8 Dec 2019 by Mycah Front Desk Manager DoubleTree by Hilton
Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve the guest experience. We appreciate your time in reviewing our hotel and hope to see you again.
4 Nov 2019 by Mycah Front Desk Manager DoubleTree by Hilton
Thank you for reviewing your stay with us. We are happy our staff was able to help you with any needs you had. Thank you and have a great day.
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 10 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown also features vending machine, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Pittsburgh hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown offers 342 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries. This Pittsburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Bigelow Grille – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Late-night fare is available from room service (during limited hours).
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive smart lock details.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.