See all properties

Grand Smokies Resort Lodge

2.5 star property

Choose dates to view prices

Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Restaurant
Lobby
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(68 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace

Queen Kitchen Fireplace

8.4 out of 10
Very good
(85 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(75 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets allowed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Single Bunk Beds

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
  • Pool
  • Hot tub
  • Breakfast included
  • Kids’ pool
4.4 out of 5, Excellent, 2,735 reviews
The price is €56
includes taxes & fees
22 Feb - 23 Feb
Econo Lodge Pigeon Forge Riverside

About this property

Grand Smokies Resort Lodge

Mountain hotel with free parking connected to the convention center in Pigeon Forge
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a children's pool, and a 24-hour front desk. Change of towels is available on request.
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
With your stay at Grand Smokies Resort Lodge, you're connected to the convention center and just a quick walk from Biblical Times Dinner Theater. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the buffet restaurant
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include 3 meeting rooms, a conference center, and a gift shop
  • Onsite recreation includes a gym
  • 11 minutes by foot from Titanic Museum and a 3-minute drive from Island at Pigeon Forge
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a children's pool, an indoor pool, a waterslide, and a fitness center. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Wood Grill Buffet - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to midnight.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 554 out of 1176 reviews
Rating 8 - Good. 274 out of 1176 reviews
Rating 6 - Okay. 186 out of 1176 reviews
Rating 4 - Poor. 89 out of 1176 reviews
Rating 2 - Terrible. 73 out of 1176 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Vicente

No hot water and the bed was very uncomfortable. Very disappointing stay.
Stayed 1 night in Nov 2025

8/10 Good

Peggy

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Mandi

Stayed 2 nights in Oct 2025

8/10 Good

Brian

Stayed 2 nights in Oct 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay. They gave 2 free vouchers for a breakfast buffet next door. The pool was open til 1am. Clean lobby, parking lot, and pool area. The only issue I seen was the shower curtain had some mold on it and the water pressure for a shower was low.
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Travelled with family
WE STAYED HERE OVER FALL BREAK. THE LADY THAT CHECKED US IN WAS VERY NICE. SOME OF THE OTHER STAFF SEEMED COLD WHEN YOU ASKED QUESTIONS. ONCE WE GOT TO OUR ROOM WE DISCOVERED THAT OUR BALCONY LOOKED OUT AT THE BACK OF A BUILDING THAT LOOKED TO BE ADDED ON. OUR FRIDGE ROCKED AND THE TV WASN'T THE GREATEST. THEY SENT SOMEONE UP TO FIX THE FRIDGE AND ALL THEY DID WAS STICK A WEDGE UNDER IT TO KEEP IT STEADY. THE BEDS WERE EXTREMELY HARD AND MY BACK HURT MOST OF THE TRIP. THERE IS BREAKFAST BUT IT IS ONLY ON SAT AND SUN AND FOR 2 ADULTS ONLY YOU WILL HAVE TO PAY HALF PRICE FOR ADDITIONAL GUEST AND FOR YOUR DRINKS. IT IS AN OLDER PROPERTY AND STILL LOOKS VERY DATED BUT OUR ROOM WAS CLEAN. MY SON LOVED THE POOL AND ARCADE, MOST OF THE GAMES ARE $1 EACH. IT WAS OK BUT COULD USE SOME UPDATES.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

6/10 Okay

Rhoda

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Room was clean except the bathroom it had hair around the tub and behind the door but otherwise not terrible
Stayed 1 night in Oct 2025

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay here often when we come to the Smokies It has decent access to get out on the main street. The rooms are clean. The staff is friendly. We have not used the pool but it is always a hit for the children. They also have a nice little game room as well as a place to sit down in the lobby if you are staying with a group and need to meet
Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great location, nice to have a real breakfast!
Stayed 1 night in Oct 2025

4/10 Poor

Rusty

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was excellent, rooms were clean, and amenities were great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Johnna

Stayed 2 nights in Oct 2025

8/10 Good

Chad

Stayed 1 night in Oct 2025

4/10 Poor

Talon

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 6 nights in Oct 2025

10/10 Excellent

JANIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, good location
Stayed 2 nights in Oct 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Parking lot was safe. The bed in our room was terrible!! Neither of us could rest at all. The bed was to hard.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

2/10 Terrible

Katherine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worst night of sleep ever! People in room next door were incredibly loud from 2am onward. Poor insulation (sound-proofing) between rooms. Deadbolts on patio and room door don’t engage to secure doors. Bed was comfortable. Breakfast at location across parking lot & not available until 8am.
Stayed 1 night in Oct 2025

2/10 Terrible

Garry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was supposed to have a working fire place, it did not. The refrigerator, only the freezer part worked. The bed had a old mattress which was very uncomfortable. We stay in a room with a kitchen, 1 coffee cup, 1 glass, 2 spoons, 1 fork. Had to end up eating out because the refrigerator did not work. Add say breakfast served, but in fact only on weekends. The description of the room did not prove to be honest. I DO NOT recommend that anyone stay here. Certainly not worth the money
one coffee cup one glass
Stayed 4 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Derrick

Stayed 1 night in Oct 2025