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Embassy Suites By Hilton Pigeon Forge Resort

3.5 star property

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Photo gallery for Embassy Suites By Hilton Pigeon Forge Resort

Terrace/patio
Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Reception
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
395 Jake Thomas Road, Pigeon Forge, TN, 37863
  • Place, The Ripken Experience - Pigeon Forge
    ‪3 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪12 min walk‬
  • Place, Island at Pigeon Forge
    ‪16 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 King Bed, Mountain View (Bathtub)

View from room

Suite, 1 King Bed, Mountain View (Bathtub)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed (Hearing)

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed (Bathtub)

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Studio Suite, 1 King Bed (Bathtub)

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible (Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Mountain View (Hearing)

View from room

Room, 1 King Bed, Accessible, Mountain View (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Mountain View (Bathtub)

View from room

Room, 1 King Bed, Accessible, Mountain View (Bathtub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Smart TV, Netflix, Hulu, streaming services

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Smart TV, Netflix, Hulu, streaming services

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mountain View (Hearing)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Mountain View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mountain View (Bathtub)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Mountain View (Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Bathtub)

Smart TV, Netflix, Hulu, streaming services

Suite, 2 Queen Beds (Bathtub)

  • 55 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Mountain View (Roll-In Shower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Mountain View (Roll-In Shower)

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Mountain View (Bathtub)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Mountain View (Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6

1 King Bed 1 Room Studio Suite

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

1 King 1 Room Studio-Mobility Accessible With Tub

  • Sleeps 4

1 King 1 Rm Studio Mob Acc W/Tub W/ Balcony

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

1 Kng 1 Rm Studio Ste Hearing Acc W/ Balcony

  • Sleeps 4

Studio Suite With 1 King Bed, 1 Room And Balcony

  • Sleeps 4

Two Room King Suite-Mobility Accessible With Roll In Shower

  • Sleeps 4

1 King 2 Rm Ste Mobility

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Two-Room Suite With 2 Queen Beds, Mobility Accessible Tub And Balcony

  • Sleeps 6

Two-Room Suite With Two Queen Beds, Mobility Accessible Roll-in Shower And Balcony

  • Sleeps 6

Two-Room Suite With 2 Queen Beds And Balcony

  • Sleeps 6

Two-Room Suite With 2 Queen Beds And Balcony-Hearing Accessible

  • Sleeps 6

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Restaurant
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  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 299 reviews
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includes taxes & fees
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About this property

Embassy Suites By Hilton Pigeon Forge Resort

Resort with free breakfast, near Island at Pigeon Forge
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free resort. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite. Change of towels is available on request.
Embassy Suites By Hilton Pigeon Forge Resort offers 168 air-conditioned accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. Smart televisions come with cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Pigeon Forge resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site.
During your stay at Embassy Suites By Hilton Pigeon Forge Resort, you're just a quick walk from The Ripken Experience - Pigeon Forge. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 1-minute drive from LeConte Center at Pigeon Forge and a few minutes from Island at Pigeon Forge
  • Cats and dogs welcome for a fee
Embassy Suites By Hilton Pigeon Forge Resort offers its guests a seasonal outdoor pool, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include 2 meeting rooms and coworking spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites By Hilton Pigeon Forge Resort. Free self parking is available.

This 3.5-star Pigeon Forge resort is smoke free.

Guests are served free buffet breakfast daily.
Summit - This rooftop bar serves dinner only. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Summit

Things to do

  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Grab bar in shower
  • Hardwood flooring in public areas
  • In-room roll-in shower
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's hilton mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's hilton mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Pigeon Forge Resort Resort
Embassy Suites By Hilton Pigeon Forge Resort Pigeon Forge
Embassy Suites By Hilton Pigeon Forge Resort Resort Pigeon Forge

Embassy Suites By Hilton Pigeon Forge Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 112 reviews
Rating 8 - Good. 10 out of 112 reviews
Rating 6 - Okay. 3 out of 112 reviews
Rating 4 - Poor. 0 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Tracy Marie

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
There housekeeping sucks, the only thing they did was pull blankets up over the bed didn't make it properly, didn't restock on Toilet paper, kleenex, clean glasses, nothing! And when mentioned nothing happened. We left cash tips even though they're cashless which we didn't know up front and tips were added to the few times we bought anything thru them. The "complimentary" snacks/drinks cost you a $200 resort fee, so much for complimentary. Overall not impressed and won't stay again!!!
Stayed 10 nights in Aug 2025

10/10 Excellent

Annesha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property
Stayed 2 nights in Aug 2025

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! Staff super friendly and the room was beautiful and clean. There are so many family friendly activities in the hotel you
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel, and staff!! Pet-Friendly. Amazing Rooftop!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Great experience love the hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, upscale, worth every penny.
Stayed 1 night in Aug 2025

10/10 Excellent

Amos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was beautiful great location peaceful will definitely visit again the only thing i didnt like was thats its pet friendly and i have bad allergies other than that i give it a 10
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer Silva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Embassy Suites for 5 days in August during the Jeep Invasion! We had a minor issue with the room and we were immediately moved across the hall with a balcony view! Hotel was very clean and the amenities were great! Swim pool bar was awesome, peaceful! Lawn games were a nice touch. The rooftop restaurant/bar provided a nice daily free breakfast, free happy hour 5-7pm and pool tables/TopGolf virtual game. Location is a short drive to Teaster with many options for dining/shopping and The Island is 5min drive! Would def stay again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Dasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Well on the food I got sick on the last day that I stayed I got my some small burgers that got me sick from the restaurant that they have
Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in Pigeon Forge and checked into a hotel that was covered in black mold. A quick search popped up this hotel. We were initially hesitant, believing we needed to be on the Parkway. Boy, was I wrong! We drove up to a beautiful, well-lit, and inviting property that was mere seconds from parking for The Island. Any reservations I had about being off the Parkway were quickly quieted by the view provided during breakfast at The Summit, the restaurant on the top floor. Rooftop dining is a fantastic idea for a place that offers such stunning views of the Smokey Mountains and they’ve executed it perfectly. The floor to ceiling windows and ease of access to the pergola covered outdoor seating provide, along with the mix of buffet and made to order items was the perfect start to our days exploring the area. I will admit that I initially turned my nose up at the resort fee, but after seeing the pools, bar, game room, restaurant, outdoor chess pad, and life-size yard pong, and experiencing one of the evening receptions, I believe that fee to be worth the money. I look forward to returning sometime and hope to find this property in the same condition with the same friendly staff. It truly did make our stay better than I imagined it could be.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need firmer pillows. Pillows were too soft. Bed was comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New with a few kinks

New Hotel. The room could have been cleaner, there was a lot of hair and dust on floors. The hallways and common space needed to be cleaned. Loved the room with a balcony. The open space around the pool and gathering areas were nice. Missed opportunities in food and beverage as no way to order food to the pool side. Beds are firm, not my favorite but my husband liked them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside pigeon forge so it makes it easy to get in and out without dealing with too much traffic. Staff was friendly and with it being a newer hotel everything is brand new.
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and clean room and bathroom with exceptional service. Beautiful pools and hot tub. Beautiful view on top floor during breakfast. Great food, too!
Stayed 2 nights in Jul 2025

10/10 Excellent

asha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.. the room was clean and the breakfast was great too
Stayed 3 nights in Jul 2025

10/10 Excellent

Tracy L

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! Lots of activities for kids, clean rooms, attentive staff, and good breakfast selections!
Stayed 2 nights in Jul 2025

10/10 Excellent

Aquarius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed this resort!! Best place to stay when visiting Gatlinburg!!
Stayed 2 nights in Jul 2025