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Hotel Neptun – Lifeclass Hotels & Spa, Portorož

4.5 star property

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Photo gallery for Hotel Neptun – Lifeclass Hotels & Spa, Portorož

A waterfront hotel with outdoor seating and a poolside area.
A chef preparing food in a kitchen with wooden cabinets and a tiled backsplash.
An indoor swimming pool with clear water, white walls, and ceiling. There are lounge chairs and a glass ceiling.
A spacious lobby with a high ceiling, large potted plants, and modern lighting fixtures.
An outdoor seating area with white wicker furniture and large white umbrellas, overlooking a body of water.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Obala 33, Piran, 6320
  • Place, Portoroz Beach
    ‪3 min walk‬
  • Place, Casino Riviera
    ‪3 min walk‬
  • Place, Termaris Water Park
    ‪3 min drive‬
  • Airport, Trieste (TRS-Friuli Venezia Giulia)
    ‪72 min drive‬

Room options

View all photos for Family Room (2 + 1 )

A hotel room with two beds, a desk with a TV, a small table, and a cabinet.

Family Room (2 + 1 )

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room (2 + 2)

A hotel room with a bed, bedside table, lamp, chair, and a small table with a plant.

Family Room (2 + 2)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View

Double or Twin Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room, Balcony

A hotel room with two beds, a desk, a TV, and a window with curtains.

Double or Twin Room, Balcony

7.8 out of 10
Good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for DOUBLE WITH BALCONY

Minibar, in-room safe, desk, free WiFi

DOUBLE WITH BALCONY

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double side sea view with balcony

Minibar, in-room safe, desk, free WiFi

Double side sea view with balcony

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Neptun – Lifeclass Hotels & Spa, Portorož

Spend the day catching some rays at Hotel Neptun – Lifeclass Hotels & Spa, Portorož's private beach, relaxing by one of the hotel's 2 indoor swimming pools, or pampering yourself at the full-service spa.
Hotel Neptun – Lifeclass Hotels & Spa, Portorož offers 89 air-conditioned accommodations with minibars and safes. Televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A marina and a health club are featured at the hotel. 2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 20 treatment rooms. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
During your stay at Hotel Neptun – Lifeclass Hotels & Spa, Portorož, you're just a quick walk from Portoroz Beach. You'll find features like free breakfast and free WiFi in public areas, plus 2 indoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, aromatherapy, or facials at the spa
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Casino Riviera and 4 minutes by foot from Portoroz Beach
  • Airport, train station pick-up, and local-area shuttle service available for a fee
Unwind on the hotel's private beach. At Hotel Neptun – Lifeclass Hotels & Spa, Portorož, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club, and a hot tub. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Piran hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Neptun – Lifeclass Hotels & Spa, Portorož has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Bicycle cleaning area
  • Bicycle repair station
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Marina

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 6 2026 to August 6 2026 (dates subject to change):
  • Sauna
The following facilities are closed seasonally each year. They will be closed from July 6 to August 6:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.13 per person, per night for adults; EUR 1.57 per night for guests aged 7-18 years old. This tax does not apply to children under 7 years of age.
  • Resort fee: EUR 3.50 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 130 per vehicle (one way)
  • Self parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Neptun LifeClass Hotels
Hotel Neptun LifeClass Hotels Portoroz
Neptun LifeClass
Neptun LifeClass Portoroz
Neptun LifeClass Hotels Portoroz
Neptun LifeClass Hotels
Act-ION Hotel Neptun LifeClass Hotels Portoroz
Act-ION Hotel Neptun LifeClass Hotels
Act-ION Neptun LifeClass Hotels
Hotel Neptun LifeClass Hotels Spa
ActION Neptun LifeClass s
Act-ION Neptun LifeClass Hotels Piran
Act-ION Hotel Neptun LifeClass Hotels Piran
Act-ION Hotel Neptun LifeClass Hotels
Act-ION Neptun LifeClass Hotels
Hotel Act-ION Hotel Neptun - LifeClass Hotels & Spa Piran
Piran Act-ION Hotel Neptun - LifeClass Hotels & Spa Hotel
Act-ION Hotel Neptun - LifeClass Hotels & Spa Piran
Hotel Neptun LifeClass Hotels Spa
Hotel Act-ION Hotel Neptun - LifeClass Hotels & Spa
Act ION Hotel Neptun LifeClass Hotels Spa
Neptun Lifeclass Hotels Spa

Hotel Neptun – Lifeclass Hotels & Spa, Portorož Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 125 reviews
Rating 8 - Good. 53 out of 125 reviews
Rating 6 - Okay. 13 out of 125 reviews
Rating 4 - Poor. 10 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tomaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice relax in Portoroz

Nice place for short relaxation. Tasty breakfast, all staff very friendly. Just do not follow Google to find the way to the hotel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

slava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually my room was changed to Grand Hotel Portoroz, and this review is about it, but all lately including Neptun are same owner
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Life class 👍
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to public and private beach. Neptun part of a bigger hotel-compleks. It was not clear to us how to find the reception which is in one of the other hotels. The hotel has lots of activities (whock we did not use). It's easy (and cheap) to use public transport for visit in Piran where there are lots of restaurants. Conclusion: Good hotel with balcony view to the see/Marina. Close to swimming area in the see.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

duilio marino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Menu colazione molto nuono , menù cena sufficente
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Silvia

Liked: Cleanliness, amenities
Stanza impeccabile, personale ok
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Franz

Liked: Cleanliness, amenities
Bewertung: ★★★☆☆ (3 von 5 Sternen) Das Zimmer war sauber und gepflegt, das Personal freundlich und aufmerksam – da merkt man, die geben sich Mühe. Die Lage ist top, zentral und trotzdem ruhig, also wirklich praktisch. Abzüge gibt’s fürs Bett (schon ein bissl vom Zahn der Zeit angenagt) und fürs Frühstück – essbar, aber nix, woran man sich später noch erinnert. Immerhin sind wir weder verhungert noch mit einem krummen Kreuz abgereist. Insgesamt: solide, aber a bissl frischer Wind würd dem Haus gut tun.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fornøyd med hotellet. Rommet var stort og rent, god seng. Flotte basseng. Du må ha orientering sansen i orden da det er en del trapper og ganger for å komme seg til bassengene, frokost og resepsjonen.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Über Hotels.com Neptun (4 Sterne) gebucht und bezahlt. Bei Ankunft hat uns Neptun Hotel in Hotel Slovenija (5 Sterne) umgebucht. Noch näher an Strand. Wir sagen Dankeschön
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Isabelle

Liked: Cleanliness
Disliked: Staff & service
Bien placé mais assez loin du village de Piran environ 3,5 km. Peu d’activités aux alentours mise à part se baigner et se faire bronzer. Peu d’animation le soir. L’hôtel dispose d’un bar qui n’est jamais ouvert. Toutefois il dispose d’un très beau complexe Spa. Nous avions notre chambre à côté du local des femmes de ménage alors nous avons eu un peu de bruit le matin et des chariots devant notre porte pendant tout le séjour. Le personnel est moyennement aimable.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimi servizi, incluso le terme di Portoroz. Bellissima passeggiata che ti porta a Pirana….
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Lovász

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kváló panoráma

Nagyon jó elhelyzkedésű szálloda, ami igazából egy komplexum része. Kedves személyztet, jó wellness szolgáltatás, jó reggeli, kiváló panoráma. Egyedül a parkolás kicsit körülményes de ez mindenütt az a környéken.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Marko

Liked: Cleanliness
Der Check - In war leider sehr umständlich. Wir mussten über 30 Minuten warten, bis uns jemand den Parkplatz geöffnet hat. Es wurden auch Parkgebühren für den Anreisetag verrechnet! Das Frühstück ist durchschnittlich und der Meerblick war leider auch nur sehr begrenzt.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war seht schön! Das Doppelbett hatte eine durchgehende Matratze und eine große Bettdecke für 2 Personen.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consigliatissimo in ogni aspetto
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkplatz könnte im Preis inkludiert sein und sollte erst am Abend des Aufenthaltes geräumt werden müssen. Die Liegen am Strand sollten ebenfalls im Preis für Gäste enthalten sein.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

FABIO

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Consigliate camere di livello superiore alle camere di livello base. Possibilmente fronte mare...vista molto bella.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Camera spaziosa , confortevole , condizionatore rumoroso e mal gestibile . Pulizia molto curata . I servizi lasciano molto a desiderare.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

FRANCK GEORGES

Liked: Cleanliness, staff & service, property conditions & facilities
piscine à l'eau de mer, proximité des commerces et de la plage . Des multitudes de bancs pour se poser
Stayed 9 nights in Jul 2023
Verified review

8/10 Good

Cecilia

Liked: Cleanliness
L'hotel è rinnovato e le camere sono confortevoli, anche se la temperatura era veramente troppo alta. Ottime la colazione e la cena a buffet. Poco agevole invece il parcheggio e i passaggi tra un hotel e l'altro. Avremmo gradito meno vincoli orari per i pasti per sfruttare al meglio la palestra che apriva tardi e le piscine che invece chiudevano alle 21 (la cena era programmata alle 19.45)
Stayed 1 night in Dec 2022
Verified review

4/10 Poor

Anton

Liked: Property conditions & facilities
Für die Sterne ein katastrophales Frühstück. Kein Service, keine frischen Produkte kein Fisch Alles lieblos
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Eleonora

Liked: Cleanliness
Il prezzo è sicuramente il punto di forza rispetto ad altre strutture simili. Molto caotico il parco piscine. Carina l'area benessere anche se per arrivarci bisogna fare chilometri... Se cercate un weekend in coppia intimo non è esattamente la soluzione ideale
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se devo proprio trovare un difetto è la chiusure delle porte delle camere, stando all'interno della prooria camera si sentono tropoo e danno fastidio.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Baiocco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Era collegata alle terme. Ci si poteva andare direttamente dal hotel
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok come sempre
Stayed 3 nights in May 2021