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Hotel Autentico Vertical Playa Del Carmen

2.5 star property

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Photo gallery for Hotel Autentico Vertical Playa Del Carmen

Terrace/patio
42-inch TV with digital channels, streaming services
Outdoor pool, pool loungers
42-inch TV with digital channels, streaming services
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen, ROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Room

Romantic Room | View from room

Romantic Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

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Property entrance
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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 669 reviews
The price is €50
includes taxes & fees
22 Jul - 23 Jul
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About this property

Hotel Autentico Vertical Playa Del Carmen

Along with an outdoor pool, this hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Autentico Vertical Playa Del Carmen offers 20 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Autentico Vertical Playa Del Carmen. During your stay, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, an outdoor pool, and a rooftop terrace are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and scooter/moped rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach
As a guest of Hotel Autentico Vertical Playa Del Carmen, you'll find an outdoor pool, a rooftop terrace, and multilingual staff. Public spaces have free WiFi. Hotel Autentico Vertical Playa Del Carmen also features tour/ticket assistance, a picnic area, and concierge services.

Smoking is allowed in designated areas at this Playa del Carmen hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 4 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per accommodation, per stay
  • Service fee: MXN 60 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number VS220427BS0
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel Autentico Vertical Playa Del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 213 reviews
Rating 8 - Good. 49 out of 213 reviews
Rating 6 - Okay. 12 out of 213 reviews
Rating 4 - Poor. 8 out of 213 reviews
Rating 2 - Terrible. 7 out of 213 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roger L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and conveniently located. Great stay
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, great location.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

LaKeeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful choice and will stay again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel. We loved the roof top pool area and the convenient location .
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so nice!!! Really great stay
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Great area
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jeff

Wonderful place.
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price!!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Suha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful staff and clean
Stayed 2 nights in Jan 2024
Verified

8/10 Good

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very friendly stuff 😊
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Andres Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
A little hidden gem in Playa del Carmen great rooms and locations staff super friendly
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great property, good amenities, good service.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Chazz

Liked: Amenities, property conditions & facilities
Definitely will stay again.. Great customer service and place is really nice and unique.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Nice design, location and value.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot great hotel no hot water.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble experience nice hotel
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Carmita

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property, Cool artwork and staff. What a great stay! ☺️
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a big hotel but very friendly. Very convenient, well located Safe hotel with personnel available 24h a day. Will go back
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, room
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
staff very friendly, the room was clean. definitely recommended. Will stay there again
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s rare I rate any hotel, but this property is the exception Staff was awesome, great location and amenities were perfect
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Professional service Secure
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleasantly surprised by the size of the room. Great location and price.
Stayed 5 nights in Feb 2024