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Hotel de l'Ours Preles

3.0 star property

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Photo gallery for Hotel de l'Ours Preles

Lobby lounge
Panoramic Suite, 2 Bedrooms, Mountain View | Living area
Restaurant
Panoramic Double Room, Mountain View
Bar (on property)

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
6 La Chaîne, Plateau de Diesse, BE, 2515
  • Place, Chasseral Nature Park
    ‪1 min walk‬
  • Place, Twannbachschlucht
    ‪6 min drive‬
  • Place, Lake Biel
    ‪8 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪73 min drive‬

Room options

View all photos for Panoramic Double Room, Mountain View

Panoramic Double Room, Mountain View

Panoramic Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Room amenity

Deluxe Double or Twin Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Suite, 2 Bedrooms, Mountain View

Panoramic Suite, 2 Bedrooms, Mountain View

Panoramic Suite, 2 Bedrooms, Mountain View

  • Mountain view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds
  • Free Wi-Fi

About this property

Hotel de l'Ours Preles

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space. Weekly housekeeping is available.
Hotel de l'Ours Preles offers 10 accommodations with laptop-compatible safes and hair dryers. Select Comfort beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel de l'Ours Preles, you'll be within walking distance of Twannbachschlucht. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Just a 3-minute drive from Twannbachschlucht and 7 minutes from Schlossberg Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at Hotel de l'Ours Preles. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Plateau de Diesse hotel.

Guests are served free continental breakfast daily from 8:00 AM to noon.
Hotel de l'Ours Preles has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Children's books
  • Children's games
  • High chair
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • 646 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Connecting rooms available
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:30 PM.
Guests arriving after 1:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 45635380
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hôtel de lOurs Preles
Hotel de l'Ours Preles Hotel
Hotel de l'Ours Preles Plateau de Diesse
Hotel de l'Ours Preles Hotel Plateau de Diesse

Hotel de l'Ours Preles Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 27 out of 27 reviews
Rating 8 - Good. 0 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a very sweet hotel with very sweet owners
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Mireille

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff that works here and amazing clean/silent rooms. Peefect!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to relax
Stayed 1 night in May 2024
Verified

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and nice area. I recommend.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Great countryside views / trails with crisp air. No shortage of food options (with a car), and nearby villages (Neuchatel / La Neuveville) to visit. Room was exceptionally clean, breakfast was excellent. Marcello and Melanie's warm hospitality, unparalleled! Highly recommended <3
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, outstanding place! Super clean, comfortable, nice, quiet, very friendly and so kind hosts (husband and wife), excellent breakfast with tasty homemade sweets, freshly made exquisite coffee, wonderful location near lake, stable Wi-Fi, the most pleasant stay one could only imagine, astonishing experience! Lovely, 10+ stars!!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to the Hotel de L’Ours. Great location with many hike options in the surroundings. Marcelo did an amazing job showing us the different activities and highlights of the region. Every morning we were served a fresh amazing breakfast with many local products. This time we had dinner at the restaurant and the experience was very positive. Food was tasty and looked fantastic. Hotel in general and the room were spotless. The architecture and decoration are tasteful and the gardens well taken care of. The stuff is helpful and friendly and the owners are totally kind and made us feel like at home. For sure not our last visit to the hotel. Can highly recommend it.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ualmindelig god service, fantastisk hyggeligt lille hotel, med top tunet personale. Jeg kan ikke vente med at komme tilbage… 6 x ⭐️ herfra
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundlicher Empfang. Sehr sauber und modern. Kein TV. Würden wieder dort übernachten.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wunderbares Hotel mit ausgezeichnetem Restaurant

Hier trifft man auf grossartige Gastgeber, in einem gemütlichen Hotel. Die Zimmer sind grosszügig, sehr sauber und haben bequeme Betten. Das Frühstück ist liebevoll zubereitet und lässt keine Wünsche offen. Die Umgebung ist sehr schön und bietet sehr viele Möglichkeiten.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, neues und ruhig gelegenes Hotel! Sehr freundlicher, aufmerksamer Empfang. Da die Zimmer ohne TV sind, wurde kurzerhand für alle EM Frauenfussball intressierten Gäste eine Grossleinwand aufgestellt. Das Gastgeberpaar tut alles, damit sich der Gast wohlfühlt, jeder Wunsch wird erfüllt. Das servierte Frühstück war sehr lecker, frisch und regional. Das liebevoll zubereitete, excellente Nachtessen kann man im schönen Garten einnehmen. Das Angebot ist allerdings eher extravagant und dadurch auch sehr teuer! Es wäre schön, wenn man die Speisekarte um ein paar einfachere, weniger teure Gerichte erweitern würde.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Gastgeber sind unglaublich freundlich und zuvorkommend. Wir wurden herzlich, mit einem Glas Weisswein und vielen Tipps für Ausflüge in die Umgebung und Restaurants empfangen. Das Frühstück wird am Tisch serviert und ist einfach wunderbar!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

marie -christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres belle endroit l'hôtel et le personnel est vraiment génial
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles super. Sehr sauber und freundlich.

Es war alles sehr schön. Herzlicher Empfang mit Begrüssungs Getränk. Zimmer sehr sauber und schön. Tolles Frühstück. Alles super kommen gerne wieder.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wo es sich anfühlt wie zuhause

Für mich ein Welcome Home Orr, an dem ich mich immer gerne erinnere und immer gerne wiederkomme
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

STEPHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach ein Ort zum wohlfühlen

Ich mag das Ambiente, den Charm der Gastgeber, und das für mich einzigartige Homefeeling.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein richtiger Geheimtipp

Es war ein richtiges erholsames Wochenende, wir werden sicher wiederkommen 🙂
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accueil

Magnifique
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Kateryna

Liked: Amenities, property conditions & facilities
Wir werden immer wieder gerne dieses Hotel buchen.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Boutique Hotel mit großer Liebe zum Detail und sehr freundliche persönliche Betreuung!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy grata sorpresa

El hotel, precioso. El desayuno increible y completísimo, con comida de muy buena calidad. El trato excelente, muy atento y amable. Marcello, el dueño, muy atento y simpático, nos ha recomendado una excursión que ha resultado ser preciosa. Cuida todos los detalles con mucho cariño. Lo recomendaría 100%
Stayed 1 night in May 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout parfait
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr sympathisch

Sehr freundlicher, persönlicher Service. Tolle Unterkunft und super Frühstück
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Maurus

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025