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The Inn On The River

3.0 star property

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Photo gallery for The Inn On The River

BBQ/picnic Area
Reception
Front of property
Buffet
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2492 Parkway, Pigeon Forge, TN, 37863
  • Place, Island at Pigeon Forge
    ‪11 min walk‬
  • Place, Titanic Museum
    ‪19 min walk‬
  • Place, Hatfield and McCoy Dinner Show
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪64 min drive‬

Room options

View all photos for Double Room, Balcony, River View

Premium bedding, blackout curtains, soundproofing, iron/ironing board

Double Room, Balcony, River View

9.4 out of 10
Exceptional
(97 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, River View

Deluxe Double Room, Balcony, River View

Deluxe Double Room, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(136 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Inn On The River

Family-friendly hotel with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
The Inn On The River offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at The Inn On The River. During your stay, you're just a quick walk from Christmas Place. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of The Track and The Comedy Barn Theater
The Inn On The River offers its guests an indoor pool, an outdoor pool, and a hot tub. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 482 square feet (45 square meters) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly The Inn On The River. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Pigeon Forge hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 482 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn River Sevierville
Inn River Pigeon Forge
River Pigeon Forge
The Inn On The River Hotel Pigeon Forge
River Sevierville
Inn River
The Inn On The River Hotel
The Inn On The River Pigeon Forge
The Inn On The River Hotel Pigeon Forge

Reviews

The Inn On The River Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 851 out of 1090 reviews
Rating 8 - Good. 168 out of 1090 reviews
Rating 6 - Okay. 51 out of 1090 reviews
Rating 4 - Poor. 7 out of 1090 reviews
Rating 2 - Terrible. 13 out of 1090 reviews

Reviews

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and professional . The rooms were clean and lots to do in the area. Staff was friendly as well
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having both an indoor and outdoor pool and a hot tub was great with kids. The welcome bag for the kids was also a big hit. Breakfast was just okay. Fresh fruit would have been appreciated. One waffle iron was broken so wait to make a waffle was quite long
Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to several places including Starbucks. Lots of ice machines located throughout the Inn. Ample parking behind Inn. Front desk staff was always polite and courteous. Minor inconvenience is that there isn’t a water bottle refill station available other than during breakfast hours.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops and dining
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay. It was very comfortable and near all the events and attractions we went to. So the location was perfect! The staff were extremely helpful and friendly and made our stay extra nice. We definitely enjoyed all the amenities of the hotel. It was very clean and beautiful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This w such an amazing place to stay! We loved it and we will definitely be coming back!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 3 nights in Jul 2025

6/10 Okay

Barbara, Las Vegas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel looks a lot nicer online. Some of the front desk people are less than welcoming. The geese will wake you up every morning. Room was clean and breakfast was adequate.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jamison, Kennesaw

Liked: Cleanliness, staff & service, property conditions & facilities
It good.
Stayed 1 night in Jul 2025

6/10 Okay

Connie

Liked: Cleanliness, staff & service
The staff was great! However… The ice machine was out on our floor. We thought we were getting a river view, but it was not. The beds were terribly uncomfortable. The breakfast, was far from up to par. Instead, there were powdered eggs, no danish, no yogurt, and they needed more space in the dining area.
Stayed 3 nights in Jul 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the outdoor sitting area beside River
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Nathan

Travelled with family and small children
Disliked: Property conditions & facilities
Good location with river view close to events and restaurants,
Stayed 4 nights in Jul 2025

6/10 Okay

Annie

Stayed 3 nights in Jul 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very shaky. The sausage gravy was like water. Nothing was set up in a flowing manner and everything from silverware, cups to butter, empty
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Peggy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was nice and clean big shower. Overall the hotel was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Amenities
The Inn was very well kept and the staff was so very friendly! We truly enjoyed our stay! The grandkids loved the free popcorn and cookies! Will definitely stay again and highly recommend!
Stayed 1 night in Jul 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time and will definitely come back to stay at this location in Pigeon Forge!
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Previous high ratings are questionable

The bed is VERY noisy with each toss or turn. The air conditioner is also very loud. Room is very small. Bathroom small too but is clean. Must use dresser drawers or you'll need to keep some bags or luggage on the small table with a group of 4. Not enough outlets!
Stayed 2 nights in Jul 2025

10/10 Excellent

Whitney

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

A place to sleep

Unloaded car, checked in with family standing there in the lobby with bags. Front desk agent kept telling us we had to put everything back in the car and drive down to the next door then ride that elevator up. Found out we could have just walked down the hall instead of reloading the car and driving literally 20 spaces down in the parking lot. Room smelled very musty when we arrived. The air said it was set in 65 but it felt like it was over 75 in the room. Entire property is very dated.
Stayed 1 night in Jul 2025