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Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Exclusive Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Studio Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at BALAM Playa - 15 Th. Ave, you're just a quick walk from Playa del Carmen Main Beach. Free breakfast, free WiFi in public areas and an outdoor pool are available.

  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy drinks at the beach bar
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 4-minute walk from Playa del Carmen Main Beach and 3 minutes on foot from Quinta Avenida
  • Pets welcome for a fee

BALAM Playa - 15 Th. Ave ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for BALAM Playa - 15 Th. Ave

Everyone (1)
1 out of 5
Pésima bodega de patatas, no hay agua en la ducha, sucias, toallas viscosas, cucarachas en el suelo,

Posted by on 17 Mar 2024

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Property Features

A private beach is featured. You can enjoy a drink at the beach bar. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and concierge services are also featured at BALAM Playa - 15 Th. Ave. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar on the beach

Family Friendly Amenities

  • Free WiFi
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

BALAM Playa - 15 Th. Ave offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature a ceiling fan. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, first-run films and Netflix. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Smart television
  • Cable channels
  • Premium channels
  • First-run films
  • Netflix
  • Fridge (full size)
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 5 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • No lifts
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day
  • Nearby parking fee: USD 10 per day (164 ft away)
  • Pet fee: USD 5 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BALAM Playa - 15 Th. Ave Hotel
  • BALAM Playa - 15 Th. Ave Playa del Carmen
  • BALAM Playa - 15 Th. Ave Hotel Playa del Carmen

You should know

  • Pool access available from 8:00 AM to 11:00 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.