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Allegro Playacar - All Inclusive

3.5 star property

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Photo gallery for Allegro Playacar - All Inclusive

Exterior
Property video
Lobby
Free daily buffet breakfast
Balcony view

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(87 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Allegro Playacar - All Inclusive

At Allegro Playacar - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants.
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Allegro Playacar - All Inclusive's great beach location. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at Topaz, a buffet restaurant that serves international cuisine
  • Take a swim in the 3 outdoor pools
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and basketball
  • Guests have great things to say about the beach and the helpful staff
  • 14 minutes by foot from Playacar Beach and a 4-minute drive from Quinta Avenida
Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Allegro Playacar - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Allegro Playacar - All Inclusive. Self parking is free.

This 3.5-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Topaz - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
O Sole Mio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Cielito lindo - Overlooking the pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Snack and grill - Overlooking the pool, this buffet restaurant specializes in local and international cuisine and serves lunch only. Open daily.
Fuji - This restaurant specializes in sushi and serves dinner only. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and select beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Playacar - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anisley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen trato lo recomiendo muchísimo
Stayed 3 nights in Dec 2025

6/10 Okay

Luke

Stayed 4 nights in Dec 2025

6/10 Okay

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities
They were almost impossible to get in contact with to confirm the details of our reservation and when we checked in they gave us a different room to what we requested and there was no cot. After finally getting it all sorted the service inside wqs great but I wouldnt stay again.
Stayed 3 nights in Dec 2025

6/10 Okay

Megan Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness
We stayed 7 nights and I’ll start out by saying it is convenient to stay at this all inclusive resort. The beach is nice as well. The buffet was pretty bland and boring by the end and making reservations with the restaurants on site is a pain! The included alcoholic drinks are weak af and you definitely gotta tip to even feel tipsy. Our room had an air conditioning leak on at least 2 occasions. The first time the leak soaked everything we had on the counter by the sink. Our friends we went with had a leak on their bed after a rain storm went through. The area is nice and you see a lot of wildlife. I’m not sure it’s worth it in the end though.
Stayed 7 nights in Dec 2025

8/10 Good

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the A/C worked well, and everything was very clean. The food was good and the buffet was varied enough to keep it interesting. Nice pools and beach. Only downside was the showers didnt get very warm.
Stayed 7 nights in Dec 2025

8/10 Good

Joseph Walter

Stayed 7 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Oct 2025

8/10 Good

Aleksandr Igorevich

Stayed 5 nights in Nov 2025

6/10 Okay

Justyna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very poor property conditions limited food and overall property and all needs a lot of updates
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana

Stayed 4 nights in Oct 2025

10/10 Excellent

Obdulia

Stayed 4 nights in Oct 2025

6/10 Okay

Juan Efren

Stayed 3 nights in Sep 2025

6/10 Okay

Agnieszka

Stayed 3 nights in Aug 2025

2/10 Terrible

Nina

Travelled with family
Disliked: Amenities
Para empezar el hotel como tal es muy bonito, pero la comida es terrible, para los restaurantes tienes que hacer una fila muy larga para poder hacer reservaciones y aun haciendo la fila no te garantiza un cupo en el restaurante que quieras, de tres restaurantes que tienen solo abren dos por día, 3 días me quedé sin agua en el dormitorio y para colmo el último día me levanté a las 3:30 y para mi sorpresa no había agua le indicó al front desk y me dijo que ya se suponía que abrieran la pompa de agua para esa hora, jamás he ido a un hotel que cierren la pompa de agua. Jamás volvería a este hotel y no lo recomiendo para nada.
Stayed 7 nights in Aug 2025

10/10 Excellent

Isamar Hayde

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ppace to stay in Playacar. Probably the best food in all the resorts we have stayed in. This is our second time back. Clean rooms and great service. If you are looking for a low key place to stay, away from crowds, good beach, this is it.
Stayed 6 nights in Aug 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing area and almost everything is nearby.
Stayed 6 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the BEST customer service i've had in a long time. Travelled with 7 girls for a bach. It was a small resort, walkable, clean and the team was unbelievably kind. Special shout out to Jorge the Chef. I am celiac and he walked me around the buffet telling me what was safe and what wasn't & even brought me my own dessert! So kind & accommodating, would recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yanira, norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort had a great time Staff was very friendly
Stayed 1 night in Jul 2025

8/10 Good

Edgar Fernando Zuniga

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente staff gracias enormente a Rene es el mejor, y todos los demas no hay palabras para agradecerles toda la atencion y servicio, todos son divinos
Stayed 8 nights in Jul 2025

10/10 Excellent

Luis Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la variedad de comida, los postres no estaban buenos
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anjelica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2025

8/10 Good

NILDA

Stayed 7 nights in Jun 2025

10/10 Excellent

magui

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s very nice and super clean, buffet is tasty and the restaurants have great chefs it is a gourmet experience. The room was always clean. The property is huge and beautiful:)
Stayed 3 nights in Jun 2025

8/10 Good

REY M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.
Stayed 5 nights in May 2025