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Quality Inn & Suites Plattsburgh

3.0 star property

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Photo gallery for Quality Inn & Suites Plattsburgh

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking
BBQ/picnic Area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
528 Route 3, Plattsburgh, NY, 12901
  • Place, Champlain Centre
    ‪12 min walk‬
  • Place, Peter S. Bulmette Park
    ‪2 min drive‬
  • Place, State University of New York-Plattsburgh
    ‪2 min drive‬
  • Airport, Burlington, VT (BTV-Burlington Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(41 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | Living area

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(42 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Plattsburgh

Hotel with free breakfast, near Champlain Centre
This smoke-free hotel features an indoor pool, a 24-hour business center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Housekeeping is available on request.
Quality Inn & Suites offers 83 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The free breakfast at Quality Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Champlain Centre. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, laundry facilities, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by foot from Champlain Centre and a 4-minute drive from State University of New York-Plattsburgh
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. An indoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites. Self parking is free.

This 3-star Plattsburgh hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 2 buildings
  • 2 floors
  • Built in 1977
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn & Suites.

Property is also known as

Econo Lodge Inn Plattsburgh
Econo Lodge Plattsburgh
Quality Inn Plattsburgh
Quality Plattsburgh
Quality Inn & Suites Hotel
Quality Inn & Suites Plattsburgh
Quality Inn & Suites Hotel Plattsburgh

Quality Inn & Suites Plattsburgh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 118 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities
TV was not working so I was gonna use the telephone to call the main desk. Telephone wasn’t working had to go down to the main office in the rain where I believe only I got lip service from the person on duty.
Stayed 1 night in Sep 2025

6/10 Okay

Aaron

Stayed 1 night in Jun 2025

6/10 Okay

ian

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room 223 a/c filter needs to be replaced. Room carpet needs to be steamed and dried thoroughly before being given to a guest. Housekeeper did great making the bed and supplying fresh towels. Liked that pool was in operation. Liked the strong shower pressure.
Stayed 2 nights in Sep 2025

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Needs an upgrade
Stayed 2 nights in Sep 2025

4/10 Poor

Lucyna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'm disappointed with the price I paid for the hotel, as I learned you can access another website that would have cost me $150 less. Another issue was the stench coming from the ventilation system, indicating that the room cooling units aren't cleaned at all. This odor made it impossible to rest; it was very irritating and unpleasant. Breakfast was okay, and the service was pleasant. However, I wouldn't choose to stay at this hotel again. The view from the hotel, overlooking a square full of construction machinery and a caloric intake of water, was disgusting.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jaspal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell rusty washroom
Stayed 1 night in Sep 2025

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells bad
Stayed 2 nights in Aug 2025

6/10 Okay

patrick

Liked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Na

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Carlton

Travelled with group
Stayed 1 night in Aug 2025

8/10 Good

Rushel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Angela

Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled and room was dirty
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Undae. You don't need your key card to enter the building so anyone can walk in and Rome the halls. Motel itself was next hard to find. The office building to check in is not attached. A good and cheap to place to sleep for one night but I wouldn't recommend staying longer
Stayed 1 night in Aug 2025

10/10 Excellent

miriam

Stayed 1 night in Aug 2025

8/10 Good

Jean-Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over all good, only I needed towels for the second day, asked fot it, did not come
Stayed 2 nights in Aug 2025

8/10 Good

NEIL, STAMFORD

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
musty smell . dirty staircases
Stayed 1 night in Aug 2025

2/10 Terrible

C Renee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel needs help!

We found that check in was unorganized and understaffed. The office is not in the same building as the hotel rooms, which made it hard to communicate with the office staff without driving or walking back to the office. 3 out of the five rooms our group stayed in were poor. One was sent to a room that someone was already in the room, another couldn’t get two different sets of keys to work. The air conditioner was not on in our room upon check in, which made it very hot. The bathroom was dirty, shower was dirty and the whole room smelled like mold and mildew. The sitting chair was stained and dirty as well. This was not a good experience at all. Another friends sheets had not been changed on their bed, prompting them to get a different room.
Stayed 1 night in Aug 2025

2/10 Terrible

Ronald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to make 4 trip to office to get a room. First room was already taken there was stuff in room. The second keys would not work. The third try keys would not work. Then they moved us to a different room. We had 5 rooms in group thre of us had problems not happy at all
Stayed 1 night in Aug 2025

4/10 Poor

Kristin

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
It was just super dated and gross. The smell of the plug-in air freshener in the hallway was so strong and it travelled into the room.
Stayed 1 night in Aug 2025

4/10 Poor

Mallory

Stayed 1 night in Jul 2025

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, room comfort
The hotel was listed as newly remodeld. The bathroom tub had a large crack in the surround. The window in the room has crumbling sealer and there was black mold around the window. The outside of the building had several areas where the blocks were crumbling. the parking area had many deep pot holes.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
fun
Stayed 1 night in Jul 2025