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Mountain Vista Inn & Suites

2.5 star property

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Photo gallery for Mountain Vista Inn & Suites

Terrace/patio
Indoor pool
Penthouse Apartment | Living area
Family Suite, 2 Bedrooms
Deluxe King Suite with Jacuzzi | Living area

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
2647 Parkway, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪4 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪4 min walk‬
  • Place, The Comedy Barn Theater
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for King room

King room

King room

  • 26 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

  • 112 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds

View all photos for Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Mountain Vista Inn & Suites

Along with an indoor pool, this smoke-free hotel has ATM/banking services and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of the helpful staff at Mountain Vista Inn & Suites. During your stay, you're just a quick walk from Island at Pigeon Forge. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include an elevator, a terrace, and an ATM
  • Guests speak favorably about the location and the clean accommodations
  • 7 minutes by foot from Island at Pigeon Forge and a 2-minute drive from Titanic Museum
As a guest of Mountain Vista Inn & Suites, you'll find an indoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Mountain Vista Inn & Suites also features an ATM and an elevator. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 217 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 191 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 240 out of 1000 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Billy

Liked: Room comfort
Disliked: Cleanliness
Could've been cleaner but was better than expected
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Travelled with family
Disliked: Property conditions & facilities
The location is close to the islands but the noises ar night are rough. The pipes are loud in the walls and make alot of noise
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean room & Staff! So friendly & welcoming. Definitely recommend if you want to stay in the PF area. Great view from the balcony!
Stayed 2 nights in Nov 2025

2/10 Terrible

Margie

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. Our light kept flashing on and off. Very noisy all night. Wouid not stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel this my 4 year coming to y'all
Stayed 1 night in Nov 2025

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, amenities
The room smelled like mold and mildew, even after being recently renovated. The bedding on all the beds were nasty like they had not been washed before our check in. One bed in particular had what looked like dried vomit all over the sheets. When we notified the staff they were completely unphased. They did finally come to the room and change the sheets but left the mattress cover that was also covered in vomit. We will absolutely never stay there again.
Stayed 1 night in Nov 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty and roach bugs everywhere... we didnt stay and they didnt refund my money
Stayed 1 night in Nov 2025

6/10 Okay

Lauri

Travelled with family
Liked: Staff & service
Disliked: Amenities
Plenty of shopping and dining options nearby. However, this is an older hotel and definitely showing its wear. There was a hole in the wall of one room (2 room suite), with areas of built up dust and dirt. We only needed a 1 night stay, and for the price it met our needs.
Stayed 1 night in Nov 2025

4/10 Poor

Courtney

Stayed 2 nights in Nov 2025

6/10 Okay

elizabeth

Stayed 2 nights in Nov 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities
The hotel could be nice with some updates. The room was not bad but had some flaws. Holes in walls, grim on baseboards, dust in bathroom vent.
Stayed 1 night in Nov 2025

8/10 Good

Dayna

Liked: Staff & service, amenities
The ceiling could use a vacuum but other than that the room was very clean and we enjoyed our time there and a great price
Stayed 1 night in Nov 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We actually stayed in the room the full time due to my recent foot surgery,so we had a quiet peaceful stay with a great view .Smoking wasn't far. Staff was wonderful . The 2 BR suite allowed privacy . We liked it so well we're booking again in April. Ice and elevator were convenient. We had great internet and TV. Close to everything. Our birthday getaway for both.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, everything nearby! Staff were wonderful, taking care of our every need! Indoor pool was a huge bonus with kids! Would definitely stay here again :)
Stayed 1 night in Nov 2025

8/10 Good

Peggy

Travelled with partner
Liked: Property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Nov 2025

6/10 Okay

Billie

Liked: Cleanliness
Disliked: Staff & service
Room was in good condition, staff was no very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Maxine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, beds were soft. Great view of the Island from the room. Wish there had been a hair dryer. But definitely would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Room was big and clean
Stayed 1 night in Oct 2025

8/10 Good

Jeanne

Stayed 2 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Nice room, walking distance to the Island.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kimberly

Stayed 3 nights in Oct 2025