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Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Free buffet breakfast
Desk, laptop workspace, blackout curtains, soundproofing
Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Gym
  • Pool
  • Pet-friendly

Explore the area

View in a map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • Place, Saracen Casino Resort
    ‪3 min walk‬
  • Place, Pine Bluff Convention Center
    ‪4 min drive‬
  • Place, Jefferson Regional Medical Center
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG

Hotel in Pine Bluff with free breakfast and a fitness center
Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG. During your stay, you're just a quick walk from The Pines. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Steps from The Pines and a 4-minute drive from Belmont Park
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG. Self parking is free.
Guests are served free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 797 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

  • Pets: USD 25 per pet, per stay
  • Weight limit: 25 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Pine Bluff Pines Mall
Holiday Inn Express Pine Bluff Pines Mall
Holiday Inn Express Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall
Holiday Inn Express Hotel Suites Pine Bluff / Pines Mall by IHG

Reviews

Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 677 reviews
Rating 8 - Good. 200 out of 677 reviews
Rating 6 - Okay. 76 out of 677 reviews
Rating 4 - Poor. 38 out of 677 reviews
Rating 2 - Terrible. 35 out of 677 reviews

Reviews

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

glenda, LAS VEGAS

Liked: Cleanliness, amenities
Morning breakfast was very good
Stayed 5 nights in Jul 2025

4/10 Poor

JESSICA

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The smoke detector started givng an alarm just as we had fallen asleep. We tried to call the front desk, but thebphone didn't work, so I went to the front desk. The desk clerk came up to my room with the battery, but my husband was the only person who could reach the smoke detector to chamge the battery. She said if the battery didn’t fix the problem, she would have to move us to another room. We started ti fall asleep, and it began alerting again. We just removed the battery and disconnected it from power so that we could go to sleep. We also found that the hair dryer doesn’t work and the power outlets were loose and warped.
Stayed 1 night in Jul 2025

8/10 Good

Renauldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and professional. Bed and pillows were very comfortable. Water pressure in the shower was fantastic!
Stayed 1 night in Jul 2025

10/10 Excellent

Isaiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2025

10/10 Excellent

Genet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and knowledgeable about the surrounding area.
Stayed 1 night in Jul 2025

4/10 Poor

Tammy Lee one of three

Very friendly, kind and helpful staff. The room smelled like the carpet was old and wet. The odor was very irritating to our nostrils and stomach.
Stayed 1 night in Jul 2025

8/10 Good

Devin

Liked: Property conditions & facilities
The abandoned mall needs to be demolished.
Stayed 1 night in Jul 2025

2/10 Terrible

Gene

Travelled with family

VERY BAD service

We were there a total of five days. Our room was Clean one time. Shower didn’t work properly, no phone connection. Had to talk to three different individuals trying to get some towels. The food was good, the dining room was clean (all the time)
Stayed 4 nights in Jul 2025

10/10 Excellent

Jenene Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shantel

Liked: Cleanliness, property conditions & facilities
Odd to go around the abandoned mall, but a nice property!
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica, Wilmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shanita was extremely helpful and very sweet. The room was nice and cool when we arrived… no stuffy hotel smell. We loved the pool and gym. It was also a nice surprise to have liquid dove dispensers in the bathroom rather than cheap tiny bottles/bars of soap. We will definitely stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Jahija

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Loved the service!
Stayed 1 night in Jun 2025

4/10 Poor

Dawnalee

Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Trisha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Huge spotlight outside my window and poor curtins made for a terrible night sleep. The bathroom door lock was broken. We were given floor towels because they were out of regular towels. The carpets in the halls were stained and had bare spots. Dining room floor was sticky. Not what i expected for Holiday Inn.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and the room was clean but it was not enough lighting.
Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk staff did not acknowledge us for 3 min even though the automatic door open and shut 5 times. The toilet ran constantly and the shower dripped.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

YaShica

Liked: Staff & service
Nice hotel could use updating but good for the price. Staff was great and helpful 🙂
Stayed 2 nights in May 2025

10/10 Excellent

Lolithia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025