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Bear Mount Inn & Suites

2.0 star property

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Photo gallery for Bear Mount Inn & Suites

Reception
Reception
Deluxe Room, 2 Double Beds
Point of interest
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Pigeon Forge, TN
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪9 min walk‬
  • Place, Patriot Park
    ‪1 min drive‬
  • Place, Old Mill
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Bathroom

Standard Room, 2 Double Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Superior Suite, Multiple Beds, Jetted Tub, City View

  • City view
  • 47 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Superior Suite, Jetted Tub

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6

Superior Suite, 1 King Bed, Jetted Tub

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds (Pet Friendly)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 2 Double Beds, Jetted Tub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 6

Standard Room, 2 Double Beds, Kitchenette

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Bear Mount Inn & Suites

Along with a snack bar/deli, this hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, a seasonal outdoor pool, and a business center are onsite.
Bear Mount Inn & Suites offers 60 accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Pigeon Forge hotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Bear Mount Inn & Suites, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Free WiFi in public areas, free self parking, and a snack bar/deli are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, conference space, and a computer
  • 7 minutes by car from Island at Pigeon Forge and 8 minutes from Titanic Museum
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Bear Mount Inn & Suites. Self parking is free.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 8:30 AM - 11:30 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mountain Comfort Lodge Pigeon Forge
Rodeway Inn Motel Pigeon Forge
Mountain Comfort Pigeon Forge
Rodeway Inn Pigeon Forge
Rodeway Inn Hotel Pigeon Forge
Rodeway Inn Parkway Hotel Pigeon Forge
Rodeway Inn Parkway Pigeon Forge
Rodeway Inn Parkway
Rodeway Parkway Pigeon Forge
Rodeway Parkway
Bear Mount Inn Pigeon Forge
Bear Mount Inn
Bear Mount Pigeon Forge

Bear Mount Inn & Suites Reviews

Reviews

4.8
Rating 10 - Excellent. 47 out of 375 reviews
Rating 8 - Good. 30 out of 375 reviews
Rating 6 - Okay. 75 out of 375 reviews
Rating 4 - Poor. 66 out of 375 reviews
Rating 2 - Terrible. 157 out of 375 reviews

4.6/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

4/10 Poor

Dariya

Stayed 2 nights in Nov 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, room comfort
This is an older hotel but the bed was extremely comfortable it was as clean as it could be given it being older. I'm just cimmon folk so it worked well for us and worth the price we would stay here again.
Stayed 1 night in Nov 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, amenities
Not ideal staff was nice but we didnt have any towels in room and door lock stopped working so we had to get let in everytime we came back to the room
Stayed 2 nights in Nov 2025

6/10 Okay

Sabrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No kitchen, no continental breakfast, staff was non-existent
Stayed 2 nights in Nov 2025

8/10 Good

Coleman

Liked: Cleanliness, property conditions & facilities
Staff was nice
Stayed 1 night in Oct 2025

2/10 Terrible

Gail

Disliked: Amenities, property conditions & facilities
Lights didn’t work in the room, floors damaged, adjoining door to next suite wouldn’t lock
Stayed 1 night in Oct 2025

10/10 Excellent

Kiara

Stayed 1 night in Oct 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
DO NOT STAY HERE! It may be one of the cheapest, but it's also one of the worst. Pay a little bit more and go elsewhere. The pictures on line are NOT accurate. We stayed two weekends. Lots of issues the first weekend - very, very disappointed. We travel frequently for our job and this is the most expensive and WORST place. $425 (for 2 nights) for a room that is dingy, dark, dirty, and reeked of marijuana! There was mold in the grout in the small bathtub, no cups, no coffee machine, no kleenex, one shampoo and one bar soap, the jacuzzi tub in scratched up and dingy with a crack in the foundation (i.e. mold in there!) Toilet wobbled when sat on, towel bars coming off the wall. Assumed some of these were just occasional issues. BUT, we came back the next weekend and it was even worse - first off, they frequently run a "we don't have batteries or ran out of key cards" scam so they don't have to fix things. The second room had a coffee machine but no server or cups. The outlet under the tv was coming out of the wall, stains on furniture, mold under sink, outlet near sink was NOT a gfci and it didn't work, lock to adjoining room door is busted, no plug for the tub to make a bath, plus drain cover completely came off, one drawer was glued shut... And I marked "pay at location" but both times they charged my card in the morning, meaning I couldn't actually pay when we got there with cash or a different card. That screwed up my bank account. GO SOMEWHERE ELSE!!!!!!
dead bugs in fan. fan didn't work in both rooms
mold around tub, faucet, sink, etc
broken jacuzzi foundation (probably mold inside crack)
NOT a STATE-REQUIRED GFCI! and it didn't work
Stayed 2 nights in Oct 2025

4/10 Poor

Barry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will Not Return.

Unfortunately, all of the negative reviews for this property stand up to their descriptions. We will not be returning to stay. This hotel is in dire need of addressing from the amenities to getting towels and such when requesting them. This hotel is in need of major renovation. Also glad we didn't stay on the third floor as we were told the pest issue was the WORST there.
Stayed 3 nights in Oct 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was severely understaffed. Both my rooms were not clean. That includes toilet, bathtub, sinks, floors, and roaches on the floors. An old Ruth brush, and tooth paste left over from a previous stay. The worst room I have even rented in my lifetime. A one star rating is a far stretch, DO NOT stay here.
Stayed 2 nights in Oct 2025

4/10 Poor

Norman

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pics do not look like the rooms. Beds are extremely hard but were clean. The floor could have used a good sweeping and mopping. There were kids clothes in the dresser. Could have been left by previous guest. It wasn't really a big deal. The AC was cold which was great. The employees were nice.
Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
COCKROACHES!! VERY VERY NASTY SHEETS!!!! NEVER BEEN WASHED PEE, MAKEUP, CHEETOS AND ALOT OF STAINS ON THEM. THE REFRIGERATOR WAS FILTHY, THE VENTS IN THE BATHROOM HAD MOLD AND WATER STAINS AROUND IT ALSO HAD POOP ON THE WALLS, MOLD ON THE CEILING.. DUCK TAPE AROUND THE DOOR. WHEN I CALLED THE MANAGER SHE ACTED LIKE THIS IS OK AND NOTHING IS WRONG WITH IT. I ASKED FOR A REFUND SHE LOOK AT HER HUSBAND AND LOOKED BACK AND SAID THIS IS NON REFUNDABLE...
Body fluid on sheets
Live cockroaches on sheets
Dead cockroach in the bathroom corner
Ceiling in the bathroom
Stayed 1 night in Oct 2025

8/10 Good

Brittany

Stayed 1 night in Oct 2025

4/10 Poor

Traci

Disliked: Cleanliness, staff & service, property conditions & facilities
I was extremely disappointed with my stay. While the hotel advertised itself as pet-friendly, there were no designated areas to walk dogs or accommodate pets at all. In addition, housekeeping never came by to clean the room during my stay, which meant no fresh towels and no trash removal. For the price, I didn’t expect much. I would not recommend this hotel to anyone traveling with pets or expecting daily room upkeep.
Stayed 4 nights in Oct 2025

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelled like a dead rats
Stayed 1 night in Sep 2025

4/10 Poor

billie jo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outside of motel was dirty , trash , mattress, furniture by dump where you had to walk up stairs, it was like people live there not a motel , people fighting in parking lot , was was not clean , coffee pot in room no coffee, no cleaning of room no fresh towels and towels smell awful
Stayed 2 nights in Aug 2025

10/10 Excellent

Beve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Tammy

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What ever you do DO NOT STAY AT THIS MOTEL. We were suppose to have had a room on first floor due to my mom in wheel chair we was put on second floor with a horrible ramp. Our room stunk. Had to get air freshener. Tried to get our money back on both rooms the lady wouldnt give it back. The pool was ok just side of it was green. On the other end of motel all kinds of drug activities we will never get this motel again. We will let everyone know about this motel chaiwe r
Stayed 6 nights in Aug 2025

8/10 Good

Leanna

Liked: Staff & service, property conditions & facilities
U
Stayed 2 nights in May 2025

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sh!th0le! worse place ive ever payed to stay at

This is the most disgusting place ive ever seen. Dead spiders everywhere, mildew in the bathroom, trash in the stairwells, like old mattresses and furniture. There were bugs in the room, microwave was disgusting, bedding had stains on it. THEY DIDN'T HAVE A KEY TO THE ROOM, I HAD TO HAVE THE LADY LET ME IN EVERYTIME I RETURNED TO THE ROOM!. I had a dog with me so i couldn't take him out because i would have to call this lady to get back in my room or leave my door open for more bugs to get in. I tried to tough it out, but i left after one night, even though i booked 3 nights, threw the clothes away i wore during the stay. During check out i was informed there was no early check out refund. I didn't want to argue at this point, i just wanted to leave. A couldn't find any other lodging nearby so i just came home. STAY AWAY FROM THIS PLACE!
Stayed 3 nights in Aug 2025

2/10 Terrible

Lendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

Stayed 2 nights in Aug 2025

2/10 Terrible

Ashlyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was honestly the most disgusting place I have ever came across, I don’t know how it hasn’t been shut down between the bed bugs and the literal live roach crawling on the wall when we first walked in. As soon as we got our keys we turned them back in and booked another hotel room. Overall a very unsafe and unsanitary environment.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jaime

Disliked: Cleanliness, property conditions & facilities
Homless sleeping in parking lot. Door lock broken. No breakfast advertised continental breakfast. Loud at all hours. Broken furniture and appliances scattered around property. Ac didn't cool and was emitting a grinding sound. Plaster was falling off inside room due to wayer damage. Room smelled like cigarettes. Checked out a day early couldn't stay there.
Stayed 2 nights in Aug 2025

6/10 Okay

Addinekia, Spartanburg

Travelled with family
Disliked: Cleanliness, amenities
I will give this place 2 stars because my room was dirty. The hotel needs renovation to bring it up to date.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 7 nights in Jul 2025