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Hotel Alexandra

4.0 star property

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Photo gallery for Hotel Alexandra

Exterior
Suite | Living area
Daily buffet breakfast (EUR 7 per person)
Lunch, dinner served; Regional cuisine, al fresco dining
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Spa
  • Parking available

Explore the area

View in a map
Bahnhofstrasse 17, Plauen, SN, 08523
  • Place, Weberhäuser Plauen
    ‪10 min walk‬
  • Place, Jumicar
    ‪12 min walk‬
  • Place, Poehl Dam
    ‪10 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Room amenity

Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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Exterior
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About this property

Hotel Alexandra

Hotel in Plauen with a sauna and spa services
Along with a restaurant, this hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking.
Hotel Alexandra offers 72 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Plauen hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel Alexandra, you're just a quick walk from Rathausturm. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Royal
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Just a 5-minute walk from Rathausturm and 6 minutes by foot from Luther Church
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Alexandra offers its guests a hot tub and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1345 square feet (125 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Hotel Alexandra. For a fee, parking is available. A complete renovation of Hotel Alexandra was completed in January 2021.

Smoking is allowed in designated areas at this 4-star Plauen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Royal - This restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Le Café - This café specializes in Regional cuisine and serves breakfast only. Open daily.
Blue Bar - This bar specializes in Regional cuisine and serves dinner only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 9.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Blue Bar
  • le Café
  • Royal

Things to do

  • Bicycle storage
  • Books
  • Hot tub
  • Sauna

Family friendly

  • Baby toys
  • Children's toys
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,345 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1852
  • Designated smoking areas
  • Renovated entire property - January 2021
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 26.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Covered self parking fee: EUR 9.5 per day
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 26.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Alexandra Plauen
Hotel Alexandra Plauen
Hotel Alexandra Hotel
Hotel Alexandra Plauen
Hotel Alexandra Hotel Plauen

Hotel Alexandra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 66 out of 186 reviews
Rating 8 - Good. 83 out of 186 reviews
Rating 6 - Okay. 29 out of 186 reviews
Rating 4 - Poor. 5 out of 186 reviews
Rating 2 - Terrible. 3 out of 186 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pedestrian zone

Staff were friendly, room was clean. The only short fall is that since the hotel is located at pedestrian zone, I had difficulty to find the back road to hotel parking even with a gps
Stayed 1 night in May 2018

8/10 Good

Barbara, England

Liked: Cleanliness, property conditions & facilities, room comfort

I had stayed there before.

I had stayed there before. I found staff rather grumpy - at the reception and at the breakfast. Items on breakfast table and counter were not replaced. Some plates on counter looked 'tired' and coffee on table was not checked if empty.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Finding the parking can be challenging.
Stayed 1 night in Aug 2017

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable night

over night stop on way from Munich to visit a facility in the area. The address is a restricted road so if driving out Weststrasse in the sat nav and then follow the signs for the hotel as this will ead you to the rear of the hotel and the car park. Staff were very friendly and helpful and the food was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel convenient for city centre.

Spacious and clean hotel. Room was quite a good size with more than 1 chair to sit in. Breakfast was fine, what you would expect for a hotel of this class. Car park a little difficult to find but no problem once you know where to go.

8/10 Good

Michael, Lingfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel, like going back in time

A nice hotel decorated in a dated style but the decor was not old. Helpful staff. We had the window open as it was quite warm and there was a lot of different noise throughout the night.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star, but hard to find the hotal

They need to publish directions as to how to drive to their hotel. We had a GPS (NAVI) but reached a dead end street at the tram tracks. About an half hour later we found on-street parking and walked to the entrance. Hotel receptionist directed us to their parking area. WONDERFUL room, food, WAITER, and breakfast! We will return and try to remember directions to the parking area.

10/10 Excellent

Larry, Covington, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somehow I missed the driving directions to approach the hotel, and a "trial and error" method took quite awhile due to the streetcar-blocked routes that surround the hotel. Their website shows this but for some reason I failed to print the map. A bigger caution note maybe good.

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel had its good days many years ago, but still can offer spacious rooms, good breakfast choice and very good price to value ratio. Unfortunately, if you arrive late, there are no possibilities to buy groceries nearby and almost all restaurants are closed in the evening...
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war hilfsbereit und hatte einen guten Sinn für Humor. Die Inneneinrichtung war einzigartig toll. Die Gebühr für unseren Hund betrug nur 5 Euro und wir haben uns sehr willkommen gefühlt.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel central, but very odd furniture and decor. Glued details to make the room look fancy and antique. Same with furniture etc. Very odd! But otherwise good, clean and nice breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Claus

Stayed 1 night in Jul 2025

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes kleines Hotel, super freundliches Personal. Frühstück war top, außergewöhnliche aber tolle Einrichtung.
Stayed 1 night in Jun 2025

8/10 Good

René

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

king sing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nett
Stayed 1 night in May 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Reinhard

Liked: Cleanliness, property conditions & facilities, room comfort

Man lässt es sich gut gehen.

Wenn man den glanzvollen Empfangsbereich betritt, ist man erst einmal überwältigt. Man fragt sich: ist das echt, oder macht man einem hier etwas vor? Es entspricht dem Stil des Hauses. Angenehm möblierte Zimmer. Das Personal ist zuvorkommend, was den Standartbereich betrifft. Der Hausmeister hat das schlecht abfließende Waschbecken drei Tage lang nicht hingekriegt.
Stayed 3 nights in Apr 2025

8/10 Good

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Anfahrt zum Hotel ist nicht sehr gut beschrieben.
Stayed 1 night in Mar 2025

10/10 Excellent

Olav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beim nächsten Aufenthalt in Plauen werde ich wieder hier übernachten.
Stayed 1 night in Mar 2025

10/10 Excellent

Sieglinde

Business traveller
Liked: Cleanliness, staff & service
Sehr nettes Personal, gutes Frühstück, gediegenes, etwas altmodisches Ambiente
Stayed 1 night in Feb 2025

6/10 Okay

Laszlo

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities
Wer Barock liebt der kommt hier voll auf seine Kosten Alla Harald Glöckler☺️
Stayed 1 night in Feb 2025