had to keep reminding them of certain things (for example, we booked a wake boarding class but i was worried about the weather, the concierge said she will call me to confirm once she checks the weather. I never heard from her, i had to call the time I was supposed to have the lesson and be told she needs to check still and 5 minutes later she told me it's cancelled). At times, I felt like I was reminding them to do their jobs. This is supposed to be a 5 star resort which charged quite a bit to stay there. I was very disappointed with the service. I wouldn't come back.
Stayed 5 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Torisawa is a one of the best accommodation in the east Asia. I like here.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

천국

아니무슨 천국이 따로없 습니다. 룸서비스부터 룸상태,서비스,눈에보이는 모든경치가 만족스러웠어요. 가격값했습니다. 최고의 푸켓호텔. 인정합니다.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

RaulBrindis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort to rest and escape of stress. Great staff
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
꼭 다시 가보고싶음. 특히 직원분들 서비스 최고중의 최고 였습니다 정말 인생 리조트 였습니다
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhafter Aufenthalt

Absolut perfekter Aufenthalt mit traumhaft freundlichen Service. Wahnsinnig schöne Anlage mit tollen Pool-Villen.
Stayed 6 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was fantastic! The director, Anthony, was extremely accommodating and friendly to all guests and seemed to know all guests on first name basis. The staff was outstanding and some of our favorite restaurant staff included Tom and Sky. It was a honeymoon trip and this experience exceeded our expectations, making lasting memories we cherish!
Stayed 7 nights in Oct 2019