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Riverchase Lodge

2.5 star property

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Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Family Suite | Balcony view
City Suite, 2 Queen Beds
Exterior
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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Exterior
Park Tower Inn
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.1 out of 5, 1,720 reviews
The price is €48
includes taxes & fees
23 Nov - 24 Nov
Park Tower Inn

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
This smoke-free hotel features a seasonal outdoor pool, tour/ticket assistance, and ATM/banking services. Free WiFi in public areas and free self parking are also provided.
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they enjoy the pool at Riverchase Lodge. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Features include free WiFi in public areas and free self parking, plus a seasonal outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance
  • Guests speak favorably about the pool and the location
  • 6 minutes by foot from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge
Riverchase Lodge offers its guests a seasonal outdoor pool, tour/ticket assistance, and an ATM. WiFi is free in public spaces. Self parking is free.

This Pigeon Forge hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close September 01.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Reviews

Riverchase Lodge Reviews

6.2

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 210 out of 1002 reviews
Rating 4 - Poor. 162 out of 1002 reviews
Rating 2 - Terrible. 222 out of 1002 reviews

Reviews

2/10 Terrible

Kristan

Stayed 14 nights in Jul 2025

10/10 Excellent

Tiffany

Travelled with family

Summer Weekend trip

Great room for the price! We especially enjoyed the pool areas!
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Austin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close.. pool was dirty slide outside was fast kids loved that.. room was smelly and old.. smelled like smoke
Stayed 1 night in Jul 2025

4/10 Poor

Tishanee

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was ok for price but the pools was really dirty. Water was very unclean and foggy. Our room had no hot water so no shower glad it was just quick overnight trip.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a horrible smell, the linens on the bed were dirty with a nasty smell, the bath tub was filthy with stains, the floor around the toilet was disgusting. The pools OMG had had green slime around the edges and the smell of chlorine was overwhelming, the water was so cloudy you could not see the design of the turtle at the bottom and let’s not forget the adults smoking at the pool. The place was just disgusting, I will never stay here again!!!
Green mold/slime in the pools
Green mold/slime in the pools.
Stayed 1 night in Jul 2025

4/10 Poor

Alexandria

Stayed 1 night in Jul 2025

2/10 Terrible

Joshua

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should have read reviews before we arrived, but I didn’t. We checked in & went to the room & there was POOP on our bathroom door, holes in the wall, the paint on the cabinets were chipped off, where you hang your clothes was rusted. My kids found a chewed up Zyn pouch (tobacco) on the bed. You couldn’t see through the pools water, the kiddie pool was absolutely filthy. There was algae on the pool steps and the bottom step was broken on the pool. We went to dinner and came back to get ready for bed & when we pulled the blankets off there were brown stains on the sheets. We saw a roach & bugs in the bathroom. If I could give 0 stars I would. 0/10 do NOT recommend.
Bug on the wall
Cracked and dirty bath
Mold on ceiling
Poop on wall
Stayed 3 nights in Jul 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

vangelia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

Pictures online look much better than in person. Entering the room it has a strange smell that eventually disappated. The sheet they zip the mattress with was stained. The jets in the tub was black. Before we left we saw a roach crawling across the floor in our room. The one and only roach we saw or we wouldve left much sooner. The pool was extremely cloudy and dirty. The price was way too much for what we got. Very disappointed!
Stayed 1 night in Jul 2025

4/10 Poor

Kathy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Both pools were a shad of green. Indeed of a deep clean really bad. The beds were extremely uncomfortable. Carpets dirty. You had to go all the way into the lobby to get ice. Will not ever be stay there again. The only thing worked right was the internet.
Stayed 3 nights in Jul 2025

10/10 Excellent

jessica

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional stay kids loved the slides too a was clean
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Indoor pool
Cool slide! Cloudy water.
Stayed 2 nights in Jun 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Austin

Disliked: Staff & service, property conditions & facilities, room comfort
The tub was rotten and had crack in it, the shower head was hanging out of the wall. Couldn’t take a comfortable shower because of how low the shower head hung down. Had to be careful where you stepped in the tub or you’d get your door cut open my fiberglass. The water would go from comfortable to blistering hot then to freezing cold all within a matter of seconds. Booked this place because my mom used to take us there as kids and it was nice but not no more. Will not be returning!
Stayed 3 nights in Jul 2025

6/10 Okay

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

This place hasn't seen a paintbrush or hammer in a decade. Extremely run down. Chose this place solely for the pools and slides. Conditions were abismal, and a few things downright dangerous. Lawsuit waiting to happen. The ceiling of the indoor pool looks covered in black mold. The timbers holding the stairs and ramp to the indoor slide are rotten to the core. This place is just waiting to be shut down.
Stayed 3 nights in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outside pool was down. The AC took awhile to cool the room. The room was not the same as advertised on the booking. The bathroom was not clean and the door did not lock. The bed was extremely hard. Would not recommend.
Stayed 3 nights in Jun 2025

4/10 Poor

Dustin

Disliked: Staff & service, property conditions & facilities
Room old and outdated
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Apr 2025

2/10 Terrible

Veronica

Stayed 1 night in Jul 2025

2/10 Terrible

Brittanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like mildew. Wasn’t what we were expecting from the description.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffanie

Liked: Cleanliness, amenities
Love it. Been coming here for years!
Stayed 1 night in Jun 2025