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The Ramsey Hotel & Convention Center

3.0 star property

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Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Property preview
Interior entrance
Bar (on property)
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa

8.8 out of 10
Excellent
(34 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(177 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at The Ramsey Hotel & Convention Center. During your stay, you'll be connected to the convention center, and just a quick walk from Old Mill. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Dolly Parton's Stampede Dinner Attraction and a few minutes from LeConte Center at Pigeon Forge
  • Dogs welcome for a fee (restrictions apply)
The Ramsey Hotel & Convention Center offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square meters) and includes a conference center. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24-hours a day.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 671 out of 1238 reviews
Rating 8 - Good. 271 out of 1238 reviews
Rating 6 - Okay. 160 out of 1238 reviews
Rating 4 - Poor. 69 out of 1238 reviews
Rating 2 - Terrible. 67 out of 1238 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Elaina

Travelled with family
Liked: Amenities
Our experience was great wonderful staff the best front clerk she was so sweet and helped us so awesome and the bartender was so awesome she's such a wonderful lady and definitely knows her drinks and the breakfast people were so lowly I could not say enough and the pool attendant he was so great kept it so kept up! Wonderful amenities my only issue was the room was not very clean unfortunately and for the price that we paid I would have loved to have a better experience when it came to the room itself the room was a lot more smaller than I expected and there was a lot of wear on the furniture and things like that but overall the experience was great I just feel like the owners need to update a lot of things and not rush their cleaners so they can do a better job.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kids enjoyed the pool and the breakfast was good
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff, wonderful breakfast. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Jebastian, Hollister

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, wonderful breakfast. Will stay here again.
Stayed 2 nights in May 2025

4/10 Poor

April

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Was not notified that they are renovating while we were staying. A quality inn would have been better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlene, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Mokhles

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip

Loved it
Stayed 2 nights in Jun 2025

2/10 Terrible

April

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They are in the process of remodeling which wouldn’t have been bad if I would have known. The pictures make it look a lot better than what it is. Would not stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spectacular. I love the pool area and breakfast in the morning the most.
Stayed 2 nights in May 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed here twice and will continue to. Lovely place. Wonderful hospitality. Perfect for families with children. Absolutely love this hotel!
Stayed 1 night in Jun 2025

4/10 Poor

Roy

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property, inside and out, was very pleasant, there was plenty of parking space. The staff was very friendly and helpful, made you feel at home. My ONLY concern was the cleaning people. Don't get me wrong, the do an excellent job, the room eas perfect. They talk very loudly in the hallway early in the morning and woke me up both of the days I was there. Just a small thing I guess for most. Other than that, the stay was perfect and I'd probably stay again if I'm in that area. Overall I'd rate this place at a 100.
Stayed 2 nights in Jun 2025

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed at. Top notch area for the entrance and dining room. A lot of effort put into the little extras
Stayed 3 nights in May 2025

6/10 Okay

Edis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Good location but very outdated room that was not very clean.
Stayed 2 nights in May 2025

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 8 nights in May 2025

8/10 Good

Joshua

Stayed 3 nights in May 2025

6/10 Okay

Paul

Liked: Cleanliness, room comfort

Good and bad

The hotel is nice and some good updates. Room was nice but fireplace didn’t work, which is why we got the room. Asked front desk and they got it going first morning and it didn’t work again. Breakfast was big but they couldn’t keep up even on a Friday morning. Asked staff to change over card to CC since I had deposit on debt and they didn’t do it after asking twice. These are all little things really it was clean, safe and comfy.
Stayed 3 nights in May 2025

10/10 Excellent

Joanna, Reynoldsburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel. Online pictures did not lie. The kids had fun every night in the pool while watching a movie. The jacuzzi never let us down. So much to do in the surrounding area, which you could walk to or take the trolley. The staff showed non stop hospitality. If you dont know, this is a Christian owned hotel. Every room has a bible opened to Psalms 119 and a travelers prayer. We really loved everything about this hotel. The breakfast was hot and coffee fresh all day. Its a must stay. Unable to post the tons of photos we took.
Stayed 5 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in May 2025