Skip to main content
Beginning of main content
4.5 out of 5

"Fabulous staff. Really helpful and smiley. Sometimes a long wait for the lifts. Excellent food " More

By a verified traveller on Thu 09 Jan 2020

Enter dates to see availability

Double Room, Balcony, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hotel Riu Festival. During your stay, you're just a quick walk from Playa de Palma. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves local and international cuisine
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Playa de Palma and 8 minutes by car from El Arenal Beach

Hotel Riu Festival ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Festival

Everyone (1) Family (1)
5 out of 5
Fabulous staff. Really helpful and smiley. Sometimes a long wait for the lifts. Excellent food

Posted by on 9 Jan 2020

Was this review helpful to you?
4 out of 5
Preis/Leistung stimmt.

Posted by on 8 Sep 2023

Was this review helpful to you?

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the eco-certified Hotel Riu Festival. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 8 levels
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Hotel Riu Festival offers 238 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.

Main Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.

Lobby bar – On-site bar. Open selected days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle on site
  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property uses solar and geothermal energy

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar and geothermal energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Renewable energy source - solar
  • Debit cards
  • Renewable energy source - geothermal
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Festival
  • Hotel Riu Festival Playa de Palma
  • Riu Festival
  • Riu Festival Hotel
  • Riu Festival Playa de Palma
  • Hotel Riu Festival Playa De Palma, Majorca
  • Hotel Riu Festival Playa De Palma Majorca
  • Hotel Riu Festival Hotel
  • Hotel Riu Festival Palma de Mallorca
  • Hotel Riu Festival Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
url importing http://www.ebookers.ie/Mallorca-Island-Hotels-Hotel-Riu-Festival.h5257409-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mallorca-Island-Hotels-Hotel-Riu-Festival.h5257409-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/Mallorca-Island-Hotels-Hotel-Riu-Festival.h5257409-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.