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Best Western Plaza Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plaza Inn

Exterior
Property preview
Indoor pool, 2 outdoor pools, pool loungers
Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪2 min walk‬
  • Place, Old Mill
    ‪13 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(238 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plaza Inn

Hotel with 2 outdoor swimming pools, steps from Dolly Parton's Stampede Dinner Attraction
Along with 2 outdoor pools, this smoke-free hotel has an indoor pool and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plaza Inn gets good marks from our customers. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and 2 outdoor pools or soak in the 2 hot tubs
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Guests have good things to say about the accommodations for the comfy beds and spaciousness
  • Steps from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge
Best Western Plaza Inn offers its guests 2 outdoor swimming pools and 2 hot tubs along with an indoor pool and a children's pool. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Plaza Inn also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Continental Cafe - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Reviews

Best Western Plaza Inn Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1244 out of 2030 reviews
Rating 8 - Good. 526 out of 2030 reviews
Rating 6 - Okay. 173 out of 2030 reviews
Rating 4 - Poor. 54 out of 2030 reviews
Rating 2 - Terrible. 33 out of 2030 reviews

Reviews

10/10 Excellent

Connie, Elizabethtown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay for almost a week.
Stayed 7 nights in Jun 2025

10/10 Excellent

CRYSTAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and beautiful
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that 2 of the 3 pools were open until 12am. Would be nice if all 3 were.
Stayed 2 nights in Aug 2025

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Aug 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good experience. Maybe just a refurbishment of the outside stairways.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place clean bed and overall great experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with family at a great place
Stayed 2 nights in Jul 2025

8/10 Good

Katelyn

Stayed 4 nights in Aug 2025

8/10 Good

Todd

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It was an okay place to stay. Breakfast we did not care about. Staff didnt know much about area
Stayed 3 nights in Aug 2025

8/10 Good

Lori

Travelled with family
Liked: Amenities
The property was okay kinda old could definitely use some updates. Our last morning there the smoke alarm went off at 6:00am continued beeping. No one was available to fix it per front desk. Finally at 7:30am a nice gentlemen came up. I did ask the hotel for some type of compensation but they stated I booked through a third party I would have to contact you. This was very inconvenient as my sister has cancer and needed her rest that day.
Stayed 4 nights in Jul 2025

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and very clean. The grounds and pool area were also in excellent condition.
Stayed 2 nights in Aug 2025

8/10 Good

Deedra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Clean grounds.
Stayed 1 night in Jul 2025

2/10 Terrible

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful as always!
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were nice and clean. Breakfast was decent. It was a 15 minute or less drive to everywhere we wanted to go. Beds were comfortable.
Stayed 4 nights in Jul 2025

10/10 Excellent

ANDREA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was fantastic and the free breakfast was very good!!! Beds where comfortable and the room was amazing for the price!!!
Stayed 2 nights in Jul 2025

8/10 Good

Elva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was terrible. If you not in early you wont be parking close to your room. Not enough towels by pool. Floors could be mopped better. Otherwise everything was great. I would stay again. Breakfast was great.
Stayed 6 nights in Jul 2025

10/10 Excellent

Cory Brewer and Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just perfect for our family of four , it’s very close to Dollywood and that’s what we were looking for :)
Stayed 6 nights in Jul 2025

10/10 Excellent

Ryan Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025