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Vista Suites of Pigeon Forge

2.0 star property

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Photo gallery for Vista Suites of Pigeon Forge

Sauna
Standard Double Room, Balcony, Pool View
Luxury Room, Balcony, Mountain View | Terrace/patio
Restaurant
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
2423 Teaster Ln, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪5 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Pool View

Standard Double Room, Balcony, Pool View

Standard Double Room, Balcony, Pool View

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Family Triple Room, Balcony, Pool View

  • 59 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Basic Single Room, Balcony, Resort View

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Basic Single Room, Balcony, Resort View

  • Resort view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, Balcony, Pool View

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, Balcony, Mountain View

Luxury Double Room, Balcony, Mountain View

Luxury Double Room, Balcony, Mountain View

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Luxury Room, Balcony, Mountain View

Luxury Room, Balcony, Mountain View | Terrace/patio

Luxury Room, Balcony, Mountain View

  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Studio

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Suite, Balcony, Pool View

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Americana Inn, a Travelodge by Wyndham
Downtown Pigeon Forge
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
2.2 out of 5, 2,729 reviews
Americana Inn, a Travelodge by Wyndham

About this property

Vista Suites of Pigeon Forge

Along with an indoor pool, this smoke-free hotel has a hot tub and a seasonal outdoor pool. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a children's pool, laundry facilities, and express check-in.
Vista Suites of Pigeon Forge offers 78 accommodations with irons/ironing boards and blackout drapes/curtains. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Vista Suites of Pigeon Forge, you're just a quick walk from Hollywood Wax Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 13 minutes by foot from Titanic Museum and a 3-minute drive from Island at Pigeon Forge
Vista Suites of Pigeon Forge offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a hot tub. WiFi is free in public spaces. Free breakfast is served on weekends. A vending machine, ski storage, and laundry facilities are also featured at Vista Suites of Pigeon Forge. Free self parking is available.

This Pigeon Forge hotel is smoke free.

Guests are served free continental breakfast on weekends from 7:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available on weekends 7:30 AM to 9:00 AM

Things to do

  • Children's pool
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Entertainment

  • Cable channels

More

  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 16 and close September 14.
  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Vista Suites of Pigeon Forge Hotel
Vista Suites of Pigeon Forge Pigeon Forge
Vista Suites of Pigeon Forge Hotel Pigeon Forge

Vista Suites of Pigeon Forge Reviews

Reviews

5.4
Rating 10 - Excellent. 79 out of 452 reviews
Rating 8 - Good. 61 out of 452 reviews
Rating 6 - Okay. 72 out of 452 reviews
Rating 4 - Poor. 91 out of 452 reviews
Rating 2 - Terrible. 149 out of 452 reviews

5.4/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jerrica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Melinda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean friendly staff didn't use balcony or hot tub
Stayed 2 nights in Dec 2025

2/10 Terrible

Diane

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff didn't take care of problems, no working phone, no hot water. Stains on pillowcases and comforter. The place was a dive Was charged $100,00 more than what it was worth.
Stayed 1 night in Jan 2026

10/10 Excellent

Maddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Ginny

Disliked: Cleanliness, staff & service
We had no hot water the entire 2 day stay. The phone in the room didn't work. By 830 am, what little breakfast was offered was gone. And there was no reimbursement even offered
Stayed 2 nights in Dec 2025

8/10 Good

Jody

Stayed 2 nights in Dec 2025

8/10 Good

betty

Stayed 1 night in Dec 2025

4/10 Poor

Christopher

Stayed 2 nights in Dec 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities
Upon arrival the girl who was working the front desk was sitting on the couch in the lobby. She got us checked in and we went up to our room which we had a little trouble finding as it wasnt numbered on the wall plaque or by the door. We get inside to find that the "cable tv" that was advertised was nonexistent along with the fact that the also advertised wifi did not work as well. The main reason for booking this particular room was because of the jacuzzi tub that was pictured, well there was a jacuzzi tub in the bedroom but the jets did not work, so at this point we started calling the front desk and ofc course no answer. I proceeded to call several times but still no answer. So I ended up having to add hotspot to my cellphone plan just so we could watch tv. The next morning we go down to try to discuss the issues with someone, but to no surprise no one was ever at the front desk. There was a sign that stated " be back in 10 mins" that remained up our entire stay. Even upon checking out noone was at the desk. So the sign that stated be back in 10 minutes had a phone number that i called the next morning in which a guy answered and i asked about the jacuzzi tub jets not working and he proceeds to tell me that " we did not rent this room for jacuzzi tub, we rented it for the "mountain view"" so I tell him the reason I rented was because the jacuzzi tub was pictured in the advertisement for the room. He says ma'am we turn the switch off for the tubs because water is too much
Dirty towels with blood stains
While looking to see if the jacuzzi tub was unplugged we found a dirty rag from a previous guest.
Dirty wash cloths
Mildew on sheets
Stayed 2 nights in Dec 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The room had stink bugs, and lady bugs in it . We got them out . The shower knob worked sometimes to get hot water but most of the time not . There was gum on the side of the toilet. Breakfast was suppose to be at 745-9. The lady showed up late both days . There was no meat or eggs, just biscuits, gravy and potatoes. My husband asked for some milk for his coffee at the desk and the lady said she did not know if they had some . When I asked the lady over the food, if she had any more biscuits , she was very rude. The place was very run down. The elevator had cus words etched in it . But the beds were comfortable, I’ll give them that .
Stayed 2 nights in Dec 2025

4/10 Poor

Lynn

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room was dirty. dust and spider webs in room, staff was unavailable, no room service, breakfast was horrible, very little breakfast, waffle iron has grease build up. Front desk was not manned, so much for security. Ice and drink machines were not working. Do not recommend at all.
Stayed 5 nights in Dec 2025

10/10 Excellent

Iris

Stayed 1 night in Dec 2025

10/10 Excellent

Iris

Stayed 1 night in Nov 2025

2/10 Terrible

Reese

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged an additional property fee that I had already paid when booking online. The room is very small, and although I was charged per person for a room that accommodates five, we only received two towels and two pillows. The guest in the room next door was yelling profanity, and we could hear everything. I requested a room change because of this, but they did not move us, nor did they provide the additional pillows we needed.
Stayed 1 night in Nov 2025

8/10 Good

Armando

The staff was friendly and the hotel is in a good spot. The cleaniingless
Stayed 2 nights in Nov 2025

2/10 Terrible

Stephen, Oceana

When I checked in the room had a huge patch of mold growing on the carpet. It was 6 PM and there was 52 rooms still dirty hadn’t been cleaned yet.
Stayed 5 nights in Nov 2025

2/10 Terrible

Travonne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival and parking there was trash all over the only area with open parking spots. After checking in and getting to our room there was a roach crawling up the wall which I killed. We placed all of luggage on bench in the center of room away from walls. The fridge has a yellowish substance in it, DIDN'T USE. My daughter saw another roach on wall behind lamp. After she and I calmed, I used restroom and discovered a stink bug on one of the bed pillows. The sliding door was not able to be closed all the way leaving maybe a quarter inch open. Discovered a few ghats in the window. The free breakfast was another horrible experience. If we had not just needed to sleep to continue road trip and the room was non refundable. AVOID THIS LOCATION.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was nice. The twin size mattress in the pull-out couch was gross. Everything else was good
Stayed 2 nights in Nov 2025

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service
Room was clean, bed was comfortable. Nice view of the mountains, city from the balcony.
Stayed 2 nights in Nov 2025

2/10 Terrible

Catherine

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Great location Bad hotel old, dirty poor bad breakfast, no hot water in my room bathroom full of roaches both rooms i rented smelling bad a/c no working front desk girl said my boss knows we having issues other client said i want a refund i will not stay my child will be getting asthma with all this mole . Will not stay here even if free never
Stayed 2 nights in Nov 2025

2/10 Terrible

Kieva

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms, front desk service horrible, towels and rags were dingy and dirty. Showers dirty and rusted .
Stayed 2 nights in Nov 2025

6/10 Okay

Rhonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
These rooms need attention. We rented 8 rooms for a group trip. We had to change 2 sets of sheets. All the bathroom towels were discolored in every room. They're "cream" instead of white from old stains. One room didn't have a safety lock at all, one room's safety lock was below the lock so it didn't work. Breakfast was just okay. No protein options. Biscuits, eggs, waffle, spoiled milk, and old bread that's left out uncovered. Nighttime staff preferred to use foul language every time our group of teenagers talked to her. The owner/boss gentleman was very nice and friendly and tried to help when there.
Stayed 2 nights in Nov 2025

2/10 Terrible

Breauntae

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Rooms and bedding were dirty. There’s no way I could stay there again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, amenities
Not the front desk staffs fault, and there was nothing they could do, but the first room they checked us into had pieces of the ceiling which was rotted and water damaged falling onto the comforter when we walked in and the air felt very heavy. Mold/water issues galore. The only other room they had to check us into was the one next to it. Air also heavy in there and some issues in there with the closet ceiling falling down and the closet door leaning/off track unable to even close that fully. It smelt heavy in the whole hotel and my son is very sensitive to mold bc of previous mold exposure, can not chance that so we asked to be checked out. Their NO refund policy or ability to authorize a refund is unacceptable the owner can not just keep a moldy hotel and not offer refunds to people who can not breathe in that atmosphere well. If the owner doesn’t refund it, I will petition my credit company to, and if hotels.com doesn’t refund this after we had to spend WAY more than I planned to last minute find something else door to door at 10+pm…I’ll start booking direct and be done with hotels.com too. Nearby hotels couldn’t help bc they had no rooms available but get a lot of people coming from that hotel with issues so yall should note that and not even offer rooms from them on your site until they renovate and fix their issues over there!
The parts of the ceiling that we walked into on the comforter. We looked up and saw what’s in the next few pictures.
Above the bed.
One bi-sliding door off track of closer in 2nd room offered to us.
Ceiling of closet in second room offered to us.
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Stayed 1 night in Nov 2025